Unfortunately, while casinos can usually heap obfuscation upon obfuscation in their attempt to steal players' legitimate winnings, in this case they cannot. The reason they cannot is, oddly enough, to their credit - they actually conducted a proper, independent investigation into the matter. If they'd simply reeled out all the usual BS about multi-accounts I daresay many would have bought it as per inevitable. But they did not.
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They investigated a player for a specific alleged wrongdoing. He passed.
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So let's not now start on with the "well, maybe what they ACTUALLY meant was..." line. You can usually sell that one, but not in this case, because in this case we have independent proof.
And yes: well noted about the Rushmore rep's lie about this being resolved. This is a lie - not a "mistake" - because he was specifically invited to discuss the matter in private at GIA, and he specifically refused.<o>
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It's just another indicator of the disreputable behaviour of this disreputable group.
A possibly irrelevant note is to say that this casino used to be considered "reputable" by the most reliable section of the online gambling industry for reputation reporting: bonus hunters. If the BH brigade says a casino is paying, then it certainly is, because they are THE worst possible casino customers and the first to get shafted. Yet not so long ago, I was seeing praise for them.
So Rushmore did use to be solid, little question on that.
A similar note is to mention that in Budapest, they were handing out 60% affiliate commission deals. No way is 60% sustainable. No way.
My point?
I think times have got tough, they've paid out a fair bit and are desperate to save money now. They fully expected the pay off on the cost of this "independent investigation" to be a full exoneration of their suspicions and full non-payment of all winnings, and they are gutted to discover that people are actually owed. And right, although 7.5K hardly seems a bank-breaking sum, we don't know how solid they are right now. They may be barely ticking over.
My speculation regarding their liquidity is just that: speculation - though I'd say it fits the bill.
There is no speculation about this player's case. Let's be clear about that.