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  1. #1
    Sergej_AGR is offline Private Member
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    Default Still waiting for my february earnings (solved)

    Hi,

    I have still not received my march payment for februar earnings. My AM does not answer via skype (first contact was ten days ago) and the affutd email support only sent me an email that my request has been forwarded to the relevant department. But I have not received an answer too, let alone my money as it is still "outstanding payment" in affiliate backend.

    Been waiting patiently, but now itīs April and I have still not received any answer.... So please get in contact to solve this issue...
    Last edited by Sergej_AGR; 1 April 2014 at 5:03 pm.

  2. #2
    IdaNek is offline Non-sponsor Affiliate Program
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    Default

    Hi Sergej_AGR,

    Can you please provide me your username and I will make sure that your account manager will contact you ASAP.

    Best wishes,
    Ida

  3. #3
    Sergej_AGR is offline Private Member
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    Default

    Did you receive my email two days ago?

  4. #4
    IdaNek is offline Non-sponsor Affiliate Program
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    Default

    Hi Sascha,

    Yes, I did. I asked your account manager to check and get back to you ASAP.
    If you don't get an answer in a few days please let me know.

    Thanks,
    Ida

  5. #5
    Sergej_AGR is offline Private Member
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    Default

    Money received. Solved
    Last edited by Sergej_AGR; 7 April 2014 at 4:23 pm.

  6. #6
    fuel1986 is offline Public Member
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    Default

    Quote Originally Posted by IdaNek View Post
    Hi Sascha,

    Yes, I did. I asked your account manager to check and get back to you ASAP.
    If you don't get an answer in a few days please let me know.

    Thanks,
    Ida
    HelloIda, do you have information when your financial department start payouts in April?

  7. #7
    IdaNek is offline Non-sponsor Affiliate Program
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    Default

    Hi Sascha,

    Please contact our support team for further information.
    support@affutd.com

    Thanks,
    Ida



    Quote Originally Posted by fuel1986 View Post
    HelloIda, do you have information when your financial department start payouts in April?

  8. #8
    fuel1986 is offline Public Member
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    Quote Originally Posted by IdaNek View Post
    Hi Sascha,

    Please contact our support team for further information.
    support@affutd.com

    Thanks,
    Ida
    I am sorry that I bothered you, you are probably very busy that you can not reply to my message, or you are not an employee Affutd? This is a real lack of respect to your partners, you find it difficult to specify the information regarding payouts to get "thanks" from users.
    So Bad, so bad dude...

  9. The Following 2 Users Say Thank You to fuel1986 For This Useful Post:

    gok (15 April 2014), justbookies (13 April 2014)

  10. #9
    IdaNek is offline Non-sponsor Affiliate Program
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    Hi,

    Our support team is trained to answer any question you have about payouts.
    Please contact them for further information and they will be happy to assist you.
    support@affutd.com

    Best wishes,
    Ida

    Quote Originally Posted by fuel1986 View Post
    I am sorry that I bothered you, you are probably very busy that you can not reply to my message, or you are not an employee Affutd? This is a real lack of respect to your partners, you find it difficult to specify the information regarding payouts to get "thanks" from users.
    So Bad, so bad dude...

  11. #10
    justbookies is offline Private Member
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    Default

    Pretty unhelpful stuff! What is the point you even posting at all here if you wont answer his simple question?

  12. #11
    NHLinden is offline Non-sponsor Affiliate Program
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    Quote Originally Posted by fuel1986 View Post
    I am sorry that I bothered you, you are probably very busy that you can not reply to my message, or you are not an employee Affutd? This is a real lack of respect to your partners, you find it difficult to specify the information regarding payouts to get "thanks" from users.
    So Bad, so bad dude...
    Hi fuel1986,

    payments go out in a few cycles every month, usually every weekend after the 7th of the month.

    I believe you should be paid this weekend, and recieve the money soon depending on your payment method

    if you don't get the payment by early next week feel free to email me personally with your ID with us and I'll look into it for you. You can feel free to email me anyway.

    thanks

  13. The Following 2 Users Say Thank You to NHLinden For This Useful Post:

    fuel1986 (14 April 2014), justbookies (13 April 2014)

  14. #12
    Demonfrost is offline Public Member
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    Quote Originally Posted by NHLinden View Post
    Hi fuel1986,

    payments go out in a few cycles every month, usually every weekend after the 7th of the month.
    "Few cycles" means few week-ends? Or it becomes a tradition of Affiliate United: payments delays every month? I was promised to receive my payment that weekend and got nothing, again.

  15. #13
    gok's Avatar
    gok
    gok is offline Public Member
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    Quote Originally Posted by NHLinden View Post
    Hi fuel1986,

    payments go out in a few cycles every month, usually every weekend after the 7th of the month.

    I believe you should be paid this weekend, and recieve the money soon depending on your payment method

    if you don't get the payment by early next week feel free to email me personally with your ID with us and I'll look into it for you. You can feel free to email me anyway.

    thanks
    He means, afther the 7th, we pay every weekend 1x. So, if u didnt recive it on 14 April just wait another 7 days untill 21 April and if u didnt recive on 21 come here and complain then we take a day of 14 again to solve your issue.

    Affutd is paying sinds Nov 2013 every month late. Every time someone complains they blame NRF for issues. A lot of affiliates started promoting you because you always paid on time and this days because you have become a large company you think you can do what ever you want. You better take a lesson from what happend with EP group!
    Progressive Jackpot Games Microgaming: Live Jackpot Network - UK Online Casino: UK choice - Play Online Casino

  16. #14
    Demonfrost is offline Public Member
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    The money just arrived.

  17. The Following User Says Thank You to Demonfrost For This Useful Post:

    NHLinden (16 April 2014)

  18. #15
    NHLinden is offline Non-sponsor Affiliate Program
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    Thanks Demonsfrost,

    I appreciate your patience.

    gok, I know you personally get VERY close treatment from your AM and his team leader whenever you have an issue, it's interesting how you never share this on the forum.
    Bottom line, we do not force anyone to promote us...
    The ones who do choose to promote us, know why they're doing it, and they all get treated and paid well.
    If there are issues (something that does happen with ALL systems and operators) they are always solved, even if takes some time.

    Thanks,

  19. The Following User Says Thank You to NHLinden For This Useful Post:

    fuel1986 (16 April 2014)

  20. #16
    fuel1986 is offline Public Member
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    Default

    Nadav, only you have time to give full answers on our questions
    Thank you

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