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  1. Steve_S is offline Private Member
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    400 Affiliates/Rival charging affiliates for contributions to progressive jackpots

    I posted this last night and it was immediately moved to the private 400 Affiliates forum. It is my opinion needs to be kept public as their policy of deducting contributions from to progressive jackpot pools from affiliate commissions is not listed on their website. Current and potential affiliates of 400 could be negatively impacted by this. I feel we owe it to them to make this public knowledge and discuss in a place where all can participate.



    This is an issue that has been building for about three months for me. So, please forgive me if, despite my best efforts, this turns into a rant.

    I run a tape every morning of what each affiliate program owes me. I save them.

    I noticed how on the very last day of November 2009, the commissions due to me from 400 Affiliates dropped by about $1,300. As I had a large player at Paradise 8, I asked Jax about the reduction of the amount due me in commissions and was told that the player in question had hit a jackpot and cashed out.

    On the last day of December 2009 I experienced another drop in the commissions due to me from 400 Affiliates. This time the reduction was a little over $1,100. Again, I questioned the decrease in my monthly commission. Again, I was given the same answer. Player won and cashed out at the end of the month.

    On the last day of January 2010, the same thing happened again. My commissions due took another hit. This time the damage was only $450. At this point, after three months in a row, my suspicions had been aroused. I told Jax that I did not feel it likely that someone would hit a jackpot on the last day of the month - three months in a row.

    After a few days, I was told that the reductions in the amount of commission due to me for the last three months - on the last day of each month - were not due to a player winning a jackpot and cashing out after all. Instead, I was being charged for contributions to the progressive jackpot pool.

    What? I had never heard of such a thing. Apparently, 5% (or 10% - it varies by game I am told) of every dollar played by my players on progressive slots is contributed to the progressive slot pool. My share is my affiliate percentage of that 5%, or approx 2%. And this is deducted from my affiliate earnings at the end of the month.

    I have a number of problems with this.

    First, I was never notified of this. My agreement with 400 Affiliates is 40% of player losses. I checked their affiliate website and could find no mention of this charge to affiliates. Not in the commission agreement, not in the FAQ, not in the legal baloney. From where I stand, they have no right to subtract these amounts from my affiliate earnings and they now owe me almost $3K. If they want this kind of arrangement going forward, they should notify me so that I can decide for myself if this is something I want to be a partner to.

    Second, I can operate all month thinking I have a fairly decent sized payday coming from 400 only to find on the first of the following month that a large chunk of my commission is gone to a calculation I have no way of anticipating the impact of. I also feel uncomfortable to be expecting my commission to drop at the end of every month.

    Third, this has the potential to be a big downer for the affiliate. Let me explain:

    I have been told that 5% of every dollar played on a progressive game goes to the progressive jackpot pool. For the sake of simplicity assume that the affiliate portion is 2% - I am told that the affiliate program pays the other 3%. If your player wins a progressive jackpot, you the affiliate are credited back with all of the contributions which were previously deducted from your affiliate earnings - for that one player only.

    Suppose a player deposits $20K and plays progressives and never wins anything. To make the calculations easier assume a 40% commission rate. After the player loses their $20K, the affiliate commission is $8k, but, 2% of the $20k played thru the progressive games is deducted from those commissions. This amount would be $400. The net commission is $7,600 - 38%. Nothing to cry about there.

    However, suppose this same player, on their very last spin before they have exhausted their $20K deposit hits a $100K jackpot. Now, the player is up $80K. The affiliate has contributed $400 to the progressive jackpot, but they have been credited that same amount back. The affiliate is effectively even. Now the player plays $80K on progressives, wins nothing and cashes out with their original $20k.

    The player is even. However, the affiliate has had their account charged for 2% X $80K in progressive play or $1,600. Since the player is even when cashing out, the affiliate makes no money on that player, but, they will have $1,600 charged against commissions earned from other players. Doesn't sound that great, does it.

