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  1. #21
    vtyunby65's Avatar
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    Quote Originally Posted by earnAffiliates View Post
    Hi Leopold

    Yes, I have looked further into this and the affiliate did not receive a clear explanation, however, the affiliate will receive a detailed explanation with all the facts tomorrow.

    Please note that I am not in a position to give out certain information about our partners, ex-partners etc, so as I wrote earlier, ff the affiliate decides to state the real reason tomorrow after my explanation which the affiliate will receive by email then the affiliate is welcome to do that.

    Best regards,


    Martin Christiansen
    Affiliate Manager
    Hi Martin

    I really appreciate your continued efforts as a fantastic Affiliate Manager, Martin.

    Good on you and keep up the great work too!

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  3. #22
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    "the affiliate decides to state the real reason tomorrow after my explanation which the affiliate will receive by email then the affiliate is welcome to do that."

    This is o.k. for me and very helpful for finding the truth.
    No statement from the affiliate would make the title of this thread ad absurdum.

    Leopold

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  5. #23
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    Quote Originally Posted by Ann1911 View Post
    Hello to the Forum,
    here is my horrorstory with earn. After working several months with them and after getting paid always in time, they will not pay me this time.



    after i complained, they were telling me, that this decission is final and there is nothing i can do. So they leave me no choice and i will post it here.
    After Cherry bought them, a lot has changed to the worse. A lot of my players were restricted with some stupid excuses.I mean ok, restrict the player,if he is not profitable is one part, but not paying the affiliate is a NO GO! And my player always lost! So why restrict a losing player? I will never understand this. He is losing, making good commission and you kick him and you will not pay me. This is crazy! I mean,if you saying...well ok...player is doing arbitage, but he losses we need to restrict him...is ok for me...but not to pay the commission from the money you already earned is fraud!
    And to be honest...NO arbitage player in the world would use comeon for arbitage...it is simple impossible to do arbitage with comeon...bad odds and german players pays 5% betting tax...so tell me how in the world any player can do arbitage?!?!?

    So it also doesn't matter if i have only 1 big player and 3-4 small as long as i promote in good faith,which i did and which never was a problem in the past months, i see no reason not to pay me.
    So i just want to warn everybody from earnaffiliates and i think they don't deserve "Gold Sponsor" Label! If you waste your time with them, you will get screwed and i am sure a lot of other affiliates having problems after cherry took over.


    Hi Ann1911

    An email with more details has been sent to you now.

    Best regards,


    Martin Christiansen
    Affiliate Manager

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  7. #24
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    Quote Originally Posted by earnAffiliates View Post
    Hi hocrux

    Claiming we are stealing commission without proof from your side is not fair, so kindly get in touch with me on below details with more details, so I can look into your account with us and see what exactly has happened.

    Best regards,


    Martin Christiansen
    Affiliate Manager
    E-mail: Martin.christiansen@comeon.com
    Hi @hocrux

    An email with more details has been sent to you now.

    Martin Christiansen
    Affiliate Manager

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  9. #25
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    Quote Originally Posted by Roulette Zeitung View Post
    "the affiliate decides to state the real reason tomorrow after my explanation which the affiliate will receive by email then the affiliate is welcome to do that."

    This is o.k. for me and very helpful for finding the truth.
    No statement from the affiliate would make the title of this thread ad absurdum.
    Quote Originally Posted by earnAffiliates View Post
    Hi Ann1911

    An email with more details has been sent to you now.
    Quote Originally Posted by earnAffiliates View Post
    Hi @hocrux

    An email with more details has been sent to you now.
    It's Turbo Time!

  10. #26
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    After mailing now a few times with Martin, we have "solved" this.He could not proof arbitage, only what he could proof was a log file showing, that i had some similar not same! ip adresses like other customers. I tried to explain him, that i used a so called mobile internet stick and it is quite normal, that some IP adresses matches. Also my high stakes player have total different ip address. So in the end, my deal was set to 0% and my acc. wil be terminated within the next 30 days and i will not receive any payment and thats the final decission.

  11. #27
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    @Martin Giving me not a chance to reply... is this the how you solve issues
    As you have clearly taken advantage of ourservices, we no longer wish to continue our partnership with you and thus youraffiliate account will be terminated according to our 30 days policy and rewardplan will be set to 0% as of today. Any pending commission will not be paid outeither.

  12. #28
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    Thanks for the update...

    Every 7€ free Bonus - signup player cost me 4,06€...

    I dont know why i have to pay for free Bonus Money...,i should better remove the ads...

    Regards

  13. #29
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    Quote Originally Posted by Ann1911 View Post
    @Martin Giving me not a chance to reply... is this the how you solve issues
    Hi @Ann1911

    Unfortunately, we cannot continue this case and you have received full explanation to why we have closed your account and why we have closed the other affiliate who is connected to you. If you wish that make everything public then your more than welcome to do it.


    Best regards,


    Martin Christiansen
    Affiliate Manager

  14. #30
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    Quote Originally Posted by Progger View Post
    Thanks for the update...

    Every 7€ free Bonus - signup player cost me 4,06€...

    I dont know why i have to pay for free Bonus Money...,i should better remove the ads...

    Regards
    Hi @Progger


    As per our terms and conditions which you agreed on when you signed up for our affiliate program.

    1.12 "Net Revenue" is defined as:
    Casinos: Gross Revenue (Player Wins – Player Losses) – Bonuses – Adjustments
    Poker: Rake – Bonus – Adjustments
    Sportsbook: Gross Revenue (Player Bets – Player Wins) – Bonuses – Adjustments

    Source: http://earnaffiliates.com/page.aspx?l=1&p=7

    For further information, please contact your affiliate manager at earnaffiliates.com


    Best regards,


    Martin Christiansen
    Affiliate Manager

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  16. #31
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    Thanks for the info...

  17. #32
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    Funny thing is I JUST sent them an email looking to work with them before I read this thread

    Shame...

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