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  1. Nodepositworld's Avatar
    Nodepositworld is offline Private Member
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    Man I hate Europartners set up

    Had a quick look today at the affiliate program and here are my thoughts.

    Logs me out every 2 minutes when trying to get links - BAD

    Finding a single link is almost impossible - BAD

    The email given to me to contact my affiliate manager is Anna Libman xxxx@xxxxxx.com - BAD ( what are all the xxx's for? )

    Clicking "generic tracker' brings me to a blank page - BAD

    Trying to get a text link is like pulling teeth - BAD

    Over all - BAD
    Until we meet again.
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  2. FictionNet is offline Private Member
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    Thanks - sounds like alot of problems there! I'm often amazed at how diffifcult it can be to find a simple text link in an aff prog.
    Casino Beacon - UK Online Casino Reviews by CasinoBeacon.co.uk
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  3. EP Relations's Avatar
    EP Relations is offline Sponsor Affiliate Program
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    Hey pumacat,

    I will try to address your issues 1 by 1.


    "Logs me out every 2 minutes when trying to get links"
    "Finding a single link is almost impossible"
    This usually happens when trying to take something from the Marketing Tools, that is not available (a specific size or language). If you need a specific marketing tool that is not available or you are having difficulty retrieving it, I recommend contacting your affiliate manager for assistance and he/she will provide you with whatever you need.


    "The email given to me to contact my affiliate manager is Anna Libman xxxx@xxxxxx.com ( what are all the xxx's for? )"
    Thanks for notifying me about this and I have now fixed this and your Affiliate Manager's details are available for you when you log in to your account.

    "Clicking "generic tracker' brings me to a blank page"
    We are aware of this issue and are working on fixing it and recommend using the"text link"option instead.If you are having trouble getting text links please speak with your affiliate manager and he/she will be more then happy to help.

    We are working on making the process easier for everyone.

    Best,
    Robin

    Robin Becker
    Public Relations Coordinator
    Euro Partners
    www.europartners.com
    robecker@europartners.com
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  4. nico84's Avatar
    nico84 is offline Public Member
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    Hello Robin, how are you?

    I just want to know if we are gonna have the old stats back.

    Also I wanna a know why donīt you let us see the players details? Why are we restricted to see only the earnings and not how did we get that earnings? It could be better for us affiliates and Europartners!

    Regards!
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  5. Nodepositworld's Avatar
    Nodepositworld is offline Private Member
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    Sure thing, I will email xxxx@xxxxxx.com first thing tomorrow
    Until we meet again.
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  6. arkyt is offline Public Member
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    Quote Originally Posted by nico84 View Post
    Also I wanna a know why donīt you let us see the players details? Why are we restricted to see only the earnings and not how did we get that earnings? It could be better for us affiliates and Europartners!
    Affiliates have been demanding more for a long time now, yet nothing has changed.

    IMO the system has been intentionally designed to be vague and confusing.
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  8. universal4's Avatar
    universal4 is offline Security/Membership Team
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    Yep, and I was privately called a number of less than desirable names when I predicted that we would still be having these same complaints and discussions a year later and well.... we are......

    Rick
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    If an affiliate program is not small affiliate friendly (especially small US Affiliate), then they are NOT Affiliate Friendly!
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  9. Nodepositworld's Avatar
    Nodepositworld is offline Private Member
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    Yep, and I was privately called a number of less than desirable names when I predicted that we would still be having these same complaints and discussions a year later and well.... we are......
    Ohhh what names Rick? Do they sound like mucker or puck itch?
    Until we meet again.
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  10. EP Relations's Avatar
    EP Relations is offline Sponsor Affiliate Program
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    Hi arkyt,

    I'm sorry you find the system vague and confusing, this is not intentional in any way.

    We set reporting in a specific way for when new Affiliates sign up so they can start working immediately, such as Top Level Revenue, how many new sign up, etc. If more information is needed Affiliates can speak with their affiliate managers and they can decide what other reporting information is needed.

    If there is anything that you need help with you can either write to me or speak with your Affiliate manager.

    Best,
    Robin

    Robin Becker
    Public Relations Coordinator
    Euro Partners
    www.europartners.com
    robecker@europartners.com
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  11. EP Relations's Avatar
    EP Relations is offline Sponsor Affiliate Program
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    Hi Universal,

    I am really sorry to hear you had this experience. When did this happen. Can you PM me with some more details.

    Robin

    Robin Becker
    Public Relations Coordinator
    Euro Partners
    www.europartners.com
    robecker@europartners.com
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