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  1. #1
    Jambo is offline Private Member
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    Default Whats going on with Winner?

    I was thinking very long if i really should open a thread here. But i am so pissed that i want to write it here in the forum to know if other users have the same experience.

    We workfor a few years with Winner together and i must say it was working always fine in the past. But especially the last 4-6 weeks it is a disaster.

    -Affiliate Payment to late
    -Player payments to late
    -Almost no answer for emails and skype

    What makes me really angry is that we agreed 1 month ago for a special deal for our poker players. We agreed that we start to promote this deal immediatly. Unfortunately i found arround 2 weeks ago out that our players are not on this special deal as agreed. Dont ask me why.... all was clear and confirmed.

    I try now for arround 2 weeks by email or skype to get a clear answer about this deal. I think it should be possible in 4 weeks to set up this deal as agreed, that all works fine and to avoid problems with players and with the calculation of bonuses. I wrote really many emails and skype messages but untill now i still got no answer about it. They just ignore it!

    I really cant understand it! A lot of players stopped to play because of some changes of the poker network,because of late payments and of the general mess. Everybody is confused and a bit scared because nobody knows what is going on and why it is so. They ask us questions and we cant answer, because we get no feedback from Winner.

    We did not lose money because the players just moved to another poker partner from us but it makes me still angry. We just want to earn money and push the traffic. So why it is so hard to communiate normal like it was in the past to solve all issues and to move forward???

    It would be interesting to know if other gpwa member have the same experience the last 1-2months. It would be very sad if we have to finish the partnership with Winner because we was really happy in the past.

    Maybe someone from Winner wake up now and communicate with us to solve all issues. We could bring you so a lot of traffic if all is working finaly.
    Last edited by Jambo; 12 March 2015 at 8:20 pm.

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  3. #2
    -Shay- is offline Public Member
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    Default

    Just looking at the last several threads in the Winner forum...

    Payment issues, Winner Affiliate code of conduct violation, Winner Affiliates: Criminals are welcome for this GPWA Platinum Sponsor?, Stop Hacker aff is newone. Winner Affiliates payment, Winner affiliates commissions delayed --- all negative threads.

    *insults removed*
    Last edited by Anthony; 16 March 2015 at 12:48 pm. Reason: inappropriate insults removed

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  5. #3
    Davidaffiliates is offline Non-sponsor Affiliate Program
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    Default

    Hi,

    please could you provide me your Username, i will take care of this issue

    Regards

  6. #4
    GCG
    GCG is offline Public Member
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    Default

    <snip>
    Last edited by GCG; 16 March 2015 at 1:50 pm. Reason: inappropriate comment

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  8. #5
    Anthony's Avatar
    Anthony is offline Affiliate Services/Moderator
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    Default

    There is no need for name calling and insulting comments. Please keep posts civil.

    I have sent Winner the latest info from the hacker including screenshots.
    I am here to help if you have any issues with an affiliate program.
    Become involved in GPWA to truly make the association your own:
    Apply for Private Membership | Apply for the GPWA Seal | Partner with a GPWA Sponsor | Volunteer as a Moderator


  9. #6
    Jambo is offline Private Member
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    Hi, i have sent you a private message. Thanks! i would be glad if we can solve this all finally.

  10. #7
    Jambo is offline Private Member
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    Just a short update. Untill now nothing happend and also the last players from us will leave Winner in the next days because they dont understand whats going on. That is really sad and not understandable. Maybe it will be solved finaly in the next days, but i think it is to late then because all players are gone then.... We will see!

  11. #8
    -Shay- is offline Public Member
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    Quote Originally Posted by Anthony View Post
    There is no need for name calling and insulting comments. Please keep posts civil.

    I have sent Winner the latest info from the hacker including screenshots.
    Still waiting to hear back to what exactly I said that was "inappropriate" and thus "moderated" - oh, and the OP is still awaiting help to get his problem solved with your sponsor program.

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  13. #9
    Jambo is offline Private Member
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    Still the same. We wait now exactly 1,5 months and for for 3 weeks we get even no answer at all. They tell us the poker manager does not answer for 3 weeks now. How it is possible? I never heard in 6 years that a poker manager who already approved a deal with an affiliate, can not send a short messsage in 1,5months to all other guys that they can set up a simple deal which he approved. No it is better to ignore and lose all traffic. I really tried to find an explanation for such stupid behavior. It makes not even 1% sense.

    We informed all existing players to move immediatly to another poker room and stoped to promote Winner. It is really sad that we had to do this step but they gave us no other possibility ):

  14. #10
    Jambo is offline Private Member
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    I want to write again an update. We had a talk with David and he will take acre about all and solve this issue for us. We know David for a long time and we think positive that he can solve this issue now finally.

  15. #11
    Triple7 is offline Private Member
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    Quote Originally Posted by Jambo View Post
    I want to write again an update. We had a talk with David and he will take acre about all and solve this issue for us. We know David for a long time and we think positive that he can solve this issue now finally.
    Does he have some reasonable explanation for the things that happened?

  16. #12
    Jambo is offline Private Member
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    Not really. He will try to find it out whats going on and solve it hopefully.

  17. #13
    -Shay- is offline Public Member
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    BUMP - this issue is still seemingly open and seperately, I need help understanding what was exactly was "censored" in this thread and why.

  18. #14
    Jambo is offline Private Member
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    Finaly the issue is solved. Thanks to David because he managed it to solve it within 3 days after 1,5 month waiting Hopefully something like this will never happen again that we can move forward.

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  20. #15
    Insider is offline Public Member
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    Winner must have massive payment problems that they are not able to pay their partners. Or only to pay their big affiliates.

    Each time the same problems, no payments, late answers if any. Since 19th march i try to get the comission for february but the answer (you will not get an immediate answer) is only to check and check and double check, that was it.

    They have lost the reputation and credibility in my eyes because the managers are obviously ignoring or don't answer. Who should still trust winner.com ?

    There is no more confidence.

    So what are you still want with winner ? to use and promote with name winner ?

    It makes no sence if you don't get paid.

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  22. #16
    Insider is offline Public Member
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    Quote Originally Posted by Jambo View Post
    Finaly the issue is solved. Thanks to David because he managed it to solve it within 3 days after 1,5 month waiting Hopefully something like this will never happen again that we can move forward.
    I guarantee you Jambo that things like this will happen again. Sorry to say but this is fact.

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  24. #17
    Triple7 is offline Private Member
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    They have joined the Pay Pal party now

  25. #18
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    "he managed it to solve it within 3 days after 1,5 month waiting"

    "Winner must have massive payment problems that they are not able to pay their partners. Or only to pay their big affiliates. Each time the same problems, no payments, late answers if any."

    Sometimes It's very easy to check the professionalism of a program and the brands.
    Small details speak volumes.

    Winner Casino
    Scroll down to the bottom:



    Well, ...

    Click2Pay no longer exist ... since 197 days!

    Leopold

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  27. #19
    Insider is offline Public Member
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    Quote Originally Posted by Insider View Post

    Each time the same problems, no payments, late answers if any. Since 19th march i try to get the commission for february but the answer (you will not get an immediate answer) is only to check and check and double check, that was it.
    late update: meanwhile they have paid last month

  28. #20
    josh01 is offline Private Member
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    I am also experiencing problems with payments from March. Everytime I do get a response I am told it is being processed bla bla bla.

    Winner have always been associated with problems, I must be stupid to still promote them!!
    Josh

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