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  1. #1
    Insider is offline Public Member
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    Default What's the matter with LVBet ?

    I ask myself whether LVBet or Energy Casino are still brands to recommand ?

    Our imagine was different as they gone online but our feeling is that things going more bad. Nothing changed in this time. They sponsored ice hockey with much money for what ? They should invest their money better in other things.

    Okay since Novomatic left the german market it's a problem for some casinos. But on LVBet it has changed not much.

    Lately the contact to LVBet and Energy is also difficult since Sven Kaltenberger has left the company what is no surprise if there is nothing happen. It nerves totally if none if answering e-mails.

    I must say that meanwhile it gives some more companies like this with same games, better promotion and fast payments.

    My feeling is that they have overslept the time a bit. It's my personally impression.

  2. #2
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    LeeGwilliam is offline Public Member
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    Have you tried speaking to Norbert about your communications issues?

    It is a shame for them to lose Sven if he's gone, was a good solid AM.

  3. #3
    LVBETpartners is offline Former Affiliate Manager LVBet
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    Hello Insider,

    We're all sorry for losing Sven, indeed. However, everybody is following his own career path and sometimes we can't do more than wishing all the best for our colleagues.

    And as it happens in all transition periods, some little troubles are difficult to avoid and i'm very sorry to hear that you experience communication problems with LV BET. In such cases, for any questions or queries, you can always contact to partners@lvbetpartners.com and we'll be more than happy to assist you.

    It's our utmost priority to ensure a sound communication with our affiliates, so I can assure you that we do our best to reply all the emails without any delay.

    Looking forward to hearing from you

    Kind regards,

  4. #4
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    eenzoo is online now Private Member
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    Default

    Btw isn't it possible to sign your post as an official rep of a "Sponsor Affiliate Program"?
    I mean, I personally am willing to trust a "real" person much more than an anonymous forum chatbot trainee
    Private or Business SEPA Banking Account
    Receive your gambling related payments in hours!
    Pretty low fee´s and your own IBAN.

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    marvel (25 September 2018), PromoteCasino (25 September 2018), Triple7 (25 September 2018)

  6. #5
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    marvel is offline Public Member
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    Default

    Look like a joke at the moment, who is all the real person? nobody do this business for fun, what happens with LVbet since Sven leave the Company?

  7. #6
    Triple7 is offline Public Member
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    Default

    It could be even Lalalalapalingo's Sarah.

  8. #7
    eenzoo's Avatar
    eenzoo is online now Private Member
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    Indeed a good one

  9. #8
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    LeeGwilliam is offline Public Member
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    Quote Originally Posted by eenzoo View Post
    Btw isn't it possible to sign your post as an official rep of a "Sponsor Affiliate Program"?
    I mean, I personally am willing to trust a "real" person much more than an anonymous forum chatbot trainee
    I would assume this is because the AM role is currently open due to Sven's departure and a replacement has not yet been found - whoever is currently covering won't be doing so for long and wouldn't want to be public to avoid being spammed in the long term.

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    LVBETpartners (26 September 2018)

  11. #9
    LVBETpartners is offline Former Affiliate Manager LVBet
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    Hello again,

    The whole team has an access to this account; so who replies to the posts changes based on the availability. We chose replying as LVBETpartners instead of writing individual, different names for each post.

    Anyway, more importantly, if you need to contact the team, you can reach us also through this platform.

    Kind regards,

  12. #10
    Insider is offline Public Member
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    Default

    I think we don't need to talk about the reason why Sven has left the company.

    The responsible persons know exactly why.

    It's a certain hypocrisy for me to claim that LVBet regret it. If a company can't offer any oppertunities for career then the only choice is to find a better company where it's possible.

    Sven is a loyal and honest manager and is always ready to help even outside his working time. We really appreciated and would work any time with him again.

    I can understand if things going a bit worse these days and all doesn't work immediately out but what they do and what they want if you ask for a new password is unbelievable.

    They suspect fake accounts, require documents, whois informations, check e-mail addresses whether the name match, want to have only one account and so on. I feel like in a bad movie.
    Last edited by Insider; 27 September 2018 at 5:16 am.

  13. #11
    LVBETpartners is offline Former Affiliate Manager LVBet
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    Hi,

    Thank you for your comments.

    I understand that verification processes can be frustrating sometimes. The password issues are also related to this and this verification is just a routine procedure, which also protects you as an affiliate. In the meantime, I am replying all of your emails in time.

    If you will have any questions don't hesitate to contact me directly via email.

    Best Regards,
    Norbert

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    Insider (28 September 2018)

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