AffActive Complaint (poster banned at CasinoMeister)

[PlayHunter]

most of these emails are not spam- you have signed with different mails to at least 3 of our brands and receive the promotional mails from them.

Yes, I think (not sure) I did signed up with 5 email address at 4 casinos in the Affiliate group. But even so, most emails I was and I am still getting are offers which do not addresses me on my name or username. Most of them are trying to incite me to open new accounts even if I were already registered ! (and I can prove this too because I still have few of them) Well, this is the worst kind of spam which anyone can get. And I have strong reasons to think that this was one of the causes which ended me in having duplicates accounts at WinPalace. Well, thread moderators - how this is still unjustified ?

However, I have provided you on PM with all of my email addresses and full headers of the SPAM I`ve got today. Please inform me about this following aspect: - starting with when I will no longer receive further SPAM from Affactive and Affactive Affiliates on all and each of my email addresses ?

Thank you !

[danielg]

Hi,

As i wrote in my PM, please send me the email that you are referring to. Our mails you will be taken from.

Best regards,
Daniel

[PlayHunter]

As i wrote in my PM, please send me the email that you are referring to. Our mails you will be taken from.

Yes, PM system seems works very slowly.. it had a lag of 18 minutes. However I have forwarded you TODAY`S SPAM email as well.

[PlayHunter]

Now I see that the thread title was changed to a more proper one, so I thank you to whoever changed it ! Anyway, I still do not understand why in this title thread it is relatively important to be specified that my CasinoMeister account got banned on a whatever reason other than this issue ?

Anyway, I am not concerned about Casinomeister, because I think most of the people have eyes to see the truth for themselves if they like to read carefully. As long as I know I was honest I do consider it is a good and maybe useful thing for them to read my story, and I am happy with that.

removed offtopic remarks All in all I really want to thank to the moderators and people of this forum for creating a friendly environment where I could properly discuss this matter, and I really appreciate it ! Thank you guys !

Hopefully Danielg will succesfully do the right thing removing me from their Affactive SPAM, and if so I thank him too.. until the next SPAM of course.

[PlayHunter]

Seems my polite thanks to Danielg are very short because Affactive SPAM continues !!!

Barely one week without spam after Danielg `hard work` to remove all of my email addresses from all of their affiliates and now boom: another garbage SPAM from an Affactive affiliate arrived into my email address today ! This time their affiliate John from osouthaferica@aol.co.uk was inviting me to join Golden Chery !

Maybe this John didnt know that I already have an account with G. Cherry which should be closed there too ? Maybe Danielg DID NOT followed my solution posted in post #19 in this thread and announced ALL of their (rogue) Affactive affiliates to remove me from their worthless email list from where I never subscribed ? Maybe they can not comprehend that they will never ever get a penny anymore from me ? - Maybe this is their way to revenge on me because I dont know why but maybe Danielg will have a bigger picture and will be nice enough to inform us of why I am still getting SPAM from Affactive and affactive affiliates ?

- I dont know the answer, but I tell you people: unprofessional teams always do mess up tings so stay away from these guys ! After this entire thread discussion I think I should never ever get any more shadow of a spam from Affactive, but yet today, after only one week after Danielg personally corrected the situation, I get another SPAM from Affactive !

[danielg]

Dear PlayHunter,

As far as i know your emails have been removed from our promotions.

I can't go and remove you from every possible list that you are in: you have made this post on dozen of forums (xxxwww.google.com/search?q=playhunter+winpalace+&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-USfficial&client=firefox-a&hl=en&gl=US) most of them our affiliates and i can't go and contact all requesting to take of dozen of mails that you use.

I'll be glad to assist you, BUT it has to be done specifically per mail. Please forward me any email you receive and it will be taken care of.

Best regards,
Daniel

[PlayHunter]

I have forwarded you the respective spam. I have 12 email addresses and I have provided those to you several times.

You should contact ALL of your affiliates since I certainly DID NOT SIGNED up with HUNDREDS of email affiliates from where I AM RECEIVING Affactive SPAM ! One more problem is also that the `UNSUBSCRIBE` feature from all of the emails is A FAKE which will do nothing: will confirm the unsubscription, but the spam will continue from the same email address. Why ?

