Heather,
Don't forget to notify all the affiliate managers of any property they are advertising also. This has worked wonders in the past.
If they don't contact you soon, let me know and I will attempt t talk to their host.
Here are the email contacts I got from their whois.
emailsource :
eugene@snowball.co.za
billingemail :
finance@snowball.co.za
registrantemail :
shaunbairdsa@hotmail.com
adminemail :
admin@snowball.co.za
tecemail :
technical@snowball.co.za
Rick
Universal4