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News from King Billy Casino has been largely about its awards in 2020. The new generation, state-of-the-art casino has continued from where it stopped in 2019, by adding to its trophy case the coveted Best Casino 2019 in the AskGamblers Awards. However, this time news is not about an award, but about support.

King Billy Casino has launched German Live Chat Support 24/7 on Live Chat and email for its German players (or Citizens as is the internal lingo of the casino). We reached out to Volodymyr Harkusha, King Billy Casino CEO (and First Lord of the Kingdom as per protocol above) for a few words. So… sprechen sie Deutsch Herr Harkusha?

“Yes, we do” smiles Volodymyr “and in fact we could have launched German Live Chat Support earlier, with the amount of traffic his Majesty is getting from Germany. But, as you know, both God and the devil are in the details of everything. Therefore, we had to take some time in order to come up with a first class German Support Team.”

So, is his Majesty satisfied? And are we to expect support in more languages for King Billy Casino players? “His Majesty is very pleased!” states Harkusha. “And most important, so are our German Citizens who have been giving us a thumbs up rating in more than 95% of cases.

As for your second question, we are taking one language at a time. We are now supporting our players in English, Russian and German. As a matter of fact, we are definitely planning to expand and add a few more languages by the end of the 2020. We will let you know!”

Danke schön, your Majesty, we will be waiting.

King Billy Casino is a multi-awarded new generation online casino, available in 6 languages (English, Finnish, German, Japanese, Norwegian and Russian). King Billy has built on creating a superb user experience focusing on the myth of King Billy and his Kingdom and treats all players with the specialness they deserve.