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Thread: Complaints

  1. #201
    coby is offline Public Member
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    Quote Originally Posted by coby View Post
    I just had my SECOND skype interview and now a few minutes later there is another unreasonable request. Security is asking me for a birth certificate, drivers license and ancillary cost bills. I'm so sick of it. I sent a lot of documents via E-mail and land post to proof my identity and I showed my documents live on skype. There is no question that I'm the real person. How could this proof anything what isn't already proven. This is clearly only chicane.
    I just got my money. Thank you again Eli. I'm happy that security came to senses after all but it's a shady practice from security.

  2. #202
    Eli Todosov is offline Sponsor Affiliate Program
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    I'm glad everything was resolved, Stephan! All the best to you!
    Eli Todosov, Affiliate Manager Western Europe
    eli@1xbetpartners.com
    Visit our website for partners at
    https://1xpartners.com
    We offer the biggest odds on live and pre-match events in the business.

  3. The Following User Says Thank You to Eli Todosov For This Useful Post:

    vtyunby65 (9 July 2018)

  4. #203
    polinho is offline Public Member
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    Default 1XBET stole all the money i had on my account !

    Hello,

    1XBET stole all my money with bad methods. I explain my situation here :

    - i bet since 2 or 3 years without any problem
    - i won money during the football season 2018 and World Cup, more than 10K in my balance
    - i did withdrawal without problem since one day, one has been rejected
    - i asked to their support why. They said their Security Department need to verify my identity
    - i already sent my ID card before but i did it again. After, they asked to make screenshots of my neteller account. I did it.
    - The same evening, it was impossible to connect to my account. I sent an email to ask why whithout answer
    - The next morning, i tried to connect to my account and it was ok this time. But what a surprise : all my money was GONE !
    - It didn't take long to understand why : they made 7 "fake" big bets (5 lost, 2 won) to empty my account
    - It remained only 130 euros on my account. The rest was gone.
    - I contacted their support and they faked the surprise. They asked to contact Security Department. The Security Department fakely asked to give a lot of information about computers i use to connect, my IPs, who knows my password.
    - The funny part is it was magicly possible to withdraw the 130 euros

    Can someone be able to help me ?

  5. #204
    universal4's Avatar
    universal4 is offline Security/Membership Team
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    I have approved your post, and moved it to the appropriate that and have asked Eli to get in contact with you. His contact details are in his signature, and the best way to discuss your issue is through hi direct email address.

    Rick
    Universal4

  6. The Following User Says Thank You to universal4 For This Useful Post:

    vtyunby65 (19 July 2018)

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