    In my case,I finally get a big player who deposited $22K and lost it all. You would think I would be making somewhere around $9k as my commission. Not even close. I have been told that this player wagered a little over $138,000 on progressive slots. I have been charged almost $3k for contributions to the progressive jackpots. My question to 400 is how can the player have played $138,000 if they only deposited $22K unless they won at some point. And, why have I not been given credit for those wins as I was told the program is supposed to work.

    400 and I have been talking about this since the first of February. Three days ago I was told that that my account was going to be audited to determine how everything was calculated and get to the bottom of things. Jax assures me that numerous messages have been sent to Rival. Jason too has told me he would contact Rival about this. To me, this should be easy to figure out. I sat in on an IRS audit with a client of mine all day yesterday and I can guarantee you that we thru calculations much more difficult than this. I cannot see why it would take more than an hour to figure this out, let alone three days. Frustration is starting to set in on my part.

    I have been told by other Rival affiliate managers that the deduction for contributions to progressive jackpots are deducted in real time from the affiliates earnings. This would seem to contradict what I am being told by 400. I have also been told that is an option as to whether to charge the affiliates for the contributions to progressive jackpots. This again would seem to contradict what 400 has told me - effectively that this is a Rival-wide policy.

    Again, I feel strongly that I should have been notified before they started making these deductions. If they did notify me and I missed it - then bad on me. However, I really do not recall receiving an email to that effect nor did I see any evidence of any kind of notification on their (400) website.

    What I would like - other than the return of the amounts deducted from my commissions - is to know if anyone else has experienced the same thing?

    Just how exactly are these deductions supposed to be handled by Rival affiliate programs? Are they all the same?

    If there are Rival affiliate programs that do not charge the contributions to the progressive jackpots to affiliates, I would like to hear from you as I may have an opening for a Rival casino to promote.
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  2. CityGuard's Avatar
    CityGuard is offline GPWA Program Manager
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    Quote Originally Posted by Steve_S View Post
    I posted this last night and it was immediately moved to the private 400 Affiliates forum. It is my opinion needs to be kept public as their policy of deducting contributions from to progressive jackpot pools from affiliate commissions is not listed on their website. Current and potential affiliates of 400 could be negatively impacted by this. I feel we owe it to them to make this public knowledge and discuss in a place where all can participate.
    As a quick clarification, each of the programs has two sections -- one for public discussions about the program and the second for private discussions about the program. In this case the thread was moved into the 400 Affiliates public section. As a general approach we would not move something to a private area when it is initially posted in public.
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  3. Steve_S is offline Private Member
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    Jax has contacted me via skype and told me that I mis-quoted him in my post above in regard to his initial response to my inquires in December. He is correct. In the interest of fairness, here is his message to me made on the private 400 affiliate forum:

    Hi Steve,

    This is interesting...... I sent you an email on Dec 7th when I got your email and on the Dec 9th with a answer. I'm assuming that you didn't receive them and instead of contacting me again, you wanted to post on GPWA.

    Below are the emails that I sent to you. Please let me know if you wish me to provide screenshots to verify the dates in which they were sent.

    Sent Dec 7, 2009 @ 11:56 AM PST:
    "Hi Steve,

    I'll look into it right away and try to figure it out for you. I'll get back to you as soon as I can.

    Regards,

    Jaxon"

    Sent Dec 9, 2009 @ 1:46 PM PST:
    "Hi Steve,

    Sorry about the delayed reply.

    As you suspected in your email, the player won a jackpot of $xxxx.xx, which resulted in you seeing the $xxxx.xx as her overall losses. The player also cashed out $xxxx on Dec 1, but then reversed that cash out on the same day and lost it all.

    I hope that helps Steve and please let me know if you have any questions.

    Regards,

    Jaxon"

    I am disappointed that I had to reply to this post. I put affiliate issues ahead of everything and anyone that has ever emailed me knows that I reply within a "timely manner". Sometimes, I may not know the answer, so I have to write Rival support and wait for their reply to me before I can get back the the affiliate. However, I always stay in touch with the affiliate to keep them in the loop as to how things are proceeding and developing in cases that take a long time to resolve.

