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  1. #61
    NHLinden is offline Non-sponsor Affiliate Program
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    Quote Originally Posted by Jambo View Post
    I would like to know when we recieve our payment for January 2014? We have the 17th so its time to pay now i think.....
    Hi,

    Payments have started going out last weekend.

    For specific details on your payment you should contact your AM.
    I have your account details with us, I'll make sure he contact you too.

    Thanks,

  2. #62
    Jambo is offline Private Member
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    Quote Originally Posted by NHLinden View Post
    Hi,

    Payments have started going out last weekend.

    For specific details on your payment you should contact your AM.
    I have your account details with us, I'll make sure he contact you too.

    Thanks,
    Thanks for your answer!

    Our AM can give us no information,thats the problem. We recieve our payment with Neteller so its not a big thing which needs 1 week.

    But anyway thanks for your feedback.

  3. #63
    stevestan is offline Public Member
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    Need help, I wont go through the pure misery in trying to find out this information, but could any one tell me why my payment has been cancelled, I been trying to find out for the last couple of days, but still no explanation, username is: stevestan

  4. #64
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    luisfigo10 is offline Non-sponsor Affiliate Program
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    Hello stevestan,

    My name is Ruslan and i am an affiliate team manager, could you PLZ add me on Skype: Ruslan.Zulfugarov.WilliamHill

    I'll do my best to sort out the payment issue.


    Ruslan

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    -Shay- (21 February 2014)

  6. #65
    gnf_forum is offline Private Member
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    Quick update: I was paid today for December (73.77) and January (372.56), so thanks for that.

    Still outstanding, and amounts I'm waiting to hear about are: September (271.01), October (675.82), and November (403.34). Total = 1,350.17. Hope that can be sorted soon, as have been chasing for over 4 weeks now, with no response from my A.M. to any of my follow-up emails.

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    stevestan (21 February 2014)

  8. #66
    stevestan is offline Public Member
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    alright for some, I have had one question answered about my lack of payment, but all my other questions fall on deaf ears.
    All I want is my account to be up to date and be paid up to date.

    I have had errors on my account for months and still no explanation or updates, all i get is "we will be in contact"

    If they wont disply the correct information then how do we know they aren't fiddling the numbers?

    Nice one for getting paid though. its just a shame they dont do it often.

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    gok (22 February 2014)

  10. #67
    gnf_forum is offline Private Member
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    Steve, I've also had no response re: any of the outstanding payments, so don't worry, you're not alone there!. At least you're getting "we will be in contact". My emails have been completely ignored - not even an acknowledgement. Very unprofessional. Still, I'll keep trying until I have been paid.

  11. #68
    stevestan is offline Public Member
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    Quote Originally Posted by gnf_foruim View Post
    Steve, I've also had no response re: any of the outstanding payments, so don't worry, you're not alone there!. At least you're getting "we will be in contact". My emails have been completely ignored - not even an acknowledgement. Very unprofessional. Still, I'll keep trying until I have been paid.

    Yeah I have had problem after problem, they get a bit upset with me because I get so frustrated I end up coming on this site to get a response. but to be honest, if they just sorted their lives out or stopped acting like a bunch of Dodgy f**kers, then they wouldnt be upset about getting a bad rep. Few good guys though. But they do need to sort their admin out big time so people wont complain so much publically.

  12. #69
    gnf_forum is offline Private Member
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    I finally received a reply from my Affiliate Manager, after having to forward the same email 4 times, post here to complain, and contact Nadav above. It didn't address the outstanding payments question, and completely ignored my other question. So a complete waste of time (5+ weeks now). I think if I hadn't done all the above, I'd not had received a reply at all, so I guess that's something.

    I've since spoken to Nadav again (Monday 24th Feb) who has assured me he will sort it out. Keeping my fingers crossed that it doesn't take much longer.
    Last edited by gnf_forum; 24 February 2014 at 10:34 am. Reason: updated.

  13. #70
    NHLinden is offline Non-sponsor Affiliate Program
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    Hi gnf_foruim and stevestan,

    I understand you are both in touch with your AMs and their team managers to sort out your commisions and payments.

    Please let me know if you still need my help at any point.

    Thanks,

  14. #71
    gnf_forum is offline Private Member
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    Hi Nadav, no that's not correct.

    My AM was unwilling/unable to help, and I haven't heard anything from their team manager (yet). Hope to soon though. Will keep this thread updated with any progress.

  15. #72
    Demonfrost is offline Public Member
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    No payment still for me (pid 139186445) and my AM Max Pilenko completety ignores my emails

  16. #73
    Demonfrost is offline Public Member
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    My AM responded today and confirmed that my payment hasn't been processed yet. He promises to fix this issue, let's wait...

  17. #74
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    gok
    gok is offline Public Member
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    Hi Nadav,

    There is currently a communications problem between your partners, finance and management. In any case, it is established that finance is not responding to requests.

    If there was communication than people had been paid. What is manifestly not the case. Perhaps there is something going on that we may not know?
    Progressive Jackpot Games Microgaming: Live Jackpot Network - UK Online Casino: UK choice - Play Online Casino

  18. #75
    NHLinden is offline Non-sponsor Affiliate Program
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    Quote Originally Posted by gok View Post
    Hi Nadav,

    There is currently a communications problem between your partners, finance and management. In any case, it is established that finance is not responding to requests.

    If there was communication than people had been paid. What is manifestly not the case. Perhaps there is something going on that we may not know?
    Hi gok,

    We have paid thousands of affiliates this month, just like we do every month. So our finance/payments department is obviously communicating with us and with our partners.

    When paying so many affiliates there are sometimes unfortunate cases of delays etc.
    We are dealing with all of them and if you look here on the forum all these cases have been solved, and the ones that have not are being taken care of.
    It sometimes takes more time than the affiliate would like it to, usually because not all cases are as simple as they seem to be from the affiliate's point of view.

    Thanks,

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    universal4 (27 February 2014)

  20. #76
    DiverF1 is offline Public Member
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    if u stop send new traffic, they forget to pay for players was sent

  21. #77
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    Quote Originally Posted by DiverF1 View Post
    if u stop send new traffic, they forget to pay for players was sent
    what do you think about a partner how steal your commission....


    This company is the worst proggi ever seen... more here

    http://www.gpwa.org/forum/why-you-sh...td-215759.html

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