the player deposited $2k on the 27th of feb and made another $6k deposit on the 28th.
players traditionally make a second deposit once the first deposit is exausted so why is the gross revenue so low for the 27th?
There is no way this is calculating correctly.
Send me the code I'll debug it. or send me a list of everything you're deducting.
What this SHOULD NOT be is deductions - because the costs usually show up as a difference between Gross Revenue and Net Revenue (at least they seem to for me at BetFred) ...
But there IS a way that it is calculating correctly - but there is a field missing in order to really prove it - WITHDRAWALS.
There are minimal deposit fees for UK players at many UK sites - often none if they are using debit card facilities - and so that often creates a high churn / turnover level with UK players ...
Money will be deposited, played on, and then the balance withdrawn back into the bank account in the same session.
I'm sure the BetFred AM (Anthony?) will be able to throw more light on why $8.4K in deposits is only $206 rev share.
I know I posted in the IA forum asking if there was a way to see withdrawals.
Originally Posted by TheGooner
My gross rev and net rev are always the same amount.
10 March 2012, 4:49 pm
I need to see all my players' data. pure and simple.
12 March 2012, 11:23 pm
its not Gross Revenue - its Grotesque Revenue
16 March 2012, 3:07 am
March Drill down for player # 2251895 (this is the big player from last september that Anthony told me self-excluded). Not really sure why they're allowed to play again if they self-excluded.
I wish I could run an audit myself but I'm in USA.
16 March 2012, 4:03 am
What stand out to me here isn't the revenue generated its the low stake level - in 2 out of the 3 screen shots above the player in question staked substantially less than their deposits (didn't even roll the deposits over once!!) and in the other screenshot they've only wagered through the balance 2.5 times.
If the stake figures are accurate - which given this is Betfred i'd be inclined to believe they are - despite the high deposit and even if these players play games that have a huge house edge, the value of the player is actually fairly low. Obviously variance means that it's rare that the player generates the exact revenue they are expected to - some win, some lose - but the longer they play the more likely it is they'll ultimately lose. These players did not play very much at all.
Last edited by thepogg; 16 March 2012 at 5:15 am.
Casino Reviews, Casino Complaints, Terms and Conditions Monitoring and the biggest Slots RTP resource on the web -thepogg.com
16 March 2012, 5:10 am
I believe the difference between Gross and Net Rev is bonuses and cb's. You can see it in the screens above.
Originally Posted by TheGooner
As I understand it Gross Rev is deposits less winnings, and I would imagine unplayed $$ and the rest of the deductions outline in the first sentence of term 6.3
As you said, without knowing wd's its hard to prove.
The first screen and the last screen are the same player while the middle screen is a different player. The middle screen is the one that wasn't porting the game data over from the Playtech side which they fixed.