And lastly, about the fact that I am sharing my experience with Affactive group in many places over the internet, we agreed it is a two way road. This way I am sure that some people will clear their mind and see who Affactive really is.

Also I see that you have replied on some of the other forums TODAY with the first post #1 you have replied in this thread two weeks ago. I have already shown people from GPWA that your first post in this thread was misleading because CasinoMeister response and account ban was not related with Affactive, and you have agreed with that. So why you try to do the same misleading response from other forums too ?

Danielg, note that on CasinoMeister we could not have a decent discussion as we had here, as you very well know! Your misleading responses on other forums will not be in your advantage and I suggest you to replace CasinoMeister links with this link from GPWA which would be fair. Anyway, if not, when I will see them and have time, I will explain there too and post the link to GPWA forum (here) where people will be able to see a better picture about how Affactive is doing business. Thank you !

[danielg]

Sorry. That's enough for me.

Best of Luck.

[AK]

I like affactive but why would you not want a losing player?

Anyway, I am not concerned about Casinomeister, because I think most of the people have eyes to see the truth for themselves if they like to read carefully.

as Grand pappy AK used to put it... "Fresh fish and house guests stink after three days".

[PlayHunter]

These Affactive clowns must be in love with me so hard (but sorry you took the wrong person) as they still continue to spam me on each and every ocassion they get, even if our business has ended long time ago !!!

One more time Mr. Daniel proved to be useless in his efforts to stop their messy spam on my banned email addresses. This time i was hit yesterday by support@best-marketing-deals.com with another Affactive garbage offer for Goldamn Cherry. Spam returned to Mr. Daniel right before this report.

- Well Mr. Daniel where are my rights to privacy ?? - Are affactive respecting customers and EX-customers privacy ? As I said in previous posts, I certainly did not signed up with hundreds of affiliates of yours from where I am still receiving spam ! - Why most of my email addresses are violated by your messy affiliates ??

Why do you not respect ex-customers ? Is this a form of revenge because I make my story public ? Do you want more $$$ from me ? Or Affactive and its members incompetence is the problem ? - You will never ever see a penny more and all these tactics will drown your Affactive down because people read how I was treated as a customer, and how I am treated as an ex-customer !

PS: Note that when I say `you` I am referring at you as a representant of Affactive and not at you as a person, whoever you are, because i do not care if you as a person are a woman, a young boy or whatever.

[Anthony]

PlayHunter if you received spam I can get AffActive to look into it. There is no need for attacks.

[PlayHunter]

PlayHunter if you received spam I can get AffActive to look into it. There is no need for attacks.

Yes Anthony, I am continously receiving spam from Affactive, and as you see I was fighting for many months to get rid of their spam, but it is simply just not right they have all of my email addresses, I am banned from their products, and so my business with Affactive have long way ended. Why they still harass me and violate my email pricacy ? With what right they do this ?

I did not meant to attack anybody, as stated in my PS in above, is just how I can exprime my feelings in a non matern language.

[danielg]

Let's put the things straight.

Yes Anthony, I am continously receiving spam from Affactive, and as you see I was fighting for many months to get rid of their spam

No you have not! you have been trying to play and to receive free bonuses on multiple accounts!

but it is simply just not right they have all of my email addresses

- you have signed up with them

I did not meant to attack anybody, as stated in my PS in above, is just how I can exprime my feelings in a non matern language.

Yes you did. You are trying to do so since you were banned from our brands: xxxhttp://www.google.com/search?q=playhunter+winpalace+&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-USfficial&client=firefox-a


You have dozens of mails and you are signed on every possible forum, yet I am trying to get you of the mails of our affiliates. Not that easy

All the best

[PlayHunter]

1. - I was fighting against your spammer affiliates and spam promotions for many months as I stated above. This all started AFTER my accounts were banned from playing with Affactive ! So, I was not blackmailing Affactive as you pretend, and I could never do all these for gaining any of Affactive free bonuses because ALL of my accounts were ALREADY CLOSED !

