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  1. #1
    ntsv is offline New Member
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    Exclamation problems with 1xbet account ----- HELP ME PLS

    Hi!

    I opened my account some weeks ago. I did some deposits and after a big winning selection I decided to have my first withdraw.
    The administration of 1xbet asked me a lot of documents in addition to my Passport (skrill's screen-shots, selfie, etc.). At the end of these strenous operations I had my first withdraw.

    I used the rest of my winning selection to make other bets. After these bets, I decided to do another small withdraw.

    At this point my problems started. After the first documentation sent, I supposed, as every website, I can have other withdraw freely. In 1xbet this is not possible without sending dozens of photos again.

    After two weeks of mail excange, 1x decided to block my account and to ask me to send other documents to Russia (from Austria) by mail.

    Someone can help me? I have not comitted any dishonest act and I ask only to have my money back. I spent horrible Christmas holidays for this bad situation.

    Thanks to all!

  2. #2
    ntsv is offline New Member
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    Default

    Nobody can help me, pls?


    Quote Originally Posted by ntsv View Post
    Hi!

    I opened my account some weeks ago. I did some deposits and after a big winning selection I decided to have my first withdraw.
    The administration of 1xbet asked me a lot of documents in addition to my Passport (skrill's screen-shots, selfie, etc.). At the end of these strenous operations I had my first withdraw.

    I used the rest of my winning selection to make other bets. After these bets, I decided to do another small withdraw.

    At this point my problems started. After the first documentation sent, I supposed, as every website, I can have other withdraw freely. In 1xbet this is not possible without sending dozens of photos again.

    After two weeks of mail excange, 1x decided to block my account and to ask me to send other documents to Russia (from Austria) by mail.

    Someone can help me? I have not comitted any dishonest act and I ask only to have my money back. I spent horrible Christmas holidays for this bad situation.

    Thanks to all!

  3. #3
    Anthony's Avatar
    Anthony is offline Forum Administrator
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    I will contact 1xBet, also I am sending you a private message.
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