Results 1 to 6 of 6
  1. #1
    DiverF1 is offline Public Member
    Join Date
    March 2009
    Posts
    95
    Blog Entries
    1
    Thanks
    11
    Thanked 10 Times in 7 Posts

    Thumbs down Expekt dont may from March

    i have work with them 3 years but they becomes worse and worse.

    now i'm not see payments from March but only promises or information thet payments was done, but there are nothing on my account.

    there is stats:


  2. #2
    Expekt Silvia is offline Sponsor Affiliate Program
    Join Date
    May 2010
    Posts
    5
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Default

    Hi DiverF1,
    I am sorry to hear, that you are unhappy with our services. However I checked with our Affiliate Operator who did all the admin changes you requested and with our Team in Russia, which affiliate manager took care of your issue as well.
    First, on your request the minimum payout was set to 500 and again on your request changed back to 50 on 25th June 2010. Further, when we wanted to pay your then open payments out we discovered, that your bank details were incorrect. Our Russian affiliate manager got in touch with you and requested updated bank details. Details were changed from your end only end of July and we processed your payments. So far payments didn't bounce back, but I requested a double check from our Finance team. You will receive this email into your email account.
    If you have further issues, please send us an email to affiliates@expekt.com.
    I hope everything will be sorted to your full satisfaction, unfortunately I cannot follow up on this personally, as I am leaving Expekt in the beginning of next week.
    All the best
    Silvia

  3. #3
    DiverF1 is offline Public Member
    Join Date
    March 2009
    Posts
    95
    Blog Entries
    1
    Thanks
    11
    Thanked 10 Times in 7 Posts

    Default

    1. i'm not set minimum payout to €500 it was done by somebody from expekt. also 500 was exceeded after june.
    2. my bank details is correct, i didnt change them and it is same details like for previous succefull payment was done in March.
    3. good luck at new company!

  4. #4
    Expekt Silvia is offline Sponsor Affiliate Program
    Join Date
    May 2010
    Posts
    5
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Default

    Thanks a lot for your quick reply.

    I am putting you via email in touch with our affiliate operator, who will send you all tracks of changes over.

    She will solve all admin issues with you! You can expect an email from Rebecca today and observe also the communication you have with the Russian Affiliate Manager

    Thanks for your good wishes. I hope also that for you everything turns out right!

    Take care.

    Silvia

  5. #5
    Anthony's Avatar
    Anthony is offline Affiliate Services/Moderator
    Join Date
    June 2003
    Location
    In the City
    Posts
    6,762
    Blog Entries
    66
    Thanks
    1,911
    Thanked 3,091 Times in 1,655 Posts

    Default

    Thank you Silvia for timely response in the forum.
    I am here to help if you have any issues with an affiliate program.
    Become involved in GPWA to truly make the association your own:
    Apply for Private Membership | Apply for the GPWA Seal | Partner with a GPWA Sponsor | Volunteer as a Moderator


  6. #6
    DiverF1 is offline Public Member
    Join Date
    March 2009
    Posts
    95
    Blog Entries
    1
    Thanks
    11
    Thanked 10 Times in 7 Posts

    Default

    in august Expekt make 2 payments with different details so one of them was returned. Tell please when unsuccefull payment will be be send again with correct data. And whose fault i still not get earnings from March to June?

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •