Next Bug : Where is the TLR column ???

[oyropa]

Hello ,

anybody else missing the TLR column ???

[radicaldomains]

What is TLR?

[oyropa]

Top Level Revenue

[Moonlight Cat]

I missing it too.

[EP Relations]

Hello all,

We are experiencing technical issues with the stats systems, due to a software update at Playtech. We are hoping to have this issue fixed within the next day or two and are very sorry for any inconvenience this may cause you. Please note that no data will be lost in this process and everything will be updated accordingly.

We will update you if there are any changes.

Thanks for your patience.

Best,
Robin

[casinogamespro]

Robin,

My account balance is missing, it looks like a tech issue. Now, in order to see the revenue generated I am forced to use the Traffic Stats. Please try to fix it.

CGP

[EP Relations]

Hi CGP,

As I mentioned earlier today we are having some technical issues with the stats system, this is probably why you have some columns missing from your report. We are working as quickly as we can to fix this issue. No data will be lost so there is no need to worry and I am sure this will all be sorted out very soon.

Robin

[casinogamespro]

Hi Robin,

It looks that after the update our revenue for October disappeared. I see traffic stats, but the revenue is missing.

Please try to fix this serious issue asap!

CGP

[Nouillecuite]

Thx to do your best Robin. I hope it wont be as when chatroulette was down and they were down for so long, and nothing was done for customers eventually !

[EP Relations]

Hi,

The update has been complete and all technical issues should be resolved now. All columns are showing as they should and reports can now be completed. The only open issue is the side games display which will be fixed by Monday.

If any of you are experiencing any problems please report them to me so I can look into the issue.

CGP, we have checked your account and your TLR column should be restored now. Please check this and get back to me.

Best,
Robin