EURO PARTNERS do you now what you do ??? GPWA WAKE UP !!!

[oyropa]

Iam confused and will be crazy !!!!

Today i have a new Chargeback about $7,540.43 ????

01.11.2011 Chargeback about $840.93 (shown at the stats at Chargeback column)
18.11.2011 Chargeback about $7,540.43(shown at the stats at Chargeback column)

but on 12.10.2011 the suddenly dissapeared money about 8000$ is still not as Chargeback displayed !!!

!!! I THINK THE LAST CHARGEBACK IS DOUBLE CALCULATED !!!



This Player had in September more than 20 000 $ Withdraws

And from 12.10.2011 - 18.11.2011 Total Chargeback more than 15 000 $

This Player makes Withdraws as follow :

04.09.2011$12,079.01
22.09.2011 $4,874.04
28.09.2011 $5,288.14

The Last Deposits from this Player was as follow :
(exclusive the deposits from 11-12.Oct)

02.10.2011$2,008.83
06.10.2011 $1,997.88
09.10.2011$2,007.23

[EP Relations]

Oyropa,

Chargebacks are decided directly by the credit card company and the banks. We do not have any involvement in these decisions. If a player approaches his/her credit card company and claims that their card was used without their permission the credit card company has the ability to initiate a chargeback. The player has the ability to deny deposits or transactions made from their credit card, thereafter the credit card will return this amount to the player's account.

I'm sorry to say that these chargebacks and their amount are out of our hands.

Robin

[Defense]

Chargeback is criminal and nothing else. These players should be banned worldwide.

Defense

[oyropa]

Oyropa,

Chargebacks are decided directly by the credit card company and the banks. We do not have any involvement in these decisions. If a player approaches his/her credit card company and claims that their card was used without their permission the credit card company has the ability to initiate a chargeback. The player has the ability to deny deposits or transactions made from their credit card, thereafter the credit card will return this amount to the player's account.

I'm sorry to say that these chargebacks and their amount are out of our hands.

Robin

But why i cant see the Chargeback about 8000 $ on 12 Oct ???
Why this is not shown in my stats ???

[oyropa]

but why i cant see the chargeback about 8000 $ on 12 oct ???
Why this is not shown in my stats ???

!!! Still the same question and still ignored by euro partners !!!

[LiveCasinoPartners]

Chargeback is criminal and nothing else. These players should be banned worldwide.

Defense

Unfortunately, there's not a standardized blacklist for players. Most brands have checks internally, and perhaps at the software level, but no chakcs are available across all of the players.

[oyropa]

But why i cant see the Chargeback about 8000 $ on 12 Oct ???
Why this is not shown in my stats ???



!!! Still the same question and still ignored by euro partners !!!