Results 1 to 19 of 19
  1. #1
    CityGuard's Avatar
    CityGuard is offline Former GPWA Program Manager
    Join Date
    July 2006
    Location
    Northern Virginia
    Posts
    3,774
    Thanks
    442
    Thanked 672 Times in 392 Posts

    Question Any open payment issues with Rome?

    Rome Partners approached me about working together again. From what I've been able to tell the specific payment issues raised on the forum and others related to the same issue from back in 2009 are all behind them now. But before talking with them more about coming back on board I wanted to confirm -- is anyone aware of open balances remaining from that issue? I'd like to make sure things are in a good state with them. It sounds like they may be, but I wanted to confirm with others here first.
    I have left the industry and earned a law degree at Indiana University Bloomington, Maurer School of Law. Here are ways to stay in touch with me:
    > Facebook: https://www.facebook.com/StevenCorfman
    > LinkedIn: http://www.linkedin.com/in/stevencorfman
    > Skype: StevenCorfman
    > Phone: +1 617 785 9324

    Inquiries intended for an administrator or staff member can be directed to Anthony Telesca through the forum (username Anthony) or to the general contact address manager AT gpwa DOT org.

  2. The Following User Says Thank You to CityGuard For This Useful Post:

    AK (16 March 2010)

  3. #2
    lots0 is offline Former Public Member
    Join Date
    November 2003
    Posts
    886
    Blog Entries
    1
    Thanks
    299
    Thanked 571 Times in 251 Posts

    Default

    I think they owe me some... but I haven't bothered to check.

    These guys are nothing but thevies... You can't be serious...

  4. #3
    CityGuard's Avatar
    CityGuard is offline Former GPWA Program Manager
    Join Date
    July 2006
    Location
    Northern Virginia
    Posts
    3,774
    Thanks
    442
    Thanked 672 Times in 392 Posts

    Default

    Quote Originally Posted by lots0 View Post
    I think they owe me some... but I haven't bothered to check.

    These guys are nothing but thevies... You can't be serious...
    As far as I've seen they're very interested in operating responsibly and I'm not aware of specific issues that are open from the problems they had last year. And from a conversation I had with their CEO they seem to be taking an affiliate-friendly route with respect to treatment of funds confiscated by payment processors (as opposed to some other sites recently that are viewing those problems the same way as a chargeback).

    I believe in second chances when someone works to correct an issue and shows genuine effort and genuine outcomes to the effort. Part of disincentivising rogue behavior is differentiating between errors and malice. Otherwise what incentive would anyone who makes an error have of taking a corrective path? So, my goal with this thread is to see if what I'm hearing about the progress and changes the program has made is in sync with actual payments. You mentioned you think they may owe you but you'd have to check to know for sure -- would you check on that and let me know? I'd like to make sure I know the facts about the program here.
    I have left the industry and earned a law degree at Indiana University Bloomington, Maurer School of Law. Here are ways to stay in touch with me:
    > Facebook: https://www.facebook.com/StevenCorfman
    > LinkedIn: http://www.linkedin.com/in/stevencorfman
    > Skype: StevenCorfman
    > Phone: +1 617 785 9324

    Inquiries intended for an administrator or staff member can be directed to Anthony Telesca through the forum (username Anthony) or to the general contact address manager AT gpwa DOT org.

  5. #4
    Captain's Avatar
    Captain is offline In Memoriam, 1958-2010
    Join Date
    December 2001
    Posts
    2,109
    Thanks
    629
    Thanked 138 Times in 82 Posts

    Post

    Hi Steven,
    I was paid in full by Rome and have no issues will them. I hope everyone else was paid also.

  6. #5
    lots0 is offline Former Public Member
    Join Date
    November 2003
    Posts
    886
    Blog Entries
    1
    Thanks
    299
    Thanked 571 Times in 251 Posts

    Default

    Ya I've noticed you guys don't have any problems with promoting crooks... I guess that is why I don't hang here much anymore.

  7. #6
    alexpratt's Avatar
    alexpratt is offline Private Member
    Join Date
    August 2006
    Posts
    1,429
    Blog Entries
    3
    Thanks
    151
    Thanked 717 Times in 423 Posts

    Default

    To be fair he is asking for feedback so he does the right thing - If you wern't paid or they were unethical then step up and send him the info and they will investigate. If you don't then you can't really complain who they promote. Its like moaning about the government and not voting
    iGB Affiliate - The biggest magazine and events for affiliates in igaming

  8. The Following User Says Thank You to alexpratt For This Useful Post:


  9. #7
    AK's Avatar
    AK
    AK is offline Private Member
    Join Date
    March 2008
    Location
    Kansas
    Posts
    557
    Blog Entries
    1
    Thanks
    465
    Thanked 90 Times in 65 Posts

    Default

    Cool Beans!

