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  1. #21
    thepogg's Avatar
    thepogg is offline Private Member
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    How very rational - of course an international corporation is going to sink to criminality just to steal your 64. It not likely to incompetence or failure to communicate, no it must be theivery.

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  2. #22
    redmaverick is offline Public Member
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    yes its theivery.When in one month i have sent over 25 e-mails and they answer bullsit it's theivery.I sent the driving licence they told me that i forgot to sent them the back of the licence.I sent the back of the licence they told me that is too blurry.I sent my identity card they dont accept it because it's military.I sent passport they told me that it's expired and to go to the police and request new one in order to take these 64 euro.it's not so much money but i will go to every forum to tell that these people are thieves.Before i had made withdrawals and suddenly they ask for verification.This verification is 1 and half month now and still nothing.I took a photo of myself holding the driving licence and they answered me that it's not good the photo because it's not 300 dpi.The people are criminal.Protect the other people from them.They used to be very good company.Now they will go down.In Greece i will make them negative advertisment and inform all greek affiliates about their attitude.

  3. #23
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    Actually it sounds like you've just not completed their verification process - your passport is out of date - no casino knowingly accepts expired ID, your ID card is non-standard and hence not a format that is familiar to them or that they would accept and rather than just getting a better photo of yourself or scanning the back of your license at a high resolution your posting complaints all over the place. Of course the verification is still ongoing if you've still not submitted qualifying ID - it's not just going to go away. The LGA are just going to tell you to submit the ID. It's not theft, they'll give you the money once they've satisfactorily verified your identity.

    Hell i'm just out of a discussion on notarised ID where a casino has admitted asking for nortarisation for $100 - that's outrageous. Your situation is just a bit inconvenient. Take a better photo or scan and be done with it.

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  4. #24
    redmaverick is offline Public Member
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    do you know what the problem is? The driving licence is just fine.They tell me that it is blurry to avoid payment.I resend them over and over and over again.I scanned i make photo with digital camera.It's just fine.Why with these documents i dont have any problem with other betting companies.I send the same documents and they accept them.So if they do like this they will go down my friend.

  5. #25
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    Well i hope you ultimately get your money, but i'm not convinced that doing this is going to achieve anything.

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