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  1. #1
    ganarencasinos is offline Public Member
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    Thumbs down Affpower - Commissions July-August without paying

    Good morning everyone and thanks for giving us this forum know,

    The reason for this email is to introduce the problem we have with the affiliate program and concrete Affpower promotion casino brand "Cosmik Casino".

    We almost 1 month behind them to get paid commissions July that should have been paid at the latest on 15 August (in total €584), right now we also have the August amounting to (€292), total of two months are €876 we do not know very well when we go to collect them...

    We have spoken several times with our affiliate manager (Alex Alfa), but all are excuses and more excuses but at no time tell us what day exactly going to charge and our feeling is of total unconcern the subject.

    We have removed the marks of our website and removed any link until fixed the situation.

    We do not like having to reach such reactions, because we trust in the people with whom we work, but the lack of response and solutions, we have no other choice.

    Thanks for your help and we will tell you how you resolve the conflict.
    Alejandro

  2. #2
    ganarencasinos is offline Public Member
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    We have promised that on September 15, be given the full payment of outstanding fees from July to August, hope it's true.

  3. #3
    universal4's Avatar
    universal4 is online now Forum Administrator
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    Let us know when this is taken care of and we can mark the thread appropriately.

    Rick
    Universal4

  4. #4
    ganarencasinos is offline Public Member
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    We are on day 16 and still no sign of our commissions ... that lack of seriousness

  5. #5
    ganarencasinos is offline Public Member
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    Someone would be kind enough to help us out with this issue, we no longer answer the skype and was promised a response by day 15.
    What options do we as users have to claim our money?

    Thanks to all

  6. #6
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    Roulette Zeitung is offline Public Member
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    Hello ganarencasinos,

    your money doesn't look like CPA. Am i right, you are on revenue share?
    If yes, then there are no excuses. You have to get your money if you are a decent webmaster.
    And, they promised you, that you get the money.
    You wrote this.

    It's very sad, if i read again and again, that webmasters will not get their money. Two months is a long time and it's two months too long.

    My 1st suggestion: Sent an private message to

    http://www.gpwa.org/member/alexalfa-affpower

    http://www.gpwa.org/member/lloyd

    and

    http://www.gpwa.org/member/nadl

    tell them, that you have opened this thread to bring it to their attention and that the well known bad guy from Germany have stumbled across it.

    Maby this will help to wake them up that one will write a reply here in the forum or that they will sent out your money. Silence will be the worst solution.

    Leopold

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    ganarencasinos (17 September 2013)

  8. #7
    Insider is offline Public Member
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    For me it's not a surprise and i believe they are going down soon.

    I'm very sorry for you and hope that you will get the money.

    I know it's in german but have a look at this thread: http://www.gpwa.org/forum/vorsicht-v...no-213256.html

    Some managers left this company already.

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    ganarencasinos (17 September 2013)

  10. #8
    Insider is offline Public Member
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    Quote Originally Posted by Roulette Zeitung View Post
    Hello ganarencasinos,

    your money doesn't look like CPA. Am i right, you are on revenue share?
    If yes, then there are no excuses. You have to get your money if you are a decent webmaster.
    And, they promised you, that you get the money.
    You wrote this.

    It's very sad, if i read again and again, that webmasters will not get their money. Two months is a long time and it's two months too long.

    My 1st suggestion: Sent an private message to

    http://www.gpwa.org/member/alexalfa-affpower

    http://www.gpwa.org/member/lloyd

    and

    http://www.gpwa.org/member/nadl

    tell them, that you have opened this thread to bring it to their attention and that the well known bad guy from Germany have stumbled across it.

    Maby this will help to wake them up that one will write a reply here in the forum or that they will sent out your money. Silence will be the worst solution.

    Leopold
    Sorry Leopold, but Nadl and Lloyd are not more working for this company, they left and it was a good idea to do.

  11. #9
    ganarencasinos is offline Public Member
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    Hi Leopold!

    Indeed the agreement we have with them is via CPA per player registered in their systems.

    The players got in a totally legal and all we are asking for our money, nothing more and indeed at all times Alfa Alex promised me we were going to charge, which all members had always claimed.

    I will follow your recommendation and send them a private message to each of the members of Affpower, but I fear it will give no answer seeing are taking the attitude that with my business.

    Thank you very much for the help, I will follow developments commenting.

    Regards!

  12. #10
    ganarencasinos is offline Public Member
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    Good Insider,

    Watching what you say about "Lloyd and Nadl" has looked worse than it looks this, plus the post that i communicate that i have read.
    What do you recommend me?

