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  1. #21
    -Shay- is offline Public Member
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    Hypothetically speaking - why would one receive an "if you want to keep your Income Access account live, please contact me by xx xxx, 2016" email from you guys?

  2. #22
    James.Boran is offline Former AM
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    Hi Shay,

    We have a lot of old and inactive data since we moved over to the income access network in May.

    This is purely for our CRM system and to discover which affiliates are still active and which ones we can class as inactive. We recently created a report looking at all the websites listed on income access and many didn't exist any more

    I admit I may have worded it better but anybody who doesn't reply will have no change to their account, revenue share or earnings. They will simply become an inactive user on our CRM.

    I hope this clears it up, any questions just let me know.

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    -Shay- (14 December 2015)

  4. #23
    -Shay- is offline Public Member
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    Quote Originally Posted by James.Boran View Post
    Hi Shay,

    We have a lot of old and inactive data since we moved over to the income access network in May.

    This is purely for our CRM system and to discover which affiliates are still active and which ones we can class as inactive. We recently created a report looking at all the websites listed on income access and many didn't exist any more

    I admit I may have worded it better but anybody who doesn't reply will have no change to their account, revenue share or earnings. They will simply become an inactive user on our CRM.

    I hope this clears it up, any questions just let me know.
    Thanks for the response. The wording of the email does sound as if the account would be closed due to inactivity, which is somewhat contrary to the claim of "no activity quotas" in the intro of this post. Your post clarifies that is not the case, so thank you.

  5. #24
    Roulette Zeitung's Avatar
    Roulette Zeitung is offline Public Member
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    Quote Originally Posted by Anthony View Post
    Platinum sponsor!

    Software Platform
    • Intouch Games
    Intouch Games Limited
    Company number 04629082
    Annual Return 08/12/2015:
    https://s3-eu-west-1.amazonaws.com/d...uycgwqOKtQU%3D



    A very British company.

    Leopold

  6. #25
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  7. #26
    James.Boran is offline Former AM
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    Roulette Zeitung: Thank you we are very proud to be a British company.

    Progger: I totally disagree that we have a bad reputation and if you speak to any of our affiliates they will tell you the same thing.

    You have pulled together some two year old forum threads one of which was replied to as the player has been caught colluding.

    As for the askgamblers complaints there are a number of complaints that askgamblers have asked us for player information to resolve the issue even if we have explained it on the complaint. For data protection reasons we will not send them anything with any information on that could identify any of our players. We also have a fair number of complaints that the player has deposited by phone bill, requested winnings and then not sent proof of phone bill payment which is required in our terms and conditions. How would you suggest we resolve these complaints?

    We have been trying to work through these complaints over the past few months on askgamblers without having to send player information and have had some success with our second brand PocketWin http://www.askgamblers.com/online-ca...casino-review/

    If you form your opinion just from these websites though I would like to point you to:

    http://www.askgamblers.com/casino-af...rtners-review/

    I can't wait for you to see our rating and sign up to our affiliate program

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    universal4 (25 January 2016)

  9. #27
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  10. #28
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    FruityJelena is offline Former AM
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    Welcome mFortune

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