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  1. #1
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    Default cant login to few playtechs

    I have not been able to log in all day yesterday and today.

    The site loads but the authentication just returns an error.

    This is likely a Playtech issue since it has only affected playtechs using the adv.

    Rick
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    wagerjunction (27 August 2012)

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    Default

    Hi Rick,

    Indeed there seems to be an issue with the ADV side of PT. I have contacted my tech guys to ask them to look into this.

    Will keep you posted.


    Regards,
    Amy
    Affiliate Manager
    WagerJunction | Facebook
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  4. #3
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    Default

    Hello All,

    We have received a reply from PT following our enquiry about the issues being experienced. Below is what we have been advised by the Tech department at Playtech:


    "Thanks for your email. I forwarded this to our Tech team for investigation and they’ve advised our system is working however due to a connectivity issue with an external provider some licensees are being affected when logging into to this system, shall advise when I have an update on this being fixed."


    We will be following up closely on this and let you know once we receive further updates.
    Amy
    Affiliate Manager
    WagerJunction | Facebook
    [SIGPIC][/SIGPIC]

  5. #4
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    Default

    Rick,

    In the meantime, I am sending you an email with your WJ stats for yesterday.

    Please do let me know if there is anything else you require.
    Amy
    Affiliate Manager
    WagerJunction | Facebook
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  6. #5
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    Default

    Hello again,

    We have been informed that the issue has now been resolved.

    Please try to access your account and let us know if there are any problems.
    Amy
    Affiliate Manager
    WagerJunction | Facebook
    [SIGPIC][/SIGPIC]

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    Anthony (27 August 2012)

  8. #6
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    Default

    Yea, I got in to the ones I had been having trouble with....

    Rick
    Universal4
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    wagerjunction (28 August 2012)

  10. #7
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    Default

    Rick, you sure they weren't blocking you intentionally...
    I am here to help if you have any issues with an affiliate program.
    Become involved in GPWA to truly make the association your own:
    Apply for Private Membership | Apply for the GPWA Seal | Partner with a GPWA Sponsor | Volunteer as a Moderator


  11. #8
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    Default

    Could be, they heard you might be away a few days so they had to do something to keep me occupied.....



    Glad it was nothing serious and was only an authentication issue.

    Rick
    Universal4
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    If an affiliate program is not small affiliate friendly (especially small US Affiliate), then they are NOT Affiliate Friendly!

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