As I shown to people so many times, that two (or three) accounts with bonuses were made mainly by the incompetence of WinPalace Live Chat customer care which failed to provide me with my account details but advised me to register new account(s) and to accept a free bonus (WICH WAS NOT MY INTENTION) as a compensation sign ! Thing which ultimately lead to ALL of my accounts been banned and me been labeled as FRAUDSTER, which I can not tolerate because it is a FALSE and SLANDEROUS ACCUSATION brought to me !

- So, why all these lies Mr. Daniel ?

2. - Even if I had registered three accounts with WinPalace and one account with each other casino in Affactive brand via any Affactive affiliates, still I would not have registered via more than 8 affiliates !!!

- Until today I have received spam from more than 100 different email addresses from Affactive affiliates ! - How you explain that ? - DO I HAVE signed up FOR ALL OF THEM or they have shared my email contact between each other which is ROGUE BEHAVIOUR and DIRECTLY VIOLATES MY PRIVACY !?

3. The fact that I have 12 email addresses (you have them as well) and that I am a member of many forums over the internet it is none of your business and HAVE NO RELEVANCE with this spam issue and with Affactive customer care incompetence !

And please keep in mind Mr. Daniel, the fact that I make my voice heard sharing my experience in public over the internet with the people it is not equal with an attack by my side. They read, they see how I am treated and they decide if Affactive still worth their money or not ! Telling me otherwise is a fascist form of power abuse by your side, because I am free to warn as many people as I can as long as I do not provide fase information over the facts !

But the fact that you find my actions regarding Affactive as attacks, tells us that you know the fact that I was not treated fair by Affactive and now you try to cover what you can ! - Well this indeed will reduce Affactive profits, but only as a natural outcome of your Affactive actions and tactics, and not mine.

[danielg]

BUT, I do think you were treated correctly. Your accounts should have been closed. (Actually they should have been closed long before).

The only mistake that was done is me replying here. That will be corrected.

[universal4]

Playhunter,

Daniel did NOT lie.

Spam sucks, but spam is NOT Affactives fault, it is the fault of scumbag spamming affiliates, who just happen to be spamming you with spam for one of Affactive's properties.

If you did in fact use numerous different email accounts at ANY casino and that email account was also used at ANY other place in the entire world you can be sure that email account will likely be sold and traded in the open market and once that happens there is no sure way to verify the source of where the spammers got your email account.

Now combatting spam for an Affactive property, Affactive certainly could possibly help, but the conversation should not start out with accusations and attacking.

The method you used of forwarding the original emails with the affiliate links and headers included will help trace down the source and hopefully end with a resolve.

The problem that may exist between you and the casino(s) directly should possibly be handled privately between yourself and either Daniel or a casino rep. Bringing the situation to Daniel's attention here in the forum is ok, but once direct contact is made, you may well get further by discussing that issue privately.

As far as getting spam from more than 100 different emails, that is likely just a small handful of affiliates (or even just a single affiliate) that is using a mailing program or mailhouse and sending spam to a list that fakes the sender.

Rick
Universal4

[PlayHunter]

You may be very right Rick. In every sentence you said! (yet I think these should be said by Mr. Daniel, but he seems to be too lazy or arrogant to waste his time doing his job with an ex-customer like me - look at his last resoponse - it is totally unprofessional and remember that he is paid by Affactive for his job - yet he claims I have signed up for the spam in post 33)

The problem lies that I have never gaved my consesnse for my email contacts to be sold or shared.

I am a registered player on many gambling sites: casinos, sportsbooks, poker and so on. I think their number is higher than 100. From all of them, I am only receiving spam (on all of my email addresses) from 3 casino brands: Affactive, Casino Rewards and Club Gold is the last one for about few months. (sooner or later I will open a new thread for each of these last two)

The problem is that besides the spam I was treated horribly by their customer care which due to their careless advices I eventually ended up with all of my accounts to closure in this group being unfairly acused of fraud which puts my name in a black light. And, at the same time I was also put on a you can lose but you cant win situation, where I lost $$$ by their advice. Without escape ! Imagine a scenario where we are playing head or tails, if you lose I take your money, but if you win I pay only your bet back but not the winnings and then I am showing you the back door.

- How would you feel if you were in my shoes, Rick ? This has happened to me only at Affactive.

