Interesting Developments with CPAYS/AFF UNITED

[GFPC]

I have a concern to date. I like my AM right now, she is top notch. I feel she has been good to me but i am somewhat upset. Here's why.

A few days i asked how many PRS (Poker Room School) sign ups i had. These CPL's (Cost per leads) pay out $20USD per player.

Simply put our goal as affiliates is to send them numbers. We do not see their rake, its just traffic.. we send it and they convert the players. They have been doing this for some time well over a year.

I emailed asking how many i had becuase as usual their stats are non functional as yet. Thats ok i trust it! I had 12.

I was asked if i could promote William Hill for a posible good promotion, but it was a must i give top placement.

I informed them i could not do this because i had a previous contract with another site.. but said i could promote another way non top spot. Asked to send me details.. along with this they confirmed my rate was still $20 per CPL for PRS even after the merge with Aff United.

The next day being today i get an email... telling me they have choice but to cut my rate of CPL in 1/2 .. $10/Player instead of $20

I couldn't believe it and felt so upset!! But of course it was not my AMS fault it just so happened by chance the decision was made.

WHen asked if this was across the board.. no it was hand picked.

Has any other affiiate been penalized like this?

Should i continue being treated like this and promote or should i just give up?

Best Steve

[Engineer]

Looks like they are still up to the same sleazy tricks. I'd drop them and move on if I were you.

[LiveCasinoPartners]

Steve,
I do not think programs should try to force you to give them exposure. As an affiliate you should want to give them exposure, not be extorted.

I would certainly consider experimenting with other properties. There's plenty of programs out there that would love to have any exposure you give them.

Good luck.

[GFPC]

I do not think they were trying to force me to promote top spot for WH but it just seemed rather strange that everything was fine and confirmed my commission rates were all good one day.

Then after i inform them i cannot give top spot to them because of a previous agreement the next day BAM.

I was told my rates were going to be cut in 1/2 . Its allot of money for a program... to lose just because i cant give top spot.

Well i was told that they are only recouping 50% of that..

But that is a CPL program across the board for all affilaites...

If they are going to be hand picking rates for CPLs i think its needed to revise their terms and services to reflect that willl have diff rates for diff affilaites...

And that they can adjust it at any time.

Its all so troublesome to me.

Steve

Steve,
I do not think programs should try to force you to give them exposure. As an affiliate you should want to give them exposure, not be extorted.

I would certainly consider experimenting with other properties. There's plenty of programs out there that would love to have any exposure you give them.

Good luck.

[kkmedia1]

These guys are thieves. From personal experience and from testimonies i got from a few of their ex-affiliate managers, these guys shave, do not pay......under different fictitious stories.

[GFPC]

These guys are thieves. From personal experience and from testimonies i got from a few of their ex-affiliate managers, these guys shave, do not pay......under different fictitious stories.

Well i don't know about that. I cant comment on that as i would have no way of knowing.. But I was more concerned with the fact its a revenue source that is now cut 50%.

Out of the blue they are cutting it... not cross the board but selectively. And the fact a new affilaite off the street will now make more revenue than i have. And thats after almost 2 years of being loyal to Cpays and giving them top spot for PRS.

So a new affilaite is treated better then me, and i have stuck up for CPAYS and gave them top spot and i feel as if they are slapping me in the face but cutting me 50%.... instead of $20 now $10....

yes a new comer will get treated like gold - me and my loyality oh well i dont count...and ..

the fact not one person from there has replied to this and my concern proves it.. thy dont care about my account one bit in the grand scheme of things..

Loyality means very little I guess...

Maybe if i agree to remove all other sites that convert well they will come back and agree to keep at $20. It al started around the time i aid i could not give them top spot for William Hill.

Im still wating for them to inform me if they will put it back to $20 as my AM said she woud tak to management...

Yet no one from CPAYS or AFF UNITED will even visit their own page here.

I just feel disrespected!!

End of my rant!!

[pgaming]

Hey Steve I realize you likely do not know me much but please do yourself a favour, dump cpays! Better of cutting your losses now rather than later. This program is highly dysfunctional IMO. If they do not take your money they will end up taking your serps.

I do not partner with those supporting cpays.

greek39

[TheBoyMitchell]

Hi GFPC

I'm pretty sure that William Hill/Aff Utd Ams read these pages (look at my sig ), however the problem is that we have a dedicated team who reply to all problems across all threads on all forums.

As we have so many AM's in so many locations it was decided to stop individual Am's posting on the forums so that everything could be coordinated in the right way. If was able to help then I would but as I only look after UK affiliates who deal in Organic traffic (so no PPC or incentive sites) I can only see my portfolio.

The best way to deal with this would probably be to go back to your AM and send her the link. Hopefully that way she will be able to resolve the issue.

I realise that this doesnt help you at all, but I just wanted to explain that its probably not that you are being ignored, but that the giant wheels of industry have to grind into action before anything can be rectified (i.e - your AM wont be able to move the rate herself, but will probably have to do a revenue report on your stats, fill in a load of paperwork and send it to their manager, who will ratify it and send it to the back office for them to do or something).

I'm sorry that I cant take this on, but I hope that it kinda explains matters a little

Neil Mitchell
UK Organic Affiliate Manager
William Hill Casino/Affiliates United
neil.mitchell@williamhill.com
02078389399
MSN - TheBoyMitchell@hotmail.co.uk

[pgaming]

No offense Neil or William Hill but this is cpays! An unscrupulous bunch of liars, thieves, who coerce affiliates into doing just about anything. The only giant wheels here are those of chariots running over GFPC.

I completely disagree for this will be a continuance of the same old B.S expected from this program.

greek39

[TheBoyMitchell]

Hello fella

I know that you have a massive beef about Cpays, and I am pretty certain that whatever I say wont change that, which is a shame.

I was just trying to put some perspective on what *might* be happening now. I certainly cant comment on what other AM's are doing, like I say, we can only see our own portfolios.

Anyway, I was just responding because even if it seems to the OP that no-one at Will Hill/Aff Utd cares at the moment, I do. Was just trying to be friendly

I cant get involved with what other AMs do with their affs, but I dont think that you can tar a complete company on the actions of one AM. I hope you dont think that I am like that!

[pgaming]

I hope you dont think that I am like that!

Of course not you are trying to do a good thing here. Mine along with thousands of other affs negative opinion regarding cpays will not be changing anytime soon.

No ill intentions

greek39

[TheBoyMitchell]

Thanks man. It may seem like I am King Canute trying to hold back the sea sometimes, but there are a *lot* of great people in this industry

[Chips]

I really dont think Steve was expecting a C-[dont]pays response as much as his letting others know about yet another scumbag move by the sheisters. They cut his commissions in 1/2 after his not being able to post WillHill in the top position due to other commitments. He does have contact with an AM.

I agree with Greek, this is a bad place to be. Sorry Will Hill, y'all got in bed with one of if not the worst program out there.

Steve, go with Greek on this, get out without losing even more. Guido "the leg breaker" says "top placement or we break your knee caps"

[GamTrak]

I really dont think Steve was expecting a C-[dont]pays response as much as his letting others know about yet another scumbag move by the sheisters.

LOL @Chips! hehe That is to funny.

This is upsetting for me to see as I gave them another chance on a modified deal that we had in 2006.

Steve, please let me know how this goes as I will give them a bit more time to IMO 'make it right' or I'm going to end my relationship with those brands and just keep William Hill up only because I respect and trust Neil!

If they are in such disarray to where they won't come here in a timely manner to address an affiliate issue then they don't deserve my time, loyalty or anything for that matter.

Best of luck to you and I'd take greeks advice and get out now.

[GFPC]

Hey guys,

I thank everyone's post here. Some were very funny actually(Chips).

I didn't mean to sound harse or post any ill feelings. I just had to vent a bit about my issue here as its what these threads are for.

Part of being a member here is to share the good and bad... unfortunately recently our industry as had its issue with the bad..

I am trying to remain an optimist here as its really the best way to see things in my opinion, but i have to agree on some of the posts.....

Firstly let me say: My AM for Cpays/Affil United is great - She has been very helpful and a pleasure to deal with most times.. She is just doing her job.. So i have no ill feelings towards here. I respect and like here.

She just came to me with this and informed me it was not her decision. Not her fault.. it just so happened to become apparent during a period when i could not agree to top placement for William Hill.

Its not that i didnt want to.. I couldnt!!! I had another contract with another site period.. I am bound to my agreements...

When i said no i could not but gave an alternative option.. the next day I was told my PRS revenue would decrease from $20 per CPL to $10...

It made me angry and felt like it was becuase I said no to top placement.

Also for months before i had this New AM i had trouble with numbers in PRS.. she came on board and she helped and now the numbers are 1000x better.

I gave it front page position, and did everything she asked and of course it worked.. i got more players for this PRS CPL leads.. only to now be told its going to cut from $20 - $10.

Anyway to Boy Mitchell thanks man for your post. I understand your points mate.. i willl take this into consideration..

Same goes for Greek... thank you for your advice... Gamtrak as well..

Really i will wait and see how it turns out.. there is still time, plus other sites asking for placement so if this does not get sorted I will surely take all these posts into account..

I will update this thread of course.. guys!!! Thank you....

Steve

[LiveCasinoPartners]

So a new affilaite is treated better then me, and i have stuck up for CPAYS and gave them top spot and i feel as if they are slapping me in the face but cutting me 50%.... instead of $20 now $10....

yes a new comer will get treated like gold - me and my loyality oh well i dont count...and ..

That my friend is a hard pill to swallow. Your gut feeling is your brain telling you what to do. You have those feelings for a reason. It's pretty clear what you have to do.

Not to back peddle, but isn't a lead is a lead? It's not like the position of the banner will make a lead less valuable than a lead lower of a page. I player is a player. Now, the amount of leads you get in relation to the banner position is another matter. The point of the matter is, that you are giving them quality leads. So, why change the price? i say, go with your feelings..

I'm sounding like Dr. Phil now. lol

[Chips]

Yep, C-pays just like europartners is notorious for offering great deals to affiliates to get on to a site then after a short time the commissions drop and the next thing, you see a post about getting paid.

[GFPC]

I'm sounding like Dr. Phil now. lol

Ha ha yeah you are!

That is ok because your opinion and advice weigh heavy for me. I certainly value your input tremendously....

You have always been very helpful - Thanks!!

Steve

[GFPC]

Yeah so UPDATE - May 10th - 2009

Got an email: As of May 1st my rates have been cut 50 percent!!! Nothing to be done and i have to just eat it......

All I can say!! be careful new affiliates!!

Cpays does it again accept under the name Affiliates United ( How is this being United?)

Your commissions can be cut anytime!!

Unreal!

Steve

[Chips]

Not surprised in the least, what is really funny is the email I got before the move, and how "Oh, things are different now". Kiss my grits.

Does this look familiar?


Steve, have you notified AGD on this? It needs to be added to the "rouges list of accomplishments".