    Thank you!

  13. #11
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    Redbush54 is offline Private Member
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    Aff Power are Gold Sponsors. Why haven't they been contacted by GPWA to address this thread?

  14. The Following 2 Users Say Thank You to Redbush54 For This Useful Post:

    -Shay- (18 September 2013), ganarencasinos (18 September 2013)

  15. #12
    Anthony's Avatar
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    I have sent an email to AffPower pointing them to this thread.
    I am here to help if you have any issues with an affiliate program.
    Become involved in GPWA to truly make the association your own:
    Apply for Private Membership | Apply for the GPWA Seal | Partner with a GPWA Sponsor | Volunteer as a Moderator


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    ganarencasinos (18 September 2013), Redbush54 (17 September 2013)

  17. #13
    Roulette Zeitung's Avatar
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    Hello Insider,

    Quote Originally Posted by Insider View Post
    Sorry Leopold, but Nadl and Lloyd are not more working for this company, they left and it was a good idea to do.
    thank you for updating this.

    And now i will take a closer look into the thread you opened because of the casinos (starting in the German area)...

    Leopold

  18. #14
    Insider is offline Public Member
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    Quote Originally Posted by ganarencasinos View Post
    Good Insider,

    What do you recommend me?

    Thank you!
    Hi ganarencasinos,

    that's a good question and i really have no answer for you, because i believe that the money is the problem.

    You can do nothing, if there is no more money, so affiliates or players will push to the end with promises.

    Hope that i will wrong but i have experienced several times, that companies makes promises and at the end they were down.

    Such things are always the beginning of the end.

    What you also can do is to send an email to Gamescale, maybe it helps but i'm not sure whether you will get an answer.

  19. #15
    ganarencasinos is offline Public Member
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    Thank you all for your support guys, hope they can reach a solution soon.

    I think for our part, have already given enough time to fix the situation.

  20. #16
    ganarencasinos is offline Public Member
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    Thank Insider

    I know what I want to say well, the funny thing is that now this disappeared and did not answer for several days or the skype chat.
    What is Gamescale? Regulatory agency?

    A greeting!

  21. #17
    Roulette Zeitung's Avatar
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    Quote Originally Posted by ganarencasinos View Post
    now this disappeared and did not answer for several days or the skype chat.

    ===> http://www.wisegeek.com/do-ostriches...n-the-sand.htm

    Leopold

  22. #18
    Insider is offline Public Member
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    Quote Originally Posted by ganarencasinos View Post
    Thank Insider

    I know what I want to say well, the funny thing is that now this disappeared and did not answer for several days or the skype chat.
    What is Gamescale? Regulatory agency?

    A greeting!
    Alejandro,

    Gamescale is their Softwareprovider (http://www.gamescale.com)

  23. #19
    ganarencasinos is offline Public Member
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    Quote Originally Posted by Insider View Post
    Alejandro,

    Gamescale is their Softwareprovider (http://www.gamescale.com)




    If yes, I've gone on the web and I have sent an email referring to this post, see if you can somehow help us out.
    Thank you very much again.

  24. #20
    AlexAlfa-AFFPOWER is offline Former AM
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    Hello All and especially Alejandro,

    I am Alex Alfa CMO at Affpower, i would like first to apologize for the very late reply, as most of you thought it was not due to no interest to the complaint of Alejandro Ganarencasino but more due to many reason as like Jewish holidays here and some Personal issues but as i always said to Alejandro, he will be paid in the next payment roll meaning in the September payment we never said him that we cancel his commissions, first i explained him that the delay of the commission was due to "Strange attitude of his players" and that his CPA accounts were under review by our Fraud department, i confirmed not a lot later that payment will be done in September. here we are and he will receive his payment as said as soon as our finance dep is back from Jewish holidays meaning Friday if we are lucky if not Monday and with all our apologies.

    i can understand that some people like to put fire on oil but its not necessary here because we cant call this an issue as we never refused to pay our affiliate such is seems to be the subject here...

    Regarding the comment of Insider : "Sorry Leopold, but Nadl and Lloyd are not more working for this company, they left and it was a good idea to do." i would like to let him know that nobody left our company after more than 3 years activity every person that is not part of our team anymore is not, because we decide it having saying that i want to also say that Lloyd and Nadine were great collaborators during the time they worked with us and they are long terms friends of mine on personal level so don't speak for them please.

    I hope that my reply was clear enough and that we will see that the next post will be that Alejandro received his payment.

    Wishing to everyone a good end of the day and for the concerned ones Happy Soucoth

    Regards,

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