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  1. #1
    BestNetent's Avatar
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    Default Royal Panda Affiliates - send documents or we shall close your account

    Royal Panda Affiliates - send documents NOW or we shall close your account

    Hi to all, we are working with Royal Panda casino for several years via bestnetnetcasino.info website. Last week they send us a demand to verify our affiliate account. They need a complete number of documents. Maybe it is okay, but it seems to me that the aim of all these actions is to stop paying affiliate commissions. They know for sure that the guy whose personal details which were put 5 years ago is not in the team now. And it is really complicated to reach him and to ask for docs. They are in rush with closing our affiliate account with 1-5k monthly income. We have asked to replace personal details - they refused.

    Here are some highlights from skype conversion:
    "If all is fine we can start the payment again"
    "- I asked this guy for a bill but he is in another city and it will take additional time. Can we replace personal details on my name? I have all docs for verification.
    - No, we can't. I need these docs asap otherwise we have to close the account"
    "I need it this week otherwise I have to suspend the account."
    "- you're the only casino who is demanding documents for affiliate verification.
    - I know there are much more casino's who do this. Even ADR are demanding it now like Ecogra".

    I always thought that Royal Panda is good casino which you can trust as an affiliate. Now from my side, it is looking as pure cheating. What do you guys think?
    Last edited by BestNetent; 7 January 2019 at 2:21 am.

  2. #2
    Kassinen is offline New Member
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    So far i have been asked to provide KYC documents at least for 3 different networks.
    (Royal Panda, Cruise (Genesis) and Matchingvision.
    All passed and verified within days.

  3. #3
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    Hi

    Hmm, strange.. I work with RP as well, but they did not ask for anything yet. Will wait and in the case they will need something, I will try to ask for this case too. Wish you good luck with solving this issue.
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    Yeah, maybe the procedure itself is okay nowadays, but why not to change personal details before verification. Five years ago affiliates put any random info in affiliate profile because the industry was new and more personal. Nobody thought that there should be an affiliate KYC lol (here is another theme why to do it. Maybe a man who sends traffic to your casino is not the same as specified in the personal section. OMG - close him fast). From the other hand - the website can be sold for these years - it is a reason to stop paying commissions? Why so rush? Why put that they have to close the account in every message? Imho - normal casinos do not act like this.

  5. #5
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    Quote Originally Posted by ARZ View Post
    Hi

    Hmm, strange.. I work with RP as well, but they did not ask for anything yet. Will wait and in the case they will need something, I will try to ask for this case too. Wish you good luck with solving this issue.
    Thanks.

  6. #6
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    Quote Originally Posted by BestNetent View Post
    Yeah, maybe the procedure itself is okay nowadays, but why not to change personal details before verification. Five years ago affiliates put any random info in affiliate profile because the industry was new and more personal. Nobody thought that there should be an affiliate KYC lol (here is another theme why to do it. Maybe a man who sends traffic to your casino is not the same as specified in the personal section. OMG - close him fast). From the other hand - the website can be sold for these years - it is a reason to stop paying commissions? Why so rush? Why put that they have to close the account in every message? Imho - normal casinos do not act like this.
    I absolutely agree with you. If I got it right, you solve all things with the program and its manager, but the personal details are filled by the guy who left your company. In this case I do not see the reason why the details cannot be changed easily. If you want I can ping my aff manager from RP, I know him personally and always seemed like a wise guy willing to help, he can take a look on the case
    Nejlepší Výherní hrací automaty online zdarma! - zahrajte si z pohodlí domova
    Play the best Free Slots and slot machines online!
    Spielen die besten kostenlosen Spielautomaten und Casino Spiele online
    Zagraj w najlepsze darmowe kasyno gry hazardowe w Internecie
    Joaca cele mai bune pacanele online gratuite
    Kajot automaty - web věnovaný pouze Kajotu
    Zahrajte si Kajot Automaty Zdarma a užijte si spoustu zábavy!
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    Quote Originally Posted by ARZ View Post
    I absolutely agree with you. If I got it right, you solve all things with the program and its manager, but the personal details are filled by the guy who left your company. In this case I do not see the reason why the details cannot be changed easily. If you want I can ping my aff manager from RP, I know him personally and always seemed like a wise guy willing to help, he can take a look on the case
    Thanks a lot.

  9. #8
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    Hi ALl,

    Can a representative of GPWA PM me.

    I have some additional info I don't want to share in public on this case.

    Thank you,

    Best regards,

    Onno van ‘t Hoff
    Head of Affiliates,
    RP Affiliates

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  11. #9
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    Needing to provide documents for payments have been going on for many years, so it really should not be a huge surprise.