And because of how I was treated, I get very irritated when I see any of their names violating my email privacy on my daily emails. I choose to post every spam I get here in public too so other people can be able to get a picture of my highly unpleasant experience with Affactive.

[universal4]

Actually, Daniel stepped in and wanted to try and help and yet you would rather argue then try to logicly work through it.

Whether you gave your consent for your email account to be sold or not, it was and by more companies than you think and I have found most of the casinos sell and trade in email accounts a whole lot less then the industry or most here are will to admit.

The banks sell them, the credit card companies sell them, the department stores do it, Amazon does, damn near ALL online companies do.....

Now, we have found over the years that unscrupulous employees of some casinos or support places have stolen and sold databases, but overall....I think this is not the norm but it does happen.

When you state you have signed up to over 100 properties, unless you used a 100% unique email address at all 100 and never ever sent a single piece of email EVER using them, except for communication with that ONE casino EVER, it's pretty difficult to pin down WHO is selling your email account, but just because you get spam for an Affactive Casino and you also happen to be a player there, you can't just blame them for sending the spam....

As far as how you were treated by customer service, well that is a different matter.... and maybe if that matter were discussed a little more calmly without personally attacking the casino or it's staff, or specifically Daniel, you may get closer to finding out what happened with your account or accounts and getting a resolve to the underlying issue.

Going back to one of your earlier posts I see there were multiple accounts, but that they were ONLY created at the request of support....

You may have discovered a flaw in the system, or the recommendations of support staff, and if so, maybe by digging in to that a bit maybe just maybe this flaw could be fixed if in fact it exists.....

Rick
Universal4

Side note:
Also, in one post you say you will post every spam you get, let me caution you about one thing when it comes to spam....in more than 90% of the cases, the senders email account that YOU SEE in the email is an INNOCENT individual and is usually chosen and placed to the spam randomly from the recipient list. (meaning that person you think sent the spam probably got the same spam with someone else's email as the sender and someone somehwere out there in internet land probably got one with YOUR EMAIL as the sender)

[PlayHunter]

I have asked him each and every detail I needed to know. (even in this thread too) Mr. Daniel refused to cooperate and provide me such details, citing that he went thru this already but he never truly responsed all my questions ! - It is true that I am an ex-customer of them and maybe I am not a very chill person, and my tone sometimes shows this, but even so I have rights and he has duties for which is paid ! How can I cooperate with a person which is respondind so arrogant to me ? (as result, I gave up)

Regarding the spam, maybe I can not be 100% sure that Affactive is at fault, but I strongly believe that over 85% is coming from their side. Otherway why I am not getting spam mails from other reputable brands such as 32Red, ClubWorld or Bet365 where I also have accounts in all of their brand casinos ? - It is because Affactive promote (or at best, tolerates) rogue affiliates and are not fighting against them as they pretend. However once our ties have ended, also these spam emails should have ended ! All of their affiliates, rogue or not should been informed and forced to remove me from their mailing list, each one by one because they are not going to get any penny from my back anymore ! But as you see this has not (fully) happened and does not seem to happen not even now after so many months because Mr. Daniel is not so effective as he should be ! And, but not only in my opinion, Affactive is held to be blamed for their aggressive spamming business tactics until they prove otherwise with facts and not only by empty words. (They have any rewards regarding fighting against their rogue affiliates ?)

PS: Mr. Rick, or any moderator, if you would like to see that chat log proof I am talking about to, which backs my statements (I have it in a long .PDF) tell me how I can upload it here in a post so everyone can read it and convince themselves of my words ?

[PlayHunter]

As a response to your side note Mr. Rick, even if you may be right about the percentages, belive it or not, each and every simple person like me believe what they see and not what they hear. However, in my last spam report you can see that I was spammed from email address `support@best-marketing-deals.com`

- Now please response me with honesty: do you still think that this partyicularly email address `support@best-marketing-deals.com` comes from a single innocent individual which was randomly chosen as a mask sender ? (only by looking at that email address name something tells me that it is not owned by a 18 years girl teenager but by someone who it is using it deliberately for spam marketing purposes - and this is not exception, 8 out of 10 spam mails I get are marketing related)