Dafa888 - Warning

[joshac]

Hi Guys,

I have been working with these guys since Jan10... sent them 19 players and over 37k in deposits.... I am owed a considerable amount of money (10k+) and they have not made any payments to date... ?!

They are telling me I need 5 active players in month to receive payment... now it is hard to send them more traffic when I have not been paid once for well over a year’s worth of traffic...

Heads up on this one..

Thoughts on a course of action?

j

[shaool]

Hello,

We have had a similar problem with Dafa888. Our story started when we found out that they have a $250 min before we will get paid. Then we find out that they have negative carry over. And to top it off we had to have 5 active players. Unfortunately, when we delivered the 5 players in one month, they said that they can’t pay us because during the month when the conversation took place we encountered loss; therefore they were not going to pay us as the new loss wiped out the old earnings. We finally decided to stop their campaign and write off their outstanding balance.

Caroline

[topboss]

I don't promote these guys but never would based on these conditions.
I won't touch any program that insists on a minimum number of players each month and carries forward negatives.
I wonder if they have ever paid any affiliates as it sounds like they make it practically impossible for anyone to actually receive any money!

[universal4]

I am with Heather on this one.

I remember a thread here many moons ago and I think the focus of that thread was the quota.

Any kind of performance quota (let me repeat that part) ANY kind of performance quota attached to an affiliate getting paid what they earned is bad news for small affiliates and therefore ALL affiliates.

Rick
Universal4

[Nodepositworld]

best to read the conditions before promoting someone. They sound like crooks. Dump them. Another online gambling scam.

[GFPC]

Its true but i kind of felt like this affiliate wants some help. Where would an affiliate go now to get help if GAU is not being manned? I am only asking since GAU has helped many affiliates in the past get these types of things resolved. It was a great service and Terry did a wonderful job.

Just curious how this forum thread will be of service when it is not being monitored? Can someone act on Terry's behalf? No one knows how he is or if everything is ok. He has not replied to emails or come here for over 2 months.

I pray he is ok! Just feel really concerned.

(note: - not to take away from the posters post - but it would be nice to have someone contact this group on the affiliates behalf - since that is what this forum thread is here for.)

[MichaelCorfman]

I asked Caroline Shaool, who is the Casino City staff member who manages our affiliate relationships for Casino City to post our experience with them, and she did that above (GPWA member shaool).

I also contacted a larger affiliate who I knew was promoting them. The response I received from that affiliate was that there were no problems or issues with payments and requests to affiliate managers received responses. The affiliates opinion was that the backend was on the basic side, as the affiliate felt was the case with most asian programs. And the affiliate also felt they were 1st generation and still learning what affiliates like to have to work with.

So, what I think we have in dafa888 is a program with terms that make it hard to get paid unless you are able to generate a significant level of activity for them. But the feedback I have says they do pay if you meet their tough thresholds for payment and the threshold remains satisfied, even if payment is delayed, at the time when they are ready to pay.

I've separately also had some communication with Andy over at AGD, who agrees the terms are predatory, and so is planning to take the steps to have them marked accordingly.

joshac, what this means is that I think you probably have a tough decision about working to meet their predatory T&C conditions to get paid (which it appears they do follow, but to the letter), or to abandon the process. Or, maybe you could find a few folks willing to help out with a minimum level of play, but to help create the activity necessary to meet the active player threshold.

Michael

[kwblue]

We will definitely be reviewing this group. They changed their terms entirely recently, which means no way to do a terms alert. As a result we will review and mark them predatory, because that is what they are with the following term:

*Your revenue share will be reviewed every month and is subject to an upgrade or downgrade depending on the scale rate. In order to be entitled to your revenue share, you need to maintain a minimum of five (5) active Real Money Players per month. For the first three months of this Agreement, the Affiliate shall be required to maintain a minimum of three (3) active players after which, the five (5) active player requirement shall take effect.

[Yuval]

Hello webmasters,

Terms and Conditions should always be read. All the hidden issues are there.
I had such issues myself several years ago and possibly lost thousands in commissions.

Yuval

[Dafa888]

Hi,

Dafa888 Casino is one of the most trusted brand in Asia. We would not tarnish our good reputation in the market because of these issues about affiliate fees.

To clarify the issues regarding the complaints on commission, here are the reason why no affiliate payment was made:

Dafa888 Casino has stated the requirements for the affiliates that they shall meet the set requirements first before payment is made. In this case, affiliate has not met our requirements. Thus, their payment won’t appear in the monthly payout list.

Before they made this complaint in the forum, we did not directly receive their request or complaint regarding this case. Dafa888 Casino already started to take actions in resolving this issue with our affiliate by providing suggested solutions. So far everything moves smoothly.

This issue should not have escalated to this point as at no point did we have any intention not to pay the commission. We are used to working with affiliates or partners for whom these terms and conditions are no problem, this is absolutely a standard practice in Asia. We at Dafa888 Casino would want to give the best services to our players and also to our affiliates. If you have any questions or concerns, you may directly send an email to us and we will be pleased to assist you.



Best Regards,
Dafa888 Casino

[Betpartners]

Dafa888, I am sure it is appreciated that you have come on here to explain your position, however I would like to make a couple of comments.

The affiliate in question I assume has done nothing wrong, otherwise I am sure you would have posted something, so what we have is an affiliate that since Jan 10 has sent you 19 players, 37k in deposits and he is owed 10k, which in turns means you have made significant profit off this affiliate.

I always wonder why affiliate programs treat affiliates in this way, you have an affiliate that is generating you significant funds and yet, from both a public relations perspective and a financial perspective, you have clearly upset him, you have also sent a message that no matter how many players you send us, no matter how much profit you make for us, unless you abide my the terms and conditions we will make no exceptions and make no effort to keep you happy.

There are other programs on here that have quotas and minimum payments and I how as a fact that they would have jumped through hoops to keep this affiliate happy, I mean he is making good money, makes no sense to play games with an affiliate that produces such profits for you.

From what I can gather you have done nothing wrong, you have abided by the terms and conditions, but seriously, you are really not doing yourselves any favours here, you just send the wrong message to your partners.

The amount of times I say to programs, your terms are not the best but you have done nothing wrong, but have failed to understand this business is about partnership and relationships, something it does appear on the surface you have yet to grasp.

[Dafa888]

Hi,

Dafa888 Casino has established its name to be one of the most trusted brands in Asia. For years, we have been working with various affiliates and we have not encountered problems as they are comfortable with our terms and conditions. Most of them are big affiliates who have no complaints regarding the requirements and they do meet the stipulated conditions, therefore, they receive their corresponding commissions on time without problem.

Asia, specifically China, is the main market we have for several years of operation. The terms and conditions are tailored especially for the Asian market and we know that different markets should have different terms and conditions, thus, we are reviewing these to be applicable also with the Western market.

One issue where we were weak here is with communication with the affiliate and we appreciate the comments here and know we need to work on non Asian focused partners who are equally as important as one another.

To clarify the case we recently encountered, this happened due to a fall down of communication with the affiliate. As this is not a public matter we are not going to openly discuss this in a forum but we can assure you that we have taken this one on one with the affiliate in question and have resolved the issue.

Best Regards,
Dafa888 Casino

[universal4]

Your marketing spin may state you are a trusted brand in Asia, but you are clearly showing that you are NOT a "Trusted Brand" among affiliates.

Rick
Universal4

[Dafa888]

Rick,

You are more than welcome to express your point of view but at the same time we do not necessarily agree with it. Naturally we feel your feedback is biased and lacks a basic knowledge and understanding about this case and more importantly our target market.

As stated previously our target market is Asia and this is an area where our expertise are second to none. If you feel that you know this market better or know the Asian affiliate operation better, then we are more than happy to have a public discussion on this matter.

In any way, Dafa888 Casino is a trusted brand amongst hundreds of affiliates who generate significant amounts of revenue from whom we have never heard any complaints. As previously stated we have made a significant effort in establishing our name in this business for years, and we would not tarnish this for an issue involving one affiliate. We have stated where our weaknesses were and are addressing these matters to make sure that this kind of issue will not arise again. We respect that it is your prerogative to take your own opinion and stance, but please do not attempt to tarnish our name over one issue that has been addressed and resolved privately with the affiliate which is how it should be done and not publicly on a forum such as this.

Obviously we cannot keep everyone happy but the fact that we have invested management time and effort to:

A) Resolve the issue

B) Address this matter publicly

We feel displays our strong commitment to understanding and working together with affiliates.

The most important issue here is that an affiliate was unhappy which again is now resolved, we now consider this matter closed.

[Ryan_PP]

This shouldn't be getting resolved on a forum by any means. Dafa888 sort it out.

[Ricbyrne]

As a Forum Administrator, it really bothers me when people use a public forum for getting help with an issue; Than don’t return to post that their issue was resolved. Was it not the Affiliates responsibility to report this? I applaud Dafa888 for reporting what the Affiliate should have, to bring closure to this issue.

[universal4]

Sorry Daffa, but whether you are targetting the Asian market or not does NOT change the fact that YOU do NOT know the affiliate market as well as you think you do.

Assigning a "quota" in order to get paid is WRONG on so many levels, and to sit back and think that affiliates do NOT recognize this and to continue to take this attitude inmyopinion is wrong as well.

Quotas are BAD news for affiliates and any quota such as what is in your terms hurts smaller affiliates the most and any terms that hurt small affiliates inmyopinion are BAD for ALL Affiliates.

Rick
Universal4

[Buddy M]

Quatas on active players before getting paid is not something I would never go along with, but if it is stated in the terms and conditions, whats the problem? I use to promote Sportbet.com, but since they are part of 5Dimes they have a quota. I cant promote them. Bookmakers, DSI, a few others, man there are some programs that have conditions hard to live up to. Even with all the BS that is happening right now with now allowing US players, there are still enough programs out there with easier, geard toward smaller type of affiliates Terms and Conditions. Ya gotta read dem terms!

[universal4]

I totalloy agree that affiliates need to read terms, and make decisions based upon that.

But in addition to that, affiliates that do not always understand the repercissions of some terms need to ask questions among their peers (such as what takes place here, and at the GIA, GAP, APCW, AGD and other forums) and look to the more seasoned affiliates for guidance of what these terms mean to them.

Threads such as this one are great for training as it helps affiliates understand better.

Rick
Universal4

[Dominique]

I have quite a bit of asian traffic I cannot convert, but I would never agree to such T&Cs and thus won't sign up with DAFA888. I hope they will contact Andy at affiliateguarddog and figure out how to make terms affiliate friendly.