    I almost dropped my pants on this one.

  10. #8
    CAIAFFILIATES is offline Sponsor Affiliate Program
    Join Date
    November 2009
    Posts
    43
    Thanks
    0
    Thanked 8 Times in 7 Posts

    Default

    Quote Originally Posted by alexpratt View Post
    To be fair he is asking for feedback so he does the right thing - If you wern't paid or they were unethical then step up and send him the info and they will investigate. If you don't then you can't really complain who they promote. Its like moaning about the government and not voting
    Good point Alex. I agree.

    Lots0, you mentioned you hadn't checked if you were owed any cash. I'd say check, and chase up and put bad blood behind you. It's a chance for everyone to start over with a clean slate.

    I think Rome are doing the right thing by coming back to the forums and asking for feedback. Seems like they are interested in gaining credibility, and that's always a good place to start.

    Rich.

  11. #9
    casinobonusguy is offline Private Member
    Join Date
    October 2006
    Posts
    1,858
    Thanks
    145
    Thanked 953 Times in 581 Posts

    Default

    If they want to throw away their money on a sponsorship then let them,any smart affiliates have learned their lesson and won't touch them.What are they ,a year old and already made it to the rogue pit of every site online?Do they honestly thing a few months later they can catch up on their bills and get a clean slate?

  12. #10
    Amateur's Avatar
    Amateur is offline Private Member
    Join Date
    December 2001
    Posts
    3,771
    Blog Entries
    2
    Thanks
    34
    Thanked 145 Times in 86 Posts

    Default

    Quote Originally Posted by casinobonusguy View Post
    If they want to throw away their money on a sponsorship then let them,any smart affiliates have learned their lesson and won't touch them.What are they ,a year old and already made it to the rogue pit of every site online?Do they honestly thing a few months later they can catch up on their bills and get a clean slate?
    Yes, they do!! And they can, if they are listed here. They are counting on a certain percentage of affil, both old and new, signing up and giving them space.

    They want to come back 'cause (and progs sign up here) it's worth the money to be listed here. The listing itself is an endorsement of the prog., and enough affs will see their name and trust them.
    Amateur
    "Lifting as we climb" - NACWC
    "...the universe has no edge and no center..."
    "If you can't be a good example, you'll just have to be a horrible warning" - Jennifer Crusie
    "Common Sense is not so common." - Voltaire
    TheAPage.com

  13. The Following User Says Thank You to Amateur For This Useful Post:

    arkyt (17 April 2010)

  14. #11
    Puma's Avatar
    Puma is offline Private Member
    Join Date
    May 2005
    Location
    Canada
    Posts
    1,518
    Blog Entries
    3
    Thanks
    78
    Thanked 74 Times in 43 Posts

    Default

    Ya and lets promote the entire Grand Prive group too.
    Epic Gambler - Reviews, Ratings, Excitement

  15. #12
    CityGuard's Avatar
    CityGuard is offline Former GPWA Program Manager
    Join Date
    July 2006
    Location
    Northern Virginia
    Posts
    3,774
    Thanks
    442
    Thanked 672 Times in 392 Posts

    Default

    Quote Originally Posted by lots0 View Post
    I think they owe me some... but I haven't bothered to check.
    I have asked Rome has looked into your account based on your post and according to their records your account is current. It would be helpful if you would be able to check simply as a matter of confirmation.


    Quote Originally Posted by Captain View Post
    Hi Steven,
    I was paid in full by Rome and have no issues will them. I hope everyone else was paid also.
    Glad to hear that Captain. It looks like this is the case for everyone and I appreciate the confirmation about your experience.


    Quote Originally Posted by casinobonusguy View Post
    Do they honestly thing a few months later they can catch up on their bills and get a clean slate?
    I think what hasn't gotten talked about in Rome's case is the question of what caused the payment delays to begin with, and that is where I think their actions are admirable rather than hurtful. Similar to Rivals that had processor confiscations, Rome faced major processor confiscations in 2009. Instead of treating this as non-income or as chargebacks for purposes of calculating affiliate commissions (as many Rivals are currently doing), Rome took the most affiliate friendly route available and treated the processor confiscations as regular income, with affiliate commissions calculated as though the funds came through. With the funds never coming through, and Rome affiliates accruing commissions as though they did, there was a cashflow problem -- they couldn't pay out on the regular schedule since the funds never arrived, but they did pay out over time as they received cash. I hope that clarifies that it was not an issue of choosing to delay regular payments, but an issue of choosing to pay commissions in the same circumstances that has caused other programs to choose not to pay.


