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  1. GCG
    GCG is offline Public Member
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    Intertops not paying before requested ID documents sent

    I have an inssue getting paid by intertops as funds will be transferred to my players account which is locked because they must have ID documents in order to pay affiliate commissions ?

    Is this common practice ?

    I really do not prefer the casino/sportsbook to have this kind of info because I do not want promo material sent to my home address.
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  2. cass is offline Private Member
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    To be honest I think this practice is ridiculous and as far as my knowledge goes very few online casinos enforce it. Why not inform the affiliate about it the day they sign up! Instead they wait until you've generated commission then the fun and games start. We won't promote an outfit that requests personal information before commissions due you would be paid out. Going forward if an affiliate program/s asks us to sign up with them this is one of the first questions we'll ask.

    Internet casinos
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  3. Intertops is offline Sponsor Affiliate Program
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    Hi All,

    At Intertops, Affiliates do not need to provide any documents to receive their commission!

    Intertops has introduced the process of paying affiliates via the player account to ensure fast payouts for affiliates by reducing the administrative overhead (only one payment department, not two). This process works very well for all our affiliates.

    Should there be problems setting up the payment – the payment department may only request documents upon first withdrawal – please contact affiliate@intertops.eu and we will sort them out.

    Thanks!
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  4. GCG
    GCG is offline Public Member
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    I got this reply :

    Please send the following document for us to assist with the update.

    * Valid Driver's License / Passport

    * Recent Utility Bill / Credit Card statement

    You may scan the documents and send as an e-mail attachment to: bet@intertops.com


    Sincerely,

    Michelle
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  5. Intertops is offline Sponsor Affiliate Program
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    Hi GCG,

    I did not receive an e-mail from you. Could you please send to affiliate@intertops.eu.
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  6. GCG
    GCG is offline Public Member
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    email sent.

    please transfer the earnings to my player account so I can cashout through Neteller.


    thanks
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  7. GCG
    GCG is offline Public Member
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    Got a reply that the commissions have been transferred to the player account BUT that is still blocked.

    You still asking for the documents ?

    • We are unable to process your request, as we require specific documents from you. Please click here for more information.
    • Valid Picture ID (such as Driver’s Licence or Passport)
    • Recent Utility Bill (dated within the last 6 months – verifying your address)
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  8. Intertops is offline Sponsor Affiliate Program
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    Hi there,

    Your account is NOT blocked. No documents are required from you. Please go ahead and request your payment using your favorite payment method listed here:
    http://www.intertops.eu/cms/en/payments_payout.htm

    Please let me know, if you need anything else.
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  9. GCG
    GCG is offline Public Member
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    Before you posted it was locked now it is not anymore, thanks for the assistance.

    cashed out now, problem solved.
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