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  1. #1
    techwoman's Avatar
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    Default Lucky Jar assistance needed

    I signed up for Lucky Jar program, when trying to email affiliates@wagerjunction.com to inform you of my username, they get bounced back to me with the error message below:
    affiliates@wagerjunction.com
    SMTP error from remote mail server after MAIL FROM:<techwoman@xxxxx.com> SIZE=3469:
    host mail.mailnetc.com [193.130.144.25]: 550 5.7.1 <techwoman@xxxxx.com>... Rejected - TRUSTmanager

    (left off the domain as xxxx for privacy)


    Then I tried to send you a message from your website but the form mail failed too, got a long error message when submitted.

    Please advise on how I can contact you to advise of my details. Last email to me said "final Call"
    Techwoman

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    Vrindavan (9 October 2012)

  3. #2
    FictionNet is offline Private Member
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    Default

    See if this one bounces back sara@luckyjar.com

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    techwoman (7 October 2012)

  5. #3
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    Default

    Quote Originally Posted by FictionNet View Post
    See if this one bounces back sara@luckyjar.com
    The email I got from wager junction stated to email them. I will try the Lucky Jar email, not sure if they will be able to help me.
    Techwoman

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  6. #4
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    Default

    That email also bounced. same error message.
    Techwoman

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    FictionNet (8 October 2012)

  8. #5
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    Well then, if we can't email them we should have the deadline extended also.

    I had a question also....

    Rick
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  9. #6
    techwoman's Avatar
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    Does wager junction ever come to their forum?? I hope they see this.
    Techwoman

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  10. #7
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    Default

    Hi TechWoman

    we checked our forms and emails and they both worked fine from our side, we also receive emails in our inbox as normal. But we also had a similar problem with an affiliate (member of this forum as well) recently, we did not receive the emails and I had to use Gmail as an alternative, so I'm not questioning your problem, I have been speaking with IT to check why this is happening.

    We use an external service for spam filtering, and for now I can assume it stopped there. Until this is sorted please email me at "stelioswj [@] gmail [dot] com"

    Regarding the form, which browser were you using? I personally did tests with the latest versions of IE, Firefox and Chrome and it worked well.

    Best regards
    Stelios

  11. #8
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    Hi Stelios, thank you for responding.
    I use a mac and at the time the form failed, I was using the latest safari.
    Im going to forward my email to you at your gmail address
    Thanks!!!
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  12. #9
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    I sent the email to your gmail, I also copied the entire error message that came in my bounced email so that it may help your IT team.
    Techwoman

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  13. #10
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    Meri
    If you need me to forward any emails on your behalf - feel free to send them to me as I don't seem to have a problem with emails to them bouncing and I last emailed them yesterday and got a response.

  14. #11
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    Quote Originally Posted by topboss View Post
    Meri
    If you need me to forward any emails on your behalf - feel free to send them to me as I don't seem to have a problem with emails to them bouncing and I last emailed them yesterday and got a response.
    Thanks!!
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