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  1. universal4's Avatar
    universal4 is offline Security/Membership Team
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    The stats are down not only for Affutd, but also for other Playtech brands that use the same affiliate platform. It's a pity that huge company like Playtech cannot come up with a proper affiliate system.
    Actually the stats program that Playtech has actually DOES work and in my opinion works VERY WELL.

    They were actually the very first operator to release a set of stats for all their licensees that had campaign tracking that worked and their "out-of-the-box" package was released more than 8 YEARS ago and to this day still offers more in depth stats than the standard package from any other OPERATOR. (please note I refer to the standard packages offered by software providers not third party)

    Only some of the custom packages that some groups have written for the various vendors offer more such as Affiliate Edge or those that choose the IA Platform as examples.

    It could be possible that the custom package written for AffUtd may have actually been done for the specific purposes of stealing from Us and William Hill as well as anyone else they could then later sell it too.

    My hope is that this can be fixed quickly and efficiently providing both William Hill and us more safety and accuracy going forward....

    ...BUT they MUST understand that "time is critical".

    Rick
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    If an affiliate program is not small affiliate friendly (especially small US Affiliate), then they are NOT Affiliate Friendly!
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  3. Remo is offline Private Member
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    The thing that gets me is I have plenty of good experiences with them, and appreciate the/your AM is on the front line so has to deal with situations beyond there control eg they are the messenger,

    In light of recent news about affutd and concerns many publishers have and the fact that that NO ONE CAN PROVIDE an official response just shows how they value there affiliate partners.

    I'm reasonable enough so if there was a pre warning but at end/start of month

    Do they compare notes with 888? Leave the system broken for long enough (stats) and everyone will get over

    Whether you send one player or 1000 a month you have in what other businesses is a commission only sales force

    The attitude and silence disgusts me
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  4. MichaelCorfman's Avatar
    MichaelCorfman is offline GPWA Executive Director
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    Quote Originally Posted by Remo View Post
    The attitude and silence disgusts me
    I do want to point out that there have been some updates in the thread on this topic in the Affiliates United forum. This thread is in the Industry Buzz forum, so they would not necessarily realize there was even a discussion about their program here.

    The best thread to follow regarding this topic is:

    Request GPWA to consider a Temporary Suspension of Affiliates United.

    There have been some posts by William Hill staff in that thread.

    Michael
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  5. Remo is offline Private Member
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    And in fairness Michael the statements in that thread are as bland as people who have spoken directly (like myself)with AMs

    As I said in my last post "the thing that gets me is I have had good experiences with them"

    Appreciate we don't have intimate knowledge but from varying companies I have worked for in the ad space moving data is not rocket science no matter how large

    So as I also said in my last post I'm reasonable but there is a lack of clear communication or viable timelines IMO
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  6. FictionNet is offline Private Member
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    Quote Originally Posted by GFPC View Post
    so come the 7th lets hope for the best
    Hell yeah.
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    GFPC is offline Private Member
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    Quote Originally Posted by FictionNet View Post
    Hell yeah.
    Haha - agreed! it really smells like no control over the stats to be honest. Maybe it is a technical issue - but i doubt it. Internal power struggle is what it sounds like.
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  8. casasdeapostas.info is offline Private Member
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    my stats are back now, but can't see advanced stats. It just keeps loading forever
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  9. universal4's Avatar
    universal4 is offline Security/Membership Team
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    I was able to run advanced stats and even pulled an annual report.

    Rick
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  10. FictionNet is offline Private Member
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    I can see my stats. Well, the few stats I've ever been able to see. For some reason, my stats have never been complete or made much sense so I'm really hoping to meet up with whoever is still employed at AffUtd when LAC arrives.
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