to make it short: You have no chance.
This casino group created their small East Europe empire with criminal methods.
They used pirated games!
For me this is a no-go.
It's a proven fact.
And as a logic result they terminated with this fair playing competitors in the market because the survive ratio is very low in this industry for programs.
This is one main reason why I am so upset about Poshfriends.
So you - as a player - are dealing with criminals.
Regardless if you made a mistake or not, the past shows, that they do anything to refuse some cashouts.
And some of their attempts are so weird, that one must laugh if it would not be so sad.
Players were e.g. forced to make a selfie with their passport next to their face.
Are the Russian people idiots or what?!
No, they are not.
On the contrary.
Poshfriends changed the withdrawal maximum of their casinos as they like to refuse cashouts in individual cases.
Again: Every cent in their wallet in the first years was earned with criminal activities (pirated games)!
If you play for 100 bucks, then you have no problem.
No problem with this 2-guy company, located in a living room.
But some winning players will get trouble.