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  1. #1
    brean78's Avatar
    brean78 is offline Private Member
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    Default Netrefer Software Upgrade rollout, what do you think?

    Seems to be the season for software updates/upgrades - first GPWA and now Netrefer. I logged into a few of my accounts today and have seen some partners have upgraded to the new software.

    Personally, I can't see what is that new, just a different layout of the dashboard with new graph (very incomeaccess) and everything looks bigger.

    One noticable downside is that accessing media seems to have been made more annoying. Now there are empty pages, so you end up going through pages and pages to get to the banners. I am assuming this will be fixed.

    What do you think, anyone noticed any good/bad points so far?

  2. #2
    NetRefer is offline New Member
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    Default Re: New Affiliate Interface Upgrade

    Dear Brean78,

    Thank you for comments regarding our new interface. There have been a lot of changes under the hood besides the obvious cosmetic ones that you can see. We have rewritten the entire framework so that we can support more advanced features in the future.

    Your comment regarding the media section will be taken up by our Client Services Team and I have already notified them of your concern. Should you wish to provide any further input regarding the interface, please feel free to email them on support@netrefer.com

    We appreciate all and any input whether positive or negative as we always strive to make NetRefer functionality and usability the best it possibly can be for Affiliates. We are also exhibiting at LAC in London on stand 36 and we would be happy to meet with you if you are attending to discuss your comments. This invitation also goes out to all other affiliates who will be there.

    Please note further replies to this post will be done by the Client Services Team..

    On behalf of the NetRefer Client Services Team
    Raphael Arnold
    NetRefer Founder / Group CEO

  3. #3
    brean78's Avatar
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    Default

    Hi Raphael

    Thank you for taking the time to respond. Although my post may have sounded a little flippant, I am all for upgrades - as long as they enhance the software that already exists.

    Just as with facebook's recent upgrade or profiles, not everyone is going to be happy, especially when they are familiar with the previous incumbant.

    A couple of things that are worth mentioning here. You missed a good opportunity to do some PR on this? If there is some then please forgive me, but I have not seen a thing. The first I learned of it was this morning upon logging into one of my affiliate accounts.

    I also think in your response to this post you may have taken the opportunity to elaborate on some of the new features. There is still time, go on you know you want to....

  4. #4
    RBS's Avatar
    RBS
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    I just think it should work for internet explorer 8 also !

    Had to use firefox or chrome to be able to login, lol.

  5. #5
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    Default

    I have to say they are wanting to have a new look to match the new year, so lets have them time to figure out how they can fix our little concerns soon. Thumbs up for Netrefer and GPWA's new look!

  6. #6
    Simmo! is offline Public Member
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    I can't login with IE - it says its incompatible and I need to install Chrome Frame. I did that, then, just like in Chrome itself, all my fonts went italic on any webpage I view so I uninstalled.

    I'll have to wait until it becomes IE compatible before i can use it. Any idea when that will be?


    Cheers

    Simmo!

  7. #7
    Simmo! is offline Public Member
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    Hmm I can't edit posts in this new GPWA format. So...

    By the way, has anyone read the T&C's you have to accept when installing Google Chrome Frame? Among other things that are a little ambiguous, they reserve the right to block content and services they deem inappropropraite:

    7.3 Google reserves the right (but shall have no obligation) to pre-screen, review, flag, filter, modify, refuse or remove any or all Content from any Service. For some of the Services, Google may provide tools to filter out explicit sexual content. These tools include the SafeSearch preference settings (see http://www.google.com/help/customize.html#safe). In addition, there are commercially available services and software to limit access to material that you may find objectionable.
    Slight deviation: Is it just me, or are any other webmasters here starting to get a little uneasy about just how much information Google is collecting on you through it's products? Or how it is changing search to try and get as much traffic through its own products before it lets it filter out to webmasters. I'm undecided but everything I have read recently gives me a slight feeling of uneasiness about Google's intentions right now especially in light of the economic climate and the increasing pressures of delivering results to investors.

  8. #8
    Simmo! is offline Public Member
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    LOL - Quoting doesn't seem to work in vB4 either

  9. #9
    brean78's Avatar
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    oh whoa is you Simmo, I have a sneaking suspicion all updates were managed by a team of techies who only use firefox as it is working fine on here.

    Have not tried IE yet, I generally avoid it these days.

    Where has Netrefer gone, would be nice to find out why it isn't working in the most popular global browser.

  10. #10
    NRLD is offline Non-sponsor Affiliate Program
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    Default NR New Affiliate Interface

    Hi All,

    The new affiliate interface is compatible with Mozilla Firefox, Google Chrome, Apple Safari, Opera and Internet Explorer 7 and 8 that have the Google Chrome Frame installed. Affiliates using IE that do not have the Google Chrome Frame yet will be prompted to download it from http://code.google.com/chrome/chromeframe/. The download is free and fast.

    2 years ago, when planning the redevelopment of the affiliate interface we had to take a difficult decision on which browsers to support, whether to stick to the technologies available back then or else look ahead and use the latest upcoming technologies which would further enable us to make changes more quickly and efficiently and allow us to maintain and stabilize the system more effectively.

    To enhance the user experience the interface was developed using the latest technologies such as HTML 5 canvases, CSS based HTML design and jQuery client side scripting to name but a few, which IE 8 or lower do not yet properly support. The good news is that the upcoming IE9 (which Microsoft will be releasing shortly) supports these new technologies without the requirement of the Google Chrome Frame.

    @Simmo! – You specifically said that you are having problems with fonts becoming italic on Web pages even when using the Chrome Frame – does the NR Affiliate Interface appear in italics also? I’ve had a few of our technical team try to replicate the issue but to no avail. Can I suggest using another browser until IE9 is officially released?

    Kind Regards,
    Louisa Dyer

    Director of Client Services
    NetRefer

  11. #11
    Simmo! is offline Public Member
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    Hi Loisa

    I think italic is probably the wrong word. When I use Chrome, every webpage I visit has text that I find difficult to read. Its not too bad in small doses but reading articles is hard. Below are the two examples...the thinner looking one is Chrome, the other IE.

    Name:  ScreenHunter_01 Jan. 19 16.33.jpg
Views: 2
Size:  26.8 KB
    Name:  ScreenHunter_02 Jan. 19 16.33.jpg
Views: 2
Size:  28.9 KB

    It's not a Netrefer issue, it's a Chrome issue I think. Or a "my eyes" issue LOL.

    Now Statsremote can access the new Netrefer I can get my stats anyway so I'll wait for IE9.

    Cheers

    Simmo!

  12. #12
    Simmo! is offline Public Member
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    Wtf?!? Those aren't the images I uploaded ?!?! LOL

  13. #13
    brean78's Avatar
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    Ha, what were they? Pictures from your summer holiday to the RLD in Amsterdam

    You certainly whipped them down quick enough.

  14. #14
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    just for NetRefer,

    the new software have an bug -- i informed already yesterday some affiliate programs and they already resolved this one with NetRefer.

    === the bug ===

    „Reports“ > „General Stats“ > „Monthly Figures“

    Choose: from „Dec 2010“ to „Dec 2010“ you will miss: Views, Clicks, etc. stats ... only revenue will be shown..

    When you choose from „Dec 2010“ to „Jan 2011“ you will see your whole statistics from December 2010 BUT including Jan 2011 Revenue.

  15. #15
    NRLD is offline Non-sponsor Affiliate Program
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    Default Hot Fix

    Hi Again All,

    Thanks for sending me this feedback.

    We are working on a number of small issues and will be rolling out a hot fix tomorrow to resolve this on all clients systems.

    I'll update you tomorrow once that's been done.

    Thanks!

    Louisa Dyer
    Director of Client Services
    NetRefer

  16. #16
    nlaffiliate is offline New Member
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    Pfff, i don't like it tbh but well..

    I can't find the daily deposit values aswell (usually it was at daily figures). Where can i find it now?

  17. #17
    graham's Avatar
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    Default

    I also don't really notice any new features, if anything it seems even slower than the previous version There are a bunch of boxes where the text no longer fits the size of the box (ie. is too small or the field height is too big) and I seem to have to do more scrolling than before.

  18. #18
    NRLD is offline Non-sponsor Affiliate Program
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<w:LsdException Locked="false" Priority="63" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Shading 1 Accent 5"/> <w:LsdException Locked="false" Priority="64" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Shading 2 Accent 5"/> <w:LsdException Locked="false" Priority="65" SemiHidden="false" UnhideWhenUsed="false" Name="Medium List 1 Accent 5"/> <w:LsdException Locked="false" Priority="66" SemiHidden="false" UnhideWhenUsed="false" Name="Medium List 2 Accent 5"/> <w:LsdException Locked="false" Priority="67" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 1 Accent 5"/> <w:LsdException Locked="false" Priority="68" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 2 Accent 5"/> <w:LsdException Locked="false" Priority="69" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 3 Accent 5"/> <w:LsdException Locked="false" Priority="70" SemiHidden="false" UnhideWhenUsed="false" Name="Dark List Accent 5"/> <w:LsdException Locked="false" Priority="71" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful Shading Accent 5"/> <w:LsdException Locked="false" Priority="72" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful List Accent 5"/> <w:LsdException Locked="false" Priority="73" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful Grid Accent 5"/> <w:LsdException Locked="false" Priority="60" SemiHidden="false" UnhideWhenUsed="false" Name="Light Shading Accent 6"/> <w:LsdException Locked="false" Priority="61" SemiHidden="false" UnhideWhenUsed="false" Name="Light List Accent 6"/> <w:LsdException Locked="false" Priority="62" SemiHidden="false" UnhideWhenUsed="false" Name="Light Grid Accent 6"/> <w:LsdException Locked="false" Priority="63" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Shading 1 Accent 6"/> <w:LsdException Locked="false" Priority="64" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Shading 2 Accent 6"/> <w:LsdException Locked="false" Priority="65" SemiHidden="false" UnhideWhenUsed="false" Name="Medium List 1 Accent 6"/> <w:LsdException Locked="false" Priority="66" SemiHidden="false" UnhideWhenUsed="false" Name="Medium List 2 Accent 6"/> <w:LsdException Locked="false" Priority="67" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 1 Accent 6"/> <w:LsdException Locked="false" Priority="68" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 2 Accent 6"/> <w:LsdException Locked="false" Priority="69" SemiHidden="false" UnhideWhenUsed="false" Name="Medium Grid 3 Accent 6"/> <w:LsdException Locked="false" Priority="70" SemiHidden="false" UnhideWhenUsed="false" Name="Dark List Accent 6"/> <w:LsdException Locked="false" Priority="71" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful Shading Accent 6"/> <w:LsdException Locked="false" Priority="72" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful List Accent 6"/> <w:LsdException Locked="false" Priority="73" SemiHidden="false" UnhideWhenUsed="false" Name="Colorful Grid Accent 6"/> <w:LsdException Locked="false" Priority="19" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="Subtle Emphasis"/> <w:LsdException Locked="false" Priority="21" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="Intense Emphasis"/> <w:LsdException Locked="false" Priority="31" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="Subtle Reference"/> <w:LsdException Locked="false" Priority="32" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="Intense Reference"/> <w:LsdException Locked="false" Priority="33" SemiHidden="false" UnhideWhenUsed="false" QFormat="true" Name="Book Title"/> <w:LsdException Locked="false" Priority="37" Name="Bibliography"/> <w:LsdException Locked="false" Priority="39" QFormat="true" Name="TOC Heading"/> </w:LatentStyles> </xml><![endif]--><!--[if gte mso 10]> <style> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-fontinor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-fontinor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-fontinor-latin;} </style> <![endif]--> In terms of features, the aim of this release was more to bring the technology used in the design of the interface up to date, so that we can make future improvements and developments more quickly and efficiently.

    The new features are as follows:

    Homepage improvements
    Customer country report - found under Reports > General Stats > Country Figures
    Monthly Figures Report – Reports > General Stats > Monthly Figures
    Pinbox in Media Gallery – allows you to select numerous media to be ‘bookmarked’ for future use

    Deposit values can be found in Reports > Marketing Source Reports > Marketing Source Daily Figures.

    Please let us know if you encounter any additional issues I’m happy to help or come and see us at LAC stand 36!

    Kind Regards

    Louisa Dyer
    Director of Client Services
    NetRefer

  19. #19
    nlaffiliate is offline New Member
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    Customer reports doesn't work. If you want to check customer reports, then choose advanced> then 'filter with the following activity dates', then for example 19-20 january. You always get the error message:

    Oops! We’re sorry...
    System Maintenance Error



    We apologise for the inconvenience but the system is currently being updated. This may take a few minutes, please feel free to make yourself a warm cup of coffee.

  20. #20
    NRLD is offline Non-sponsor Affiliate Program
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    Thanks for the feedback, I've passed on the issues to our Technical Support team and they'll be prioritising any report/statistic related problems this morning.

    Kind Regards

    Louisa Dyer
    Director of Client Services
    NetRefer

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