    Many of the domain registrars are also doing it in order to provide auth codes for transfers out as well (if they aren't they should, at least for the first few)

    Rick
    Universal4

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    I have never seen a domain registrar doing that so far. Not even Godaddy. Almost a last resort of sanity. I do not know why should they do it. I also agree that for many affiliates it is not important the name. Bovada is my biggest active program and they still know me just as Sherlock. Affiliate business is not about the name but about mutual trust. Or at least it used to be like that. I also often do not know anything about the affiliate programs and I do not give a **** if they do what was promised.

    I also had and have a problem, because years ago I let my employee to register the accounts. Now the person no more works for me and some unnamed ****** make me problems.

    Quote from cypherpunk manifesto:
    Since we desire privacy, we must ensure that each party to a transaction have knowledge only of that which is directly necessary for that transaction. Since any information can be spoken of, we must ensure that we reveal as little as possible. In most cases personal identity is not salient. When I purchase a magazine at a store and hand cash to the clerk, there is no need to know who I am. When I ask my electronic mail provider to send and receive messages, my provider need not know to whom I am speaking or what I am saying or what others are saying to me; my provider only need know how to get the message there and how much I owe them in fees. When my identity is revealed by the underlying mechanism of the transaction, I have no privacy. I cannot here selectively reveal myself; I must always reveal myself.
    Yes, I do not believe affiliate programs need to know even my name. They need to know my traffic brings them money. The OP might be some scammer or not, I am not saying anything about this case, but this automatic invasion of privacy scares me much more.
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    Well I for one am no scammer and we recently received the same request, as we have from many other programs which we have accommodated without issue.

    However seeing as Onno has already violated my privacy and that of one of my employees by posting our names in a thread I started at AGD revealing his attempts to shave us, it is clear that he neither takes these sorts of privacy concerns seriously, nor applies the same rules and standards to his own professional conduct, nor can he be trusted with this sort of personal information.

    I will not be giving a potential identity theft kit to him and neither should you.

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    Don't forget, everyone who sent their ID to Mr Green has already handed a 'theft ID kit' to AffUtd - who definitely would (and probably will) use it for negative purposes.

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    Quote Originally Posted by universal4 View Post
    Many of the domain registrars are also doing it in order to provide auth codes for transfers out as well (if they aren't they should, at least for the first few)
    I have never heard of this, or experienced it. I've transferred out domains from at least five different registrars over the last two weeks and experienced no unusual ID requests - just standard process.

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    Quote Originally Posted by FictionNet View Post
    I have never heard of this, or experienced it. I've transferred out domains from at least five different registrars over the last two weeks and experienced no unusual ID requests - just standard process.
    I've had such a request of Instra. Also, a lawyer once asked me to proof a certain domain is mine.

    Of affiliate programs, I've got numerous KYC requests.

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    Hi Onno,

    I received your email, thank you.
    I am here to help if you have any issues with an affiliate program.
    Become involved in GPWA to truly make the association your own:
    Apply for Private Membership | Apply for the GPWA Seal | Partner with a GPWA Sponsor | Volunteer as a Moderator


  19. #16
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    Quote Originally Posted by Muppet View Post
    Well I for one am no scammer and we recently received the same request, as we have from many other programs which we have accommodated without issue.

    However seeing as Onno has already violated my privacy and that of one of my employees by posting our names in a thread I started at AGD revealing his attempts to shave us, it is clear that he neither takes these sorts of privacy concerns seriously, nor applies the same rules and standards to his own professional conduct, nor can he be trusted with this sort of personal information.

    I will not be giving a potential identity theft kit to him and neither should you.
    I have read all thread - f...cken hell.

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    A number of registrars have started using verification systems, and in fact, from what I have heard from a few of the Tucows resellers, many more have been requested to do so, but have been dragging their feet to start the process.

    Many are also using other forms of verification such as ip checking against known lists of login ip's, two factor authentication such as codes sent as texts to smart phones or email addresses, and I imagine this will be increasing over time, just as it has with banks.

    It follows a logical path that many more of the affiliate programs will start doing these same things.

    Rick
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    No doubt the wind is going this way, I still do not understand why "Many of the domain registrars are also doing it in order to provide auth codes for transfers out as well (if they aren't they should". Registrars absolutely do not need to do this when using auth-codes makes sense only after all cc payments are 100% cleared. If someone pays for domains with cc, it is understandable they want some insurance. But by providing auth-codes no way.

    This kind of approach is now common, but we will need many years and much bigger disasters like the recent leak in Germany, until people realize that the cypherpunks are right. Centralization of informations will never protect us. The best outcome of GDPR is total impotency. The worst outcome of GDPR and such laws is a paralysis.

    What will be done is collecting my personal info even at public toilets. Nothing can be done against it, human race is just too stupid yet. However what should be done is exactly the opposite, especially since we already have decentralized technical tools for privacy.
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    Hi guys, did anybody get a payment from RP for December 2018?

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    Quote Originally Posted by BestNetent View Post
    Hi guys, did anybody get a payment from RP for December 2018?
    Jepp ... 15.01. via Skrill

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