    Quote Originally Posted by pumacat View Post
    Ya and lets promote the entire Grand Prive group too.
    I see your comment as essentially asking "where is the line between what problems can be moved passed vs. what problems can never be rectified," and I appreciate that point because I think it is a very important question. Personally, in believe that Grand Prive's actions were intentionally designed to avoid paying affiliates, that they did not rethink their position based on response to the issues caused, and that they've been both deceptive in their subsequent relations. Of these concerns that make Grand Prive so severe, based on my knowledge of the situation I believe that none were present in Rome's case. Specifically, the initial payment problems were caused by processor confiscations (akin to the recent confiscations seen through Rival brands) and Rome's response deciding to pay affiliates the money that they never received from the processors -- in contrast to many Rival brand's decision to treat such funds as chargebacks or otherwise not as player losses. Basically the payments issues arose because Rome did the right thing in terms of allocating earnings to affiliates even though the money never came through to Rome, and there were major payment delays because paying out on money that never came in strains cash flow. I think there could have been better communication around the fact that the reason for the issue was their choosing to do the right think, but I also think it is important not to penalize a program for making the positive decision that program's who don't prioritize affiliates as highly have (very recently) chosen the negative path on.
    I have left the industry and earned a law degree at Indiana University Bloomington, Maurer School of Law. Here are ways to stay in touch with me:
    > Facebook: https://www.facebook.com/StevenCorfman
    > LinkedIn: http://www.linkedin.com/in/stevencorfman
    > Skype: StevenCorfman
    > Phone: +1 617 785 9324

    Inquiries intended for an administrator or staff member can be directed to Anthony Telesca through the forum (username Anthony) or to the general contact address manager AT gpwa DOT org.

  16. #13
    Puma's Avatar
    Puma is offline Private Member
    Join Date
    May 2005
    Location
    Canada
    Posts
    1,518
    Blog Entries
    3
    Thanks
    78
    Thanked 74 Times in 43 Posts

    Default

    Missing reels

    Bad customer support

    Affiliate program very late with payments

    Ya give them a shot.

    You may say they tried to make things right but how can we forgive such rogue behavior?

    and lets not forget the cm award for this

    support: I'll send u some pics of mine
    player: ok great
    support: you'll see if im good )
    player: lol
    player: how old r u?
    player: ill b 52 next week
    support: 27
    support:
    player: wow
    player: ur a baby
    player:
    player: but im 34 at heart
    support: yea )
    player: always will b
    player: u gto any tattoos?
    player: i got 2 gettin third one soon
    support: wooow
    support: so like it
    support: its so sexy
    support: sweetie,
    player: i promise i wont call u
    Last edited by Puma; 6 April 2010 at 1:49 am.
    Epic Gambler - Reviews, Ratings, Excitement

  17. The Following User Says Thank You to Puma For This Useful Post:

    Muppet (14 April 2010)

  18. #14
    CityGuard's Avatar
    CityGuard is offline Former GPWA Program Manager
    Join Date
    July 2006
    Location
    Northern Virginia
    Posts
    3,774
    Thanks
    442
    Thanked 672 Times in 392 Posts

    Default

    The question I'm ask myself is "which programs have acted in a manner that should disqualify them from having reach in communicating their messages?" I think that there is an important difference between unintentional operational problems (however severe) and malicious behavior. There is no argument -- neither from me, nor do I believe from Rome -- that there were significant operational problems in the software functionality and the customer support. These speak to performance, not to ethics.

    The portion that I do believe could potentially speak to ethics is the question of whether payments were made, and in the context of a delay, what caused the delay. Based on both the reports from Rome themselves and from the affiliates who've shared their comments here, it appears that the payments are back in order. And thus we're left with the question of the cause of the delays, and I go back to the fact that as I understand it the main issue was the fact that they viewed they had earnings commitments they needed to adhere to in precisely the same set of circumstances that has caused other programs to treat as non-earnings (i.e. processor confiscations with the program/operator never receiving the funds). This did cause delays, and the delays were long. This was a matter of being "between a rock and a hard place" with either delays or taking the worse path of treating the non-received funds as unsuccessful deposits (not accruing commissions to affiliates). But given that the delays were caused by an underlying positive decision when others have decided differently, I think it is not correct to disqualify them from having an avenue to communicate their messages if the disqualification would be based on the negative lining of taking the positive path.
    I have left the industry and earned a law degree at Indiana University Bloomington, Maurer School of Law. Here are ways to stay in touch with me:
    > Facebook: https://www.facebook.com/StevenCorfman
    > LinkedIn: http://www.linkedin.com/in/stevencorfman
    > Skype: StevenCorfman
    > Phone: +1 617 785 9324

    Inquiries intended for an administrator or staff member can be directed to Anthony Telesca through the forum (username Anthony) or to the general contact address manager AT gpwa DOT org.

