This thread makes interesting reading.
I've heard so much negative opinion and info about Sky Vegas: software that throws up any result even the most ludicrous to ensure a player loses, players depositing countless times and never withdrawing any winnings, rude Customer Service staff, players banned from their Facebook page for no reason, sarcastic responses from whoever runs their Facebook.
And this has come from a variety of tolerant people. Sounds like a dreadful organisation from top to bottom. You would think they would look after their brand image more carefully but it appears all they care about is making money.