News

LeoVegas registers with GAMSTOP

29 May 2018


(PRESS RELEASE) -- LeoVegas is taking proactive measures to raise the bar for responsible gaming by registering with GAMSTOP, a central system in the British market that has been created to enable customers to restrict their gambling with all online gambling companies licensed in U.K. LeoVegas has also integrated all of the Group's brands with LeoSafePlay, giving it control of the total customer base in responsible gaming.

"In addition to LeoSafePlay, which is our overarching platform for responsible gaming, we are now taking yet another step to enhance player protection," comments Gustaf Hagman, CEO of LeoVegas. "Adding GAMSTOP shows our high ambitions in responsible gaming."

Responsible gaming at LeoVegas - LeoSafePlay
Ever since LeoVegas' start, responsible gaming has been an important principle in the company's operations. This includes the importance of training employees on how to identify, talk with and help customers who exhibit or show tendencies for unsound gaming. This is done with technological support from algorithms and machine learning.

LeoVegas conducts training in responsible gambling for its employees on a continuous basis and has a dedicated team that works exclusively with these issues. In support of this, several tools are offered, such as session limit, wagering limit and pause account functions as well as a process for customers who want to close their accounts and seek support via online.

The functions offered by LeoSafePlay are now being further enhanced through integration with GAMSTOP.

GAMSTOP
GAMSTOP is operated by a not-for-profit organization called The National Online Self-Exclusion Scheme Limited. Customers who register with GAMSTOP will excluded from gambling with online gambling companies licensed in Great Britain.

LeoVegas takes great responsibility for its customers and wants to serve as a model for responsible gaming. This is the most recent initiative for ensuring a safe and entertaining gaming experience.

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