Warning! Star Partner 'Opt In'

[mojo]

Sorry Andy, I tried to post this at Guard Dog but couldn't get in.

Received this mail, copy below.

Please login to Star Partner to select your option.

I logged in to select my option. It's not an Opt In AT ALL. It's a poll. This is rediculus!!!

I would chose OPTION 1! What is up with this High Roller/ Big Winner crap! LOSE THIS TERM! You are not doing me any favors! I will choose the Microgaming programs that do not force this on us!

We have received a lot of feedback concerning the new Star Partner Quarantine Policy term that was launched in March 2009.

Since then we have met and conferred with many of you at the latest conference in Budapest and have decided on the following solution.
You have a choice from the following 2 options:

Have the quarantine term only apply to your players who registered AFTER March 2009, and not allowing previously registered players to go into quarantine.

Example:
Casino A:
Win/Loss

Player 1:
$1,750.00

Player 2:
$700.00

Player 3:
-$10,000.00

Player 4:
$2,050.00

Player 5:
$1,500.00



2. On the above example if you choose not to apply the term retroactively and should one of your older players that registered before March 2009 have a $10,000 win and other players lose $6,000 in a month. You will receive $0.00 commission for that month instead of earning commission on $6,000, and the player does not go into quarantine. You only stand to benefit from the quarantine policy on those players that registered after March 2009 with this option.

OR you can decide to,

2. Have the quarantine term apply to ALL your players

You would experience the full benefit of term with this option, where you would have otherwise have earned zero in month 1, you earn commission on $6,000 on the above example.

Please note: you have up until the 25th October 2009 to select a quarantine option. If we do not get a response, the default will be selected and all your players will be placed in quarantine (Option 2).

Please login to Star Partner to select your option.

We are confident that this will cater to all your needs and allow you to gain maximum revenue based on your choice. Please be advised that you will be unable to reverse your selection after you have made it. I am on hand to help you with any information (stats reports, etc) you may need to make your decision.


Regards,

Conrad
Affiliate Manager

[mojo]

Programs that do not apply the big winner term"


Rewards

Red Flush

Brightshare

Intertops Royal Joker

32red

Ladbrokes

To name a few.

[GCG]

Please login to Star Partner to select your option.

I logged in to select my option. It's not an Opt In AT ALL. It's a poll. This is rediculus!!!

I would chose OPTION 1! What is up with this High Roller/ Big Winner crap! LOSE THIS TERM! You are not doing me any favors! I will choose the Microgaming programs that do not force this on us!

Please note: you have up until the 25th October 2009 to select a quarantine option. If we do not get a response, the default will be selected and all your players will be placed in quarantine (Option 2).

You get option 2 if you do not respond......who is on vacation until Nov. 1st ?...... Not doing much with SP are you ?

[mojo]

Not doing much with SP are you ?

I 'used' to. Where is Antoinette?

So many changes at STAR. What happened to Vegas Affiliates. I lost all my players.

[GCG]

I lost all my players

Who has not ?

[kwblue]

Thanks Mojo. I got this email as well and it will be a terms alert when the server is fully up and running.

They are giving an option, which is much better than the rest have done so far. I think that affiliates MISS emails, though, and opting them into option #2 is pretty crappy when everyone knows emails from programs often times end up in the spam folder for weeks before we see them.

There will be more information on AGD when it comes back from the dead.

[universal4]

With the associated stats issues I have seen with Star Partner over the last year or so....this will probably not affect me much anyway since I have reduced their exposure accross the board for many months.

Rick
Universal4

[Holland87]

Help!

It looks like you need to make a choice if you have players from before 3/2009, right?

Since I have no players (yet), this should not affect me negatively if I choose option 2, right?

But, does this mean that all future players get quarrentined and if the player who wins $10,000 and gets paid the winnings and dumps it back into the casino, I cannot make commissions off of that?

Thanks for any input so I can understand this high roller stuff completely!

[pgaming]

I would certainly begin gravitating away from this program IMO. They really took me for spin 2 years ago as posted in the private section.

greek39

[mojo]

Help!

It looks like you need to make a choice if you have players from before 3/2009, right?

Since I have no players (yet), this should not affect me negatively if I choose option 2, right?

But, does this mean that all future players get quarrentined and if the player who wins $10,000 and gets paid the winnings and dumps it back into the casino, I cannot make commissions off of that?

Thanks for any input so I can understand this high roller stuff completely!

It's actually 3,000 at Star. Any player that wins over 3k is quarrentined. Similar to a negitive carryover for that player. So it will apply to any new players that you get Holland. EDIT: It is now 10k- it used to be 3k.

this will probably not affect me much anyway since I have reduced their exposure accross the board for many months.

Same here Rick. I reduced my exposure after my players disappeared.

[Holland87]

So that player will act as a negative carry over until they deposit $10,000, for how ever long it takes? I guess raising it from 3K to 10K is better for us, but...........

If that is how I understand it, then yes, this high roller crap stinks!!

[GCG]

I would certainly begin gravitating away from this program IMO. They really took me for spin 2 years ago as posted in the private section.

Wow I wished I could have a look at those posts but I am not a privileged private member so I have to take your word for it, thanks for sharing because SP ...........well.........you know what I mean and it is not very positive.

This HR term with SP does not bother me the rest they have done is much more important.

