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Thread: Tracked Members

  1. cuQa is offline Private Member
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    Tracked Members

    Hello,

    I have just made my first Betfair sign-up and wonder if the system displays newly signed up players instantly or if there is any delay. It still shows me 0 sign-ups after 15 minutes.

    Are there any "traps" in sign up process why tracking couldnt work?

    The player asked me where he should put in the bonus code in order to activate the first deposit bonus. He also said, that he tried to put it in the refer a friend field in registration form, but the system displayed that the bonus code would be too long for a refer-a-friend code, so it wasnt accepted.

    In the end he signed up without the refer a friend code. I am still kinda worried, that the system overwrote the tracking cookie.

    *edit* Maybe only signups with deposit will be shown?


    Appreciate your help.
    Last edited by cuQa; 4 December 2010 at 8:44 am.
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  2. hakank's Avatar
    hakank is offline Private Member
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    There's a delay.

    4.30 PM UK time is the stats updated and you will se it in your end a couple of minutes later.

    That's what Charlotte told me
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  3. cuQa is offline Private Member
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    Still not displayed. Pretty sure there was another issue.

    Let's see if I get credit for the player in the end..
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  4. hakank's Avatar
    hakank is offline Private Member
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    If you got the signup today you will see it tomorrow after 4.30 PM

    All signups will be shown, not only depositing ones.
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  5. The Following User Says Thank You to hakank For This Useful Post:

    cuQa (5 December 2010)

  6. cuQa is offline Private Member
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    now it's displayed.
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  7. sadhras is offline Public Member
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    Hi guys,

    Banner stats are update in real time, i.e. clicks and views. However it can take up to 24 hours for sign up stats to appear in the affiliate system.

    If you are experiencing any difficulties, feel free to get in touch on affiliates@betfair.com.

    cheers,

    The Betfair Affiliate Team.
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  8. Voids is offline Private Member
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    Good to know, I've had a couple of people Emailing me thanking me for my betting tips and the free bet bonus betfair offer. I was wondering if there was a tracking issue, but I shall eagerly await 4.30 P.M today.
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  9. Andre Au is offline Public Member
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    Quote Originally Posted by Voids View Post
    Good to know, I've had a couple of people Emailing me thanking me for my betting tips and the free bet bonus betfair offer. I was wondering if there was a tracking issue, but I shall eagerly await 4.30 P.M today.
    Please email us with the details of the people who have contacted you and we can check if they have been correctly tracked to your affiliate account.

    affiliates@betfair.com
    [FONT=Verdana]Andre Au
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  10. The Following User Says Thank You to Andre Au For This Useful Post:

    Voids (17 January 2012)

  11. Voids is offline Private Member
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    Thanks for the quick response, and the response of your team.
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