Colosseum Casino Support is non existant

[topboss]

Renee, I know you are on leave and also know this is not an affiliate issue, but I would appreciate it if you would bring this to the attention of the powers that be, because I am so mad about this issue that I am seriously consider pulling Colosseum from my sites in case they treat other players like they treat me.
My story is the following:
I have been a player at Colosseum Casino for as long as I can remember.
On the 4 Jan I tried to login and make a deposit.
The casino would not allow me to login and I got an error message saying "contact support and quote ref 107 I first tried their help button and after waiting for a good 10 mins for someone to assist me - I never got anyone coming on the chat and eventually shut it down and sent them an email. I got a read receipt about 10 mins later but no response. An hour later I sent them another email - still no response. Cut a long story short I have since sent 5 emails and got read receipts for every one of them, but still no response.
I have no idea what a code 107 is and of course because no one will respond to emails - I have now uninstalled the casino and will never play there again, but I would still be interested to know why they locked me out of my account out of the blue.

Its not like I have ever won anything there because I always lose so I can't be labelled a bonus abuser and the last time I saw someone post about a code 107 was when USA players where locked out of microgaming. Of course I am not a USA player either, so it would be really interesting to know what their excuse is...unless they have suddenly locked out South African players without bothering to notify them...that wouldn't surprise me in the least given their service levels.

[Renee]

Hey Heather

I had Isabell send you an email last week which I'm going to follow up today.
Just wanted to make sure you knew someone had emailed you in case it went to spam as Isabell said she didn't hear back from you.
Cheers

[topboss]

Hi Renee
I just wanted to say I have responded to your email and I did receive the email from Isabel, but no emails were received from Colosseum casino.