Wondering why no one ever did an audit on this program, I think the results might not be a surprise after most us reporting loss of almost all players.
My report for 2009 :

Jan: 759
Febri: 31
March: 13
April: 8
May: 5
June: 6
July: 11
August: 13

The numbers speak for themselves........

[pgaming]

I suspect there are going to be some big problems with Star Partner, ones that will never get resolved.

My player base has simply vanished lol

greek39

[GCG]

My player base has simply vanished lol

What can I say other than likewise and a full audit should be done on SP in order to check their program

[Conrad-Gowild Gaming]

So that player will act as a negative carry over until they deposit $10,000, for how ever long it takes? I guess raising it from 3K to 10K is better for us, but...........

If that is how I understand it, then yes, this high roller crap stinks!!

There is no negative carry over. Why do you say it stinks? Don't you guys
realize that you actually benefit from this! In what way do you feel cheated?

Bear in mind that this term doesn't apply to progressive winners only "house"
winners and that in itself doesn't happen very often. I would honestly like to
how it is that you would feel ripped off? With this term your able to earn on
the remainder of your players should you ever have a "house" winner, it is
clear indication that there is no negative carry over.

[Conrad-Gowild Gaming]

What can I say other than likewise and a full audit should be done on SP in order to check their program

I am glad you brought this up, as we are in the process of eCogra certified.
We plan have the seal of approval by December, and there will be audits
a plenty.

[Conrad-Gowild Gaming]

Sorry Andy, I tried to post this at Guard Dog but couldn't get in.

Received this mail, copy below.



I logged in to select my option. It's not an Opt In AT ALL. It's a poll. This is rediculus!!!

I would chose OPTION 1! What is up with this High Roller/ Big Winner crap! LOSE THIS TERM! You are not doing me any favors! I will choose the Microgaming programs that do not force this on us!

I'm sorry but how is this a poll, it is an opt in? We created this to record the
choice affiliates made without having to archive email responses. It will
record your Affiliate ID and personal details and your choice, which will be
applied from Nov 1st.

In all fairness we only had this window of opportunity in which to do this in.
We are busy getting ready for the launch of StarPartner 2 - Aurora and
making ready for our eCogra certification.

As for affiliates that might be away on vacation or those who only read their
emails every 2 weeks, unfortunately we have little time to do this in because
come Nov 1st. we have to I would to to extend the time but we can't.

We are going back to May and doing the recalculation as if quarantine never
happened for those affiliates that choose option 1 and that in itself is a
massive exercise and there has to be a cutoff somewhere.

[Holland87]

There is no negative carry over. Why do you say it stinks? Don't you guys realize that you actually benefit from this! In what way do you feel cheated?

Thank you Conrad for trying to help me understand this more.

I did not say that the program has a negative carry over. I was merely stating it as another way to look at it by suggestion of another poster in this thread.

I can see the benefits but also the non benefits.

If a player of mine gets quarrentined, then my commissions from all other players are "safe". I understand that and that is good.

If the player does not get quarrentined, my commissions will drop but there is the chance they will play back their winnings which I should be allowed to make commissions off of.

Either way, it's a gamble that any player will hit big and drop my commissions or that they will put the winnings back in.

So I lose money one month but the next month my player may play back all the winnings when they only had a budget of say, FOR EXAMPLE, $500 before winning.

I stand to benefit better from commissions on $10,000 than $500, FOR EXAMPLE.

I know that if the player wins, I lose. That's the name of the game and I accept that so don't go placing a policy on something that is cut and dry and making it more difficult for me to benefit from.

[mojo]

I'm sorry but how is this a poll, it is an opt in? We created this to record the
choice affiliates made without having to archive email responses. It will
record your Affiliate ID and personal details and your choice, which will be
applied from Nov 1st.

In all fairness we only had this window of opportunity in which to do this in.
We are busy getting ready for the launch of StarPartner 2 - Aurora and
making ready for our eCogra certification.

As for affiliates that might be away on vacation or those who only read their
emails every 2 weeks, unfortunately we have little time to do this in because
come Nov 1st. we have to I would to to extend the time but we can't.

We are going back to May and doing the recalculation as if quarantine never
happened for those affiliates that choose option 1 and that in itself is a
massive exercise and there has to be a cutoff somewhere.

I'm glad to know that our id's are recorded. It looked like a poll so thank you for clearing that up.

Not all affiliates will see your mail to opt in. What is helpful is posting this change here and at Casinomeister and discussing it with AGD. That is due dilligence to maximize getting the word out.

Originally Posted by ConradH
There is no negative carry over. Why do you say it stinks? Don't you guys realize that you actually benefit from this! In what way do you feel cheated?

It is a negitive carryover for that player. I do not feel I benefit at all. That is why I chose option 1. At least you are giving an opt in so that is a good thing. However, you are adding a negetive carryover. Affiliates can decide if they want to opt in for that or not.

[GCG]

Quote:
Originally Posted by GCG
What can I say other than likewise and a full audit should be done on SP in order to check their program

I am glad you brought this up, as we are in the process of eCogra certified.
We plan have the seal of approval by December, and there will be audits
a plenty.
__________________
Kind Regards,

Conrad Haack
Affiliate Manager

Tel +27 11 253 9727
Fax +27 11 253 9617
Cell +27 79 887 0412

msn: conrad@vegaspartner.com
skype: conradhaack
www.vegaspartner.com

Do you mean audits for the affiliate program ?

Do you have anything to say about all those players who vanished from our playerbase as I am sure I am not the only one ?