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  1. #1
    GCG
    GCG is offline Public Member
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    Default Romepartners removed earnings from my stats

    I checked today and noticed earnings for Rome are removed I can also not select banners etc.

    WTF
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  2. #2
    noahromecasino is offline Former AM
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    Default From Noah - Rome partners

    Hello GCG,

    If you can email me your affiliate ID details to noah @ romepartners.com I can check on this issue you are reporting.

    Kind Regards,

    Noah
    Rome Partners

  3. #3
    noahromecasino is offline Former AM
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    Hi GCG,

    The problem was simply that your contract expired. It has now been updated and no funds were lost. I will send you instructions on how to prevent this from happening again.

    Kind Regards,

    Noah

  4. #4
    GCG
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    stats for Rome are only available for this month but NOT for the previous months so my question remains basically the same.
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  5. #5
    GCG
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    no response received from Romepartners why previous months in the stats for Rome are not there.
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  6. #6
    noahromecasino is offline Former AM
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    Hi GCG,

    We are checking now on your last month's stats, please give us a bit more time and we'll work it out.

    Kind Regards,

    Noah

  7. #7
    GCG
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    Default

    please also check the payment as until today I received :

    <TABLE style="WIDTH: 339px; BORDER-COLLAPSE: collapse" id=table1 border=0 cellSpacing=0 cellPadding=0 x:str><COLGROUP><COL style="WIDTH: 48pt" span=3 width=64></COLGROUP><TBODY><TR style="HEIGHT: 12.75pt" height=17><TD style="BORDER-BOTTOM: medium none; BORDER-LEFT: medium none; FONT-STYLE: normal; PADDING-LEFT: 1px; WIDTH: 160px; PADDING-RIGHT: 1px; FONT-FAMILY: Arial; WHITE-SPACE: nowrap; HEIGHT: 12.75pt; COLOR: windowtext; FONT-SIZE: 10pt; VERTICAL-ALIGN: bottom; BORDER-TOP: medium none; FONT-WEIGHT: 400; BORDER-RIGHT: medium none; TEXT-DECORATION: none; PADDING-TOP: 1px" height=17>18-07-2011 / 09:01</TD><TD style="BORDER-BOTTOM: medium none; BORDER-LEFT: medium none; FONT-STYLE: normal; PADDING-LEFT: 1px; WIDTH: 55px; PADDING-RIGHT: 1px; FONT-FAMILY: Arial; WHITE-SPACE: nowrap; COLOR: windowtext; FONT-SIZE: 10pt; VERTICAL-ALIGN: bottom; BORDER-TOP: medium none; FONT-WEIGHT: 400; BORDER-RIGHT: medium none; TEXT-DECORATION: none; PADDING-TOP: 1px">Accepted</TD><TD style="BORDER-BOTTOM: medium none; BORDER-LEFT: medium none; FONT-STYLE: normal; PADDING-LEFT: 1px; WIDTH: 118px; PADDING-RIGHT: 1px; FONT-FAMILY: Arial; WHITE-SPACE: nowrap; COLOR: windowtext; FONT-SIZE: 10pt; VERTICAL-ALIGN: bottom; BORDER-TOP: medium none; FONT-WEIGHT: 400; BORDER-RIGHT: medium none; TEXT-DECORATION: none; PADDING-TOP: 1px" align=right x:num>EUR 250.22</TD></TR><TR style="HEIGHT: 12.75pt" height=17><TD style="BORDER-BOTTOM: medium none; BORDER-LEFT: medium none; FONT-STYLE: normal; PADDING-LEFT: 1px; PADDING-RIGHT: 1px; FONT-FAMILY: Arial; WHITE-SPACE: nowrap; HEIGHT: 12.75pt; COLOR: windowtext; FONT-SIZE: 10pt; VERTICAL-ALIGN: bottom; BORDER-TOP: medium none; FONT-WEIGHT: 400; BORDER-RIGHT: medium none; TEXT-DECORATION: none; PADDING-TOP: 1px" height=17 width=160>22-05-2011 / 07:08</TD><TD style="BORDER-BOTTOM: medium none; BORDER-LEFT: medium none; FONT-STYLE: normal; PADDING-LEFT: 1px; PADDING-RIGHT: 1px; FONT-FAMILY: Arial; WHITE-SPACE: nowrap; COLOR: windowtext; FONT-SIZE: 10pt; VERTICAL-ALIGN: bottom; BORDER-TOP: medium none; FONT-WEIGHT: 400; BORDER-RIGHT: medium none; TEXT-DECORATION: none; PADDING-TOP: 1px" width=55>Accepted</TD><TD style="BORDER-BOTTOM: medium none; BORDER-LEFT: medium none; FONT-STYLE: normal; PADDING-LEFT: 1px; PADDING-RIGHT: 1px; FONT-FAMILY: Arial; WHITE-SPACE: nowrap; COLOR: windowtext; FONT-SIZE: 10pt; VERTICAL-ALIGN: bottom; BORDER-TOP: medium none; FONT-WEIGHT: 400; BORDER-RIGHT: medium none; TEXT-DECORATION: none; PADDING-TOP: 1px" width=118 align=right x:num>EUR 313.37</TD></TR></TBODY></TABLE>

    which is not the same according to my previous balance (until 31.03.2012) : $1,351.77
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  8. #8
    noahromecasino is offline Former AM
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    Hi GCG,

    Please contact your affiliate manager by email - (jodi@romepartners.com). We do not deal with payments on GPWA.

    Kind Regards,

    Noah

  9. #9
    Gamb is offline Public Member
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    Default

    Quote Originally Posted by noahromecasino View Post
    Hi GCG,

    Please contact your affiliate manager by email - (jodi@romepartners.com). We do not deal with payments on GPWA.

    Kind Regards,

    Noah
    i hope you get paid. "we do not deal with payments on GPWA" why?

  10. #10
    noahromecasino is offline Former AM
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    Because the affiliate should at least try to resolve an issue with his aff manager before discussing it on forum. That is what aff managers are for.

  11. #11
    Gamb is offline Public Member
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    if it takes a long time why not to publish the thing to get answer from you guys same day?

  12. #12
    noahromecasino is offline Former AM
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    She's expecting your email. Why not just try to talk to her instead of trading messages here? Speak to her directly please.

  13. #13
    GCG
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    Originally Posted by noahromecasino
    Hi GCG,

    Please contact your affiliate manager by email - (jodi@romepartners.com). We do not deal with payments on GPWA.

    Kind Regards,

    Noah




    I kinda expected this answer, keep the money if you can not handle it by forwarding my email (that included my accountname) to "jodi".....too much to ask ?......Jeez......
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  14. #14
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    Quote Originally Posted by noahromecasino View Post
    Hi GCG,

    The problem was simply that your contract expired. It has now been updated and no funds were lost. I will send you instructions on how to prevent this from happening again.

    Kind Regards,

    Noah
    To many bad theads about your company!

  15. #15
    noahromecasino is offline Former AM
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    You seriously think I haven't? But if you have an aff manager, you need to contact her and discuss your problem.

  16. #16
    GCG
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    Default

    update:

    Contacted Jodi and I have been promised I will get paid for the remaining balance.
    My contract expired and thats why there is missing data for Rome in my stats, there are investigating it now.

    however they are willing to pay, my contracts for both brands have been on 20% but their standard rate is 25% according to their website and GPWa, will have to ask Jodi again why.

    will let you know what happens next.
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