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  1. #1
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    Default Does 1XBET provide affiliates with Support?

    How does an affiliate with 1Xbet get support?.

    I've had a problem with my affiliate links not working for the past month and have contacted all available email address to try and get some support. No response or joy. Even tried your Skype and Bot, both of which don't seem to work.

    I'm about to pull the links and my promotion of 1xbet unless i can get some support.

    Is anyone available to help me?
    www.livecasinocomparer.com - Find and compare the best online Live Casinos

  2. #2
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    Try Victoria on Skype: live:7cd4a189b9baa2c2

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    nwalker (15 January 2020)

  4. #3
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    Quote Originally Posted by nwalker View Post
    How does an affiliate with 1Xbet get support?.

    I've had a problem with my affiliate links not working for the past month and have contacted all available email address to try and get some support. No response or joy. Even tried your Skype and Bot, both of which don't seem to work.

    I'm about to pull the links and my promotion of 1xbet unless i can get some support.

    Is anyone available to help me?
    Hi!
    Here are the contact details:
    Email: support@1xbetpartners.com
    Telegram: @help_1xpartners_bot
    Skype: affiliate.1xBet

    Specify please did you contact the Support via these contacts? Also, provide us with your ID and we will check the issue

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    nwalker (15 January 2020)

  6. #4
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    Quote Originally Posted by Ashley Clark View Post
    Hi!
    Here are the contact details:
    Email: support@1xbetpartners.com
    Telegram: @help_1xpartners_bot
    Skype: affiliate.1xBet

    Specify please did you contact the Support via these contacts? Also, provide us with your ID and we will check the issue
    Thank you, the contact details i had were not these.

    I have emailed Support with all the details.

    Thank you.
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    Quote Originally Posted by nwalker View Post
    Thank you, the contact details i had were not these.

    I have emailed Support with all the details.

    Thank you.
    Provise us please with your ID and email. Also, let us know if you have any additional questions. Thank you

  8. #6
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    Quote Originally Posted by Ashley Clark View Post
    Provise us please with your ID and email. Also, let us know if you have any additional questions. Thank you
    Email is neil at livecasinocomparer.com . My id is in the email i sent.
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    Ashley Clark (15 January 2020)

  10. #7
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    Quote Originally Posted by Ashley Clark View Post
    Provise us please with your ID and email. Also, let us know if you have any additional questions. Thank you
    How long should I have to wait for a response?
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  11. #8
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    Quote Originally Posted by nwalker View Post
    How long should I have to wait for a response?
    Hi!
    We passed the information. You will be contacted as soon as possible. Please keep us updated

  12. #9
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    Name:  photo_2020-01-16_15-22-08.jpg
Views: 5
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    just got this from 1x
    We are all bloodsucking ticks, hungry, devious
    each one latched on to the ass of the previous
    when the last and the first latch on it can be shown
    ass-blood sucked by the first from the last is his own

  13. #10
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    I'm trying to get some kind of support from 1xbet as well...no luck...let me try these contacts above... (hopeless)

  14. #11
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    Quote Originally Posted by Ashley Clark View Post
    Hi!
    We passed the information. You will be contacted as soon as possible. Please keep us updated
    What's reasonable to expect?. I sent the email 2 days ago, you've chased it with my details and still I've not had a response. Presumably you have a team of people who provide support to affiliates and a process for getting in touch when someone sends in a request for help. Could you explain what that might be? I'm currently wasting traffic trying to send it to you as my links aren't working. You're losing by not getting the players i'm sending and i'm losing. If you don't want my traffic and business that's fine, I'm happy to close my account and work with a partner that does. Life is too short for messing around like this.
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  15. #12
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    Quote Originally Posted by bettingmalta View Post
    I'm trying to get some kind of support from 1xbet as well...no luck...let me try these contacts above... (hopeless)
    Hi!
    Yes, to contact the Support you can try these contacts:
    Email:support@1xbetpartners.com
    Telegram: @help_1xpartners_bot
    Skype: affiliate.1xBet
    If you encounter some difficulties, please write to us to this branch and we will help you

  16. #13
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    Quote Originally Posted by nwalker View Post
    What's reasonable to expect?. I sent the email 2 days ago, you've chased it with my details and still I've not had a response. Presumably you have a team of people who provide support to affiliates and a process for getting in touch when someone sends in a request for help. Could you explain what that might be? I'm currently wasting traffic trying to send it to you as my links aren't working. You're losing by not getting the players i'm sending and i'm losing. If you don't want my traffic and business that's fine, I'm happy to close my account and work with a partner that does. Life is too short for messing around like this.
    Hi!
    We checked this one. You have been contacted already. Please check your inbox and keep us updated if you will have any additional questions

  17. #14
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    Quote Originally Posted by Ashley Clark View Post
    Hi!
    We checked this one. You have been contacted already. Please check your inbox and keep us updated if you will have any additional questions
    I haven't received an email.
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  18. #15
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    Quote Originally Posted by nwalker View Post
    I haven't received an email.
    Hi!
    We have been informed that our manager contacted you. Please check also your SPAM folder

  19. #16
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    Quote Originally Posted by Ashley Clark View Post
    Hi!
    We have been informed that our manager contacted you. Please check also your SPAM folder
    Well someone is mistaken. I haven't received any contact, email or otherwise. My Skype details are in the email, they could try that. My Spam folder is empty. Did they responded to my original email, or type a new one. Did they type my email address correctly? Please ask them to try again.
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  20. #17
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    Quote Originally Posted by nwalker View Post
    Well someone is mistaken. I haven't received any contact, email or otherwise. My Skype details are in the email, they could try that. My Spam folder is empty. Did they responded to my original email, or type a new one. Did they type my email address correctly? Please ask them to try again.
    Hi!
    Confirm please if you received an email from 1xBet? We checked again your issue and an email must be in your inbox

  21. #18
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    Quote Originally Posted by Ashley Clark View Post
    Hi!
    Confirm please if you received an email from 1xBet? We checked again your issue and an email must be in your inbox
    Nope, I haven't received any emails. it's not in my spam folder either. Are you sure you are sending it to the correct address, neil at livecasinocomparer.com ?
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  22. #19
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    Quote Originally Posted by nwalker View Post
    Nope, I haven't received any emails. it's not in my spam folder either. Are you sure you are sending it to the correct address, neil at livecasinocomparer.com ?
    Hi!
    It looks really strange because we have the information that our manager has contacted you twice. Please can you give another email (or others details) to contact you

  23. #20
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    Quote Originally Posted by Ashley Clark View Post
    Hi!
    It looks really strange because we have the information that our manager has contacted you twice. Please can you give another email (or others details) to contact you
    you can try neil.walker @ brandinsight.com
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