  19. #15
    Muppet is offline Private Member
    Join Date
    December 2007
    Posts
    561
    Thanks
    165
    Thanked 643 Times in 279 Posts

    Default

    We have never been paid by them. Thanks for reminding me to chase them up.

    The way I see it their software sucks, their payments are slow or non-existent, but most importantly they lost what little trust they had by ripping off players (intentionally or not) - which is the most serious thing in my mind, far more important than collecting a few hundred bucks.

    There are hundreds of casinos to choose from. Why waste your time giving 2nd chances to the dodgy or incompetent ones?

    I feel sorry for new affiliates who read through your sponsorship list thinking it actually relates to how reputable the programs are. For goodness sake, you have Euro Partners, Ace Revenue and cPays / Affiliates United up there as "platinum" ... I guess in that company Rome doesn't look so bad after all.

  20. The Following 2 Users Say Thank You to Muppet For This Useful Post:

    TheGamblingGuru (22 July 2010)

  21. #16
    noahromecasino is offline Former AM
    Join Date
    July 2009
    Posts
    89
    Thanks
    1
    Thanked 29 Times in 15 Posts

    Arrow From Noah at Rome Partners

    Hello Muppet and anyone else who believes they are owed payment,

    If you are owed payment over $500, please send the details either to me at noah@romepartners.com or to jodi@romepartners.com (Affiliate Manager). And we will make sure the issue is settled.

    I understand that you remain skeptical and to you we seem dodgy. Regardless, we are making good on promises, and if you are owed - then you will be paid. I will not respond to irrelevant and untrue allegations. We cannot convince you with words we are not rogue, but rather let our recent and future actions speak for us.

    Please send me your details so I can help.

    Kind Regards,

    Noah
    Rome Partners

    Quote Originally Posted by Muppet View Post
    We have never been paid by them. Thanks for reminding me to chase them up.

    The way I see it their software sucks, their payments are slow or non-existent, but most importantly they lost what little trust they had by ripping off players (intentionally or not) - which is the most serious thing in my mind, far more important than collecting a few hundred bucks.

    There are hundreds of casinos to choose from. Why waste your time giving 2nd chances to the dodgy or incompetent ones?

    I feel sorry for new affiliates who read through your sponsorship list thinking it actually relates to how reputable the programs are. For goodness sake, you have Euro Partners, Ace Revenue and cPays / Affiliates United up there as "platinum" ... I guess in that company Rome doesn't look so bad after all.

  22. #17
    Chips's Avatar
    Chips is offline Private Member
    Join Date
    October 2007
    Location
    God's Country
    Posts
    3,618
    Thanks
    1,039
    Thanked 1,201 Times in 885 Posts

    Default

    Hi Noah, So if an affiliate is owed less than $500 they are screwed? What about an affiliate that is owed $450? Not worth the effort?

    I am glad I dumped Rome long before all the crap started floating.
    --
    "People who are unable to motivate themselves must be content with mediocrity." ~Andrew Carnegie~

  23. #18
    noahromecasino is offline Former AM
    Join Date
    July 2009
    Posts
    89
    Thanks
    1
    Thanked 29 Times in 15 Posts

    Arrow From Noah

    Hi Chips,

    This is hardly news, this has always part of our T&C and we have never hid it. But if you or anyone else has a pending payout that close to $500, we won't be anal about it, send me your details and amount.

    Cheers

    Noah

    Quote Originally Posted by Chips View Post
    Hi Noah, So if an affiliate is owed less than $500 they are screwed? What about an affiliate that is owed $450? Not worth the effort?

    I am glad I dumped Rome long before all the crap started floating.

  24. #19
    arkyt's Avatar
    arkyt is offline Public Member
    Join Date
    March 2002
    Posts
    1,504
    Thanks
    171
    Thanked 235 Times in 164 Posts

    Default

    Quote Originally Posted by Amateur View Post
    Yes, they do!! And they can, if they are listed here. They are counting on a certain percentage of affil, both old and new, signing up and giving them space.
    They think they can anyway ... the more programs GPWA accepts money from, the lesser the value it is to the programs to be listed here and most certainly the lesser the value the community becomes as a whole.

    Seriously there are 8-9 dozen programs with more junk being added daily. They are all competing for the 10,000 affiliates they are told that are here - too bad for them 80%+ of that number are non active registrants.

    Money talks and BS walks away with a free pass.

  25. The Following User Says Thank You to arkyt For This Useful Post:

    TheGamblingGuru (22 July 2010)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •