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  1. #21
    pokerbanter is offline Private Member
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    Still not had mine yet and the 3rd week is almost up, strange.

  2. #22
    pokerbanter is offline Private Member
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    Still not had mine yet or received replies to any emails :/

  3. #23
    pokerbanter is offline Private Member
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    got mine paid today

  4. #24
    steclarke is offline New Member
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    smart live is bad i have been arguing with em for 12 months about missing sign ups etc they sorted at the weekend and does this sound right ? one of my newly re tagged players wagered 150 on poker at the weekend and over 210 on casino and what did i get ? -19.00 on my affiliate page woot i hear you say yeah lol MINUS 19 what they seemed to say is that if he wins i lose lol is that right ? oh and i flagged this about the missing sign ups last year to be told they couldnt be added to my account but after arguing for 8 months lo and behold they can do it after all ! but i lost all the commission sigh !
    Hi Steve,



    When players are active on Casino and Sports betting, when they win money, the company pays them so it becomes a negative amount. The 19.96 relates to casino winnings.



    Thanks,


    so why is it -19 ? im awaiting reply !
    Last edited by steclarke; 10 July 2012 at 2:46 pm.

  5. #25
    universal4's Avatar
    universal4 is offline Security/Membership Team
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    Doesn't matter what was wagered, what matters is what was won or lost.

    Commissions are paid on netwin.

    Rick
    Universal4
    Gambling World Online Roulette Online Blackjack Live Online Games Sports Betting Horse Racing
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    If an affiliate program is not small affiliate friendly (especially small US Affiliate), then they are NOT Affiliate Friendly!

  6. #26
    FSB
    FSB is offline Public Member
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    Do you get your commission from SmartLive? I've been trying to conact them but no response received..

  7. #27
    Krupochk is offline New Member
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    I'm a player of SmartLive and they closed my account after my withdrawal request.

    You can find my story few post before with this title "Payment delay from Smart Live Gaming"

    I have contacted IBAS and I have to wait their decision about my case.

    I see too much complaints about SmartLive on internet.

  8. #28
    Smart_Live_Casino is offline Non-sponsor Affiliate Program
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    Quote Originally Posted by FSB View Post
    Do you get your commission from SmartLive? I've been trying to contact them but no response received..
    Dear webmaster,

    Can you please send your affiliate username to affiliates [@] smartlivecasino.com so we can deal with your inquiry.

    if there is any error on payments, we are happy to fix it

    Regards
    Smart Live Affiliates
    Smart Live Affiliate Team
    affiliates@smartlivecasino.com

    Smart Live Website - http://www.smartlivegaming.com
    Smart Live Roulette Facebook Game - https://apps.facebook.com/socialwyn
    Smart Live Affiliate Program - http://www.smartliveaffiliates.com/

  9. #29
    Smart_Live_Casino is offline Non-sponsor Affiliate Program
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    Quote Originally Posted by Krupochk View Post
    I'm a player of SmartLive and they closed my account after my withdrawal request.

    You can find my story few post before with this title "Payment delay from Smart Live Gaming"

    I have contacted IBAS and I have to wait their decision about my case.

    I see too much complaints about SmartLive on internet.
    Dear members,

    Unfortunately, Player Krupochk failed to pass Smart Live Gaming KYC procedures which are very clear under our terms and conditions. Therefore the player`s account has been closed and the initial deposits were refunded.
    Regards

    Smart Live Affiliates
    Smart Live Affiliate Team
    affiliates@smartlivecasino.com

    Smart Live Website - http://www.smartlivegaming.com
    Smart Live Roulette Facebook Game - https://apps.facebook.com/socialwyn
    Smart Live Affiliate Program - http://www.smartliveaffiliates.com/

  10. #30
    Krupochk is offline New Member
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    Quote Originally Posted by Smart_Live_Casino View Post
    Dear members,

    Unfortunately, Player Krupochk failed to pass Smart Live Gaming KYC procedures which are very clear under our terms and conditions. Therefore the player`s account has been closed and the initial deposits were refunded.
    Regards

    Smart Live Affiliates

    Dear Smart Live,

    I passed KYC procedures twice, the first on 31/01/2013:



    infact I received my funds for my first withdrawal request few days later.


    Then for my second withdrawal request you asked me documents again, I sent it and this was your reply:




    After that you closed my account without any reason and my winning bets was not payed.


    UK Gambling Commission is on my case now after that IBAS refused to be involved and Smart Live refused to nominate another independent third parties to resolve the issue although Smart Live T&C say it.

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