    Regards,

    Jaxon
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  4. tryme is offline Public Member
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    OK, I'm a little confused by all this. I'm 100% not trying to cause a problem as I'm just starting to make a few hundred buck with 400Affiliates, but I'd like some clarification.

    Is what the OP says true or not : affiliates are being charged for contributions to progressive jackpots.

    Thanks in advance.
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  5. Steve_S is offline Private Member
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    My suggestion is to contact your affiliate manager there and ask him. What I can tell you is that Jax has told me that I was charged the following amounts for contributions to the progressive jackpot pool:

    Nov-09: $1,341.46
    Dec-09: $1,107.84
    Jan-10: $450.01

    There is no way for an affiliate to come out any better than even on these contributions - and that is only if a player cashes out immediately after hitting a jackpot. And, because you are only supposed to be credited back for the contributions based upon that one players progressive slot play, you will never recoup from deductions that have been made based on other players progressive slot play.

    Since we all know that most players continue to play after winning, you as an affiliate will most likely never come out even. In other words, you are not going to make your agreed upon commission percentage. And, the larger the player and the more they play progressives, the worse it gets. I am getting paid a little less than 2/3 my agreed upon commission rate for the one player I know about.

    My problem with this is that I was never notified of this and it came as a complete surprise to me. Furthermore, it appears as though I have never been given credit for any of the players wins - meaning I should be getting a credit back for amounts previously deducted.

    I have been trying to get clear answers for about three months. I first learned of these progressive slot contributions around the first of Feb. I have sent copies of the correspondence with 400 to Paul at Superior, another Rival I promote. When I stated that since I had not been notified of these charges and they are not in my commission agreement nor on there website, I wanted to be paid back these deductions, Paul contacted me within hours and offered to refund all contributions progressive jackpots from my players at Superior. He admitted that they had forgotten to update their website.

    Clearly, there must have been some thought put into this arrangement as they had to take the time to program the system to calculate and make these deductions. This is not occurring in a vacum. Which is why I cannot understand why it takes so long to get answers.
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  6. GamTrak's Avatar
    GamTrak is offline Private Member
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    Thanks for the heads up Steve. I noticed the following in my stats today:

    ANW: $-1,011.09

    Is this how the progressive amount is taken out?
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  7. Steve_S is offline Private Member
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    Robin:

    I just went to the 400 Affiliate site and tried to click on the Benefits, Commissions and FAQ tabs on their main page to answer your questions, but they all come back "url not found". Luckily I printed everything I could find to pdf when this first started happening and in searching my records I can across this in something labeled "Definitions of Terms Used in the Sidebar Window":

    ANW: Deposits minus cashouts minus charge backs.

    However, I just noticed this when I ran a commission report:

    'ANW': Deposits - Cashouts - Chargebacks - Progressive Adjustments.

    I am pretty sure it was not defined that way previously. But, I never saved a screenshot of that to be sure. As to why your is negative, you probably have to ask your aff mgr. It does look like deductions for progressive jackpot contributions could be the cause of it. I have already been told that it had a negative affect on me.

    One curious thing to note. They only show the progressive adjustment as a reduction of ANW. It does not read "+ or -" just "-". I was told that we were supposed to credit for contributions to progressive jackpot pools made by one of our players if that player was to win a jackpot. So, there should be a time when we do receive a credit back. Yet, they just list it as a minus.

    This is one of my beefs with 400. It does not appear I am getting any credit for my players progressive wins. Anyway, as we do not have access to that kind of information, we are at the mercy of our aff mgrs to explain it to us.
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  8. GamTrak's Avatar
    GamTrak is offline Private Member
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    I appreciate your reply and thank you for taking time to answer my question. I've noticed this a few times in the past, but did not question it. I'll be on my AM about it today.

