Player withdrawal methods

kessler619 · #1 (**permalink**) 12th-June-2007, 12:55 PM

I have been having withdrawl issues with a casino for some time now. For nearly 3 weeks, my withdrawl of $1675 (my cashout after their fee's) is lost, found, lost, found and so on.
I have played there for over a year, and never any issues with my $200, 300 or 400 withdrawls...until the last month.
I have been told over and over that it was wired, and my bank shows nothing, not even attempted. Then it appears back at the casino, supposidly re-sent, and the same thing. I got a bit bucky with them, and the casino 'threatened' to take the "hundreds of dollors they have already spent trying to send it to me" out of my winnings. They insist it is my bank, but they have all the correct information as I have emailed them a copy several times which was directly from the bank.
What can I possibly do? I hope someone can help.

lexxvlad · #2 (**permalink**) 13th-December-2007, 08:04 PM

Try any other ways: MoneyBrookers, Netteler, Check.

thepokerkeep · #3 (**permalink**) 13th-December-2007, 08:10 PM

Get in touch with the affiliate you signed up through. Ask them for some help.

lexxvlad · #4 (**permalink**) 13th-December-2007, 08:27 PM

Quote:

Originally Posted by thepokerkeep

Get in touch with the affiliate you signed up through. Ask them for some help.

Casino support can not help him, so what can do affiliate in this case? Only pray for him....

bb1web · #5 (**permalink**) 14th-December-2007, 03:46 AM

Helps to name the casino .... or did i miss that?

Schankwart · #6 (**permalink**) 14th-December-2007, 11:10 AM

Please name and shame, kessler!

thepokerkeep · #7 (**permalink**) 14th-December-2007, 12:20 PM

Quote:

Originally Posted by lexxvlad

Casino support can not help him, so what can do affiliate in this case? Only pray for him....

WTF is with the attitude?
For your information, an affiliate often has better contacts and relationships with the casinos. They can often get results for a player when traditional avenues don't work.

Ricbyrne · #8 (**permalink**) 14th-December-2007, 01:27 PM

I wouldn’t affiliate with any sites that would not work with me on a player issue! There are times that support can't or wont resolve the Players Issue. Intervention, by the Affiliate, will oftentimes resolve the issue quickly.

ioc · #9 (**permalink**) 20th-January-2008, 09:15 AM

The issue probably is due to USD withdrawal. For your information, all USD wire are through US bank as intermediary. Casino source funds would be returned by some US banks. The best way is that you register a Moneybookers (or Neteller or Ecocard) account to receive the casino withdrawal. Then you withdraw from e-wallet to your bank. It is guaranteed to access to your money.

slotplayer · #10 (**permalink**) 1st-February-2008, 04:13 AM

Quote:

Originally Posted by ioc

The best way is that you register a Moneybookers (or Neteller or Ecocard) account to receive the casino withdrawal. Then you withdraw from e-wallet to your bank. It is guaranteed to access to your money.

eWallets are the best solution. Whenever I mention deposit methods I always instruct players to review withdrawal options as well. Although it takes a few days to get one verified, in the long run it is well worth it, especially for frequent players.