UKGC unveils corporate strategy for 2024 to 2027

10 April 2024

(PRESS RELEASE) -- The U.K. Gambling Commission launched its new Corporate Strategy for 2024 to 2027.

Titled 'Gambling Regulation in a Digital Age'. The strategy underlines the Commission’s commitment to deliver on the decisions set out in the Government's White Paper High Stakes - Gambling reform for the digital age.

In addition to continuing to deliver our core regulatory work, over the next three years, we are making a series of commitments under the following areas of strategic focus:

using data and analytics to make gambling regulation more effective
enhancing our core operational functions
setting clear evidence-based requirements for licensees
being proactive and addressing issues at the earliest opportunity
regulating a successful National Lottery.
The strategy prioritises key cross-cutting enablers, including a review of our people plan, approach to stakeholder engagement, and ensuring we have the right resources to regulate effectively.

Delivering these commitments will ensure that we improve the way we work to ensure gambling is fairer, safer, and crime-free for the benefit of consumers, the wider public, and licensees.

Commission Chair Marcus Boyle said: "Our new three-year strategy ‘Gambling regulation in a digital age’ sets out how we will deliver the reforms set out in the Government’s gambling white paper, and successfully regulate the National Lottery under a new licensee”

“We are also setting out an ambitious programme to enhance the effectiveness of our regulation. A new data innovation hub will foster the smarter use of data. We will increase the transparency of our work to raise standards in the gambling industry, and we will be creative in disrupting those who seek to operate illegally.

“I want a fair, safe, and crime-free gambling market where consumers and the interests of the wider public are protected. This strategy will improve gambling regulation and move us closer to that vision."

Commission CEO Andrew Rhodes said: “I am proud of how far the Commission has come in the last few years. We’ve tackled some of the critical issues facing operators and consumers, but the next cycle will involve delivering on some of the key decisions that we and Government have taken.

“