    I really hope that I don't have to remove more rivals over this!
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  9. JSM_Jaxon's Avatar
    JSM_Jaxon is offline Sponsor Affiliate Program
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    Hi everyone,

    Sorry for the delayed response as I was waiting for a lot of info and discussion to take place prior to making my initial statement.

    I would like to start by saying that this is not a 400affiliates specific issue and that ALL white label Rival casinos are processed and supported by the same Rival group that we are. All calculations and procedure implementation is controlled by Rival. Individual programs are all different and handle their customers and affiliates differently (management), but the support and processing is all the same. ALL White Labels use the same payout table for Affiliate Commissions, which is minused progressive adjustments. Regal/Superior are incorrect in saying they do not do this. This has been confirmed by a source within Rival. Although the programs have a way to change the settings in regards to progressive deductions, I have been informed that none of the other programs have changed these settings. At current, we are in discussions with Rival to implement a system to allow operators to change the setting on a mass scale and not the current individual manual “override” that it requires currently.

    The adjustment to the ANW calculation has been the same since the introduction of progressives and this is NOT a retroactive change. As you all know, progressive slots are funded by a percentage of wagers made to the jackpot. It is the same for online casinos as it is for land based casinos. Affiliate commissions have always been based on ANW (adjusted net worth) of a player multiplied by the affiliates revenue share percentage.When Rival introduced progressives, the calculation was amended to include progressive deductions as part of the ANW (dep – chargebacks –cashouts – Progressive adjustments). As previously stated, the progressive adjustment is a percentage (5-7%) of all wagers that are made to the slot. This adjustment is a deduction that BOTH the casino and affiliate SHARE based on the affiliates rev-share.

    Casinos and their affiliates are partners and we incur the same effects from all situations, whether good or bad. Our affiliates essentially have a 35% stake in the casinos and in the “real world”, when you are partners with someone and have a stake in the company, you would incur a percentage of the fees and operating cost based on your stake just as you earn profits. When progressive were introduced from Rival, the braintrust behind the scenes was looking at the “big picture” and what is appealing to what our casinos/affiliates thrive upon; our players. Players like to play progressives due to the nature of the jackpots and if the progressives bring in more traffic to your site/our casinos, then that is a positive thing. Another important thing to note is that these contributions to the pot that have been deducted from both of us, benefit neither the casino nor Rival monetarily. These are contributions that go directly to the player and no one ever sees any benefit from these contributions but them.

    This particular thread about whether to rogue 400Affiliates alone was based on incorrect facts. It is important to note that we are NOT the only group within Rival to share progressive deductions with our partners. How could we be when Rival is the governing body for invoicing and payments that all white labels subscribe to? This a deduction that affects all Rival based casinos and I would urge you to ask questions to other software providers and casinos as well. There are other very reputable casino groups that have identical deductions to what we currently have with no mention anywhere at all about affiliates paying progressive deductions -- some of these casinos have gained accreditation on some affiliate sites with very stringent admission policies in place.

    All this is to say, we are on your side as your partners and we (our casino management and affiliate teams) are collaboratively working with other Rival casino operators and Rival to make sure that the progressive/affiliate structure is one that is pleasing to both affiliates and casino. Rival is a very accommodating bunch so we’re sure we’ll have something more to tell you shortly. We will continue to sort through all of the concerns and disagreements that have been put forth to find a solution that will satisfy our affiliates.

    Regards,

    Jaxon
    Jet Set Marketing - Affiliate Manager
    www.paradise8.com
    www.cocoacasino.com
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  10. stgeorge is offline Private Member
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    Can anyone clarify how the other groups handle this?

    I have asked a Microgaming, RTG and Playtech group to explain their process (I think I know how they work it but I'd ratrher confirm it with them first).

    Jaxon, as for us being a 35% partner in Rival ,how would they feel about paying us divends?
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  11. NicolasJohnson's Avatar
    NicolasJohnson is offline Non-sponsor Affiliate Program
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    Regal/Superior are incorrect in saying they do not do this
    On another forum I had made an incorrect statement that we did not deduct progressive contributions. I would like to make an amendment to what I said there.

    I said what I did in all honesty, as that was what was explained to me since Day 1 (and I confirmed it worked that way, as I personally test an affiliate system before I work with it)

    However, there was a change by our software provider which affected the way ANW is calculated. It went from being: "Deposits - Payouts - Chargebacks" to "Deposits - Payouts - Chargebacks - Progressive Contributions"

    Based on our internal reports it appears the change was effective March 2009.

    This was something that not only affected affiliates, but the way operators manage funds. As another affiliate manager explained; this is something that affected many operators, if not all.

    We understand the need to treat our affiliate partners with respect and honesty, which is why the previous ANW calculation of Deposits-Withdrawals-Chargebacks will be put back in place by our provider so that affiliates are no longer charged for progressive jackpot contributions. This change will be effective Feb 1st 2010.

    I have to apologize; there is no excuse for ignorance, but due to internal company miss-communications, I and all the managers that work for Vegas Regal Casino and Regal Affiliates were not aware of this change.

    We will of course re-fund all amounts deducted from affiliates for progressive jackpot contributions. All affiliates that were affected by this issue will receive the funds back ASAP. We are going to take up to a week to calculate the amounts owed, contact the affiliates, inform them of what has happened and get them paid.

    We have also had an internal meeting and talked with our provider so that we are, in every degree possible, up to date on the latest happenings to avoid such a regrettable situation from happening again in the future.

    Again, my apologies, I would never knowingly partake in any form of under-handed affiliate treatment, nor would any of the employees, managers, and investors of Vegas Regal Casino and Regal Affiliates. We have a commitment to transparency and honest business. Even if it means admitting to a miss communication as serious and embarrassing as the one that happened.
    Kind Regards,
    Nicolas Johnson
    BetPhoenixCasino Affiliate Manager
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  13. Steve_S is offline Private Member
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    Finally someone mans-up and tells the truth for a change. I appreciate the honesty Nicolas.
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  14. Steve_S is offline Private Member
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    There is a more complete discussion of this issue over at agd.

    Jax is correct when he says that the practice of deducting contributions to progressive slot pools is not limited to 400 Affiliates. Every Rival program I promote was doing this. I have talked to all of the programs that I do business with. The three other Rival programs I promote have told me that they will no longer charge me for these contributions. One has credited me back for past contributions to the progressive slot pools. As far as the casinos with other software:

    The following programs have told me they do not charge affiliates for contributions to progressive slot pools, or anything else not listed on their websites:

    Best Casino Partner
    Casino Coins
    Mainstreet Affiliates
    C-Planet
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  15. Steve_S is offline Private Member
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    Jax:

    I have a few problems with your post:

    You state that in the "real world" partners incur a percentage of fees and operating costs and earn a share of the profit based upon their stake in the company. And this is a fair assessment. It is apparently a statement meant to justify in some way the charges to our affiliate commissions for contributions to the progressive slot pools.

    However we do not own a stake in the company. We do not earn a share of company profits nor do we share the company risk of loss. We cannot make management decisions. We cannot determine how cash receipts are applied to the expenditures necessary to produce them. We cannot determine who gets paid and when. We cannot access company accounting records or detailed player statistics.

    We are customer and vendor. We provide players to you. We are business partners to that extent only.

    As for the assertion that the deduction of contributions to progressive slot pools does not benefit the casino ownership, Rival or the affiliate program, I would have to disagree with that as well.

    Jax, you and other Rival affiliate managers have told me that the contributions to the progressive jackpot pools are split between affiliate program and affiliate. In your last post, you say affiliate and casino. Either way this is still a bad deal for the affiliate. I am going with the first explanation as I have heard it from more than one source. If in fact it is the casino and not the affiliate program that is splitting the contribution to the progressive jackpot pool, it changes things, but not for the affiliate.

    These entities; casino, Rival and affiliate program benefit in at least the three following ways:

    Benefit One

    The casinos/Rival/affiliate programs are using the affiliates to fund their progressive jackpot pools.

    If the casino did not have affiliates and players came directly to it, the casino itself would have to set aside the 5% of progressive wagers to fund an account from which to pay the progressive jackpot win or be prepared to fund it out of current cash flows. I think that most of us would agree that the prudent way to be prepared to pay progressive jackpots would be to fund an account to pay them from. This would provide for smoother cash flows and cost certainty.

    The fact that the affiliates and affiliate programs are paying for this means that the monies they would have been forced to allocate to this fund are now able to be directed elsewhere as their needs dictate. Affiliates are effectively paying for all of this thru reduced commission checks.

    Benefit Two

    Whomever is receiving all of the contributions to the progressive jackpot pools (Jax, I believe you said that Rival processed all payments, etc.?) is now able to earn interest on monies held within the fund until they are paid out to jackpot winners.

    Benefit Three

    Permanent reductions in affiliate commission percentages.

    I have seen a lot of comments along the lines of “What’s the big deal? I can’t see how it affects me.” that sort of thing. Please consider the following:

    Before I get started, please know that I am trying to make a point here, to illustrate the possible adverse effects of this policy on affiliate commissions and support my contention that these terms are, for the affiliate, not fair or in our best interests.

    Disclaimer: some of the numerical examples here may reside on the extreme side of possibility, but I am using them to make a point.

    Suppose you the affiliate acquire three players during a month:

    Player A plays blackjack, deposits $4,000, loses it all.
    Player B plays craps, deposits $4,000, loses it all.
    Player C plays regular slots, deposits $1,000, loses it all.

    Assuming you are on 40% RevShare for the sake of easy calculations, you stand to earn $9,000 X 40% or $3,600.

    Now suppose the following:

    Player A plays blackjack, deposits $4,000, loses it all.
    Player B plays craps, deposits $4,000, loses it all.
    Player C plays progressive slots, deposits $1,000, wins nothing and loses it all.

    Assuming a 5% contribution to the progressive jackpot pool, player C has wagered $1,000 on progressive slots. Your contribution to the progressive slots pools is 40% of 5% or 2%. In this case, $1,000 X 2% or $20.

    Your commission is now $9,000 X 40% or $3,600 minus $20 or $3,580. This comes out to a commission percentage of $3,580 in commission divided by $9,000 in player losses or 39.78%. I don’t think any of us have a real problem with that.

    Consider however that Player C deposits $1,000 and on their last spin before they have exhausted their deposit, they win a $100,000 jackpot. Instead of cashing it out, they lose it all back. Now you commission calculation is as follows:

    Player A plays blackjack, deposits $4,000, loses it all.
    Player B plays craps, deposits $4,000, loses it all.
    Player C plays progressive slots, deposits $1,000, wins $100,000 and loses it all.

    Your progressive slots player has $101,000 in progressive slots play. However, since $20 had already been contributed to the progressive slot pool, you are going to have the credited back to your account when that player wins (or so I have been told the system is supposed to work). So, now your contribution to the progressive slot pool is calculated as follows:

    $101,000 in progressive slot play X 2% = $2,020 less the $20 credit for a net deduction of $2,000.

    This means your final commission calculation is this:

    $9,000 X 40% or $3,600 minus $2,000 or $1,600. This comes out to a commission percentage of $1,600 in commission divided by $9,000 in player losses or 17.78%. I have a real problem with this even if the rest of you do not. This is not what I signed up for.

    Think something like this can’t happen? It already has. To me.

    Furthermore, I suspect that this has been happening to most if not all of the larger affiliates from the introduction of this progressive slot model. Only, as this would be buried in a much larger volume of players and a significantly higher commission dollar amount, it would probably go unnoticed. It would take a perfect set of circumstances to expose this practice.

    The conspiracy theorists among us are probably of the opinion that this is exactly what was intended by Rival as the idea of having contributions to progressive jackpots deducted from affiliate commissions and the programming and calculations necessary to implement this model must have taken conscious thought and had a cost involved to make it all work.

    I cannot honestly think of a scenario where an affiliate can come out even with a progressive slot player using this model. It will always result in a reduction of the commission due to the affiliate, sometimes with significant effect.

    Another concern that I have yet to see addressed is that according to what I have been told, when one of my progressive slot players wins playing progressive slots, I am supposed to be credited back for contributions to the progressive jackpot pool that resulted from that players play. I do not believe this is happening. I had a player at Paradise 8 that deposited about $22,000. According to Jax, I was charged for $138,325.55 in progressive slot play by this player. 2% of this number is $2,766.51. I was actually charged a total $2,899.31 in three successive months. The adjustment was done on the last day of the month.

    I have asked Jax how it was possible for this player to have wagered $138,000 if they only deposited $22,000 – unless they won at some point. And, if they won, why does it appear that I was not given credit for it as I was charged the full contribution amount at the end of the month?

    What should be a chilling thought for larger affiliates is that Jax stated in his previous post that none of the Rival affiliate programs (I assume this include his own) have made any changes to the settings that determine whether the affiliate is to be charged for contributions to and credited for amounts contributed by one of their players when that player wins. What this means, is that if it is happening to me, it is happening to all of the rest of you as well. In this scenario, larger affiliates could be owed a significant amount.

    I have been asking for an explanation for most of this for three months. I have been asking for an explanation about credits due to me for eight days. I have copied the Guard Dog on the last few days’ emails to 400 Affiliates. I am not receiving answers.

    When I first question the reductions on the commissions on the last day of the month I was given an explanation that did not include progressive contributions being deducted from my commission due to me. My inquiry into the reduction of commission due to me on the last day of the following month elicited a similar response.

    Initially Jax told me that there was no place within the software that could be adjusted to turn on and off the settings that would deduct the contributions to progressive jackpot pools from affiliate commission and the credit back to affiliate commissions for amounts previously contributed to the pool for a player that won. When I told him that other Rival affiliate managers told that this could be done, he told me they were wrong. Now he admits that it can in fact be done.

    Jax tells me that the adjustments to the affiliate earnings for contributions to progressive jackpot pools are done at the end of the month. Other Rival affiliate managers say that it is done in real time and something funny is going on at 400.

    I feel that I should have the amounts deducted from my affiliate commissions returned to me as this is not what I agreed to. If 400 Affiliates decides to continue with this model, then I want no part of it, with them or any other program that utilizes it. I will work with them is on a CPA basis only. It makes no sense to accept a substantially lower commission percentage when there are other programs that do have this policy in place.

    I have nothing against Jax or Jason; even if they are ‘Nucks fans (go Stars!). However, 400 is where I experienced this problem and that is where most of the facts pertinent to this story are.

    I believe that this is an issue that affects all affiliates. We need to get all of the facts out and fully discuss it. If anyone can find where I have made an error or have my facts wrong, please point it out. We need to get to the bottom of this.
    _______________________________________
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  17. NASHVEGAS is offline New Member
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    Steve,
    Have you ever read the T2 litigation against Rival aka Bonne Chance? Helps connect the dots.

    These clowns have been stealing progressives from day 1. First from players, then affiliates after they got busted with the Irish Luck fiasco!

    Go Preds!
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    NicolasJohnson is offline Non-sponsor Affiliate Program
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    This is just a quick note that Regal Affiliates will not charge affiliates for progressive contributions past or future. All past deductions will be refunded.

    Furthermore, we will NOT charge affiliates for MasterCard Processing losses. To see my full statement, please check the link below:
    http://www.gpwa.org/forum/vegas-rega...tml#post587121
    Kind Regards,
    Nicolas Johnson
    BetPhoenixCasino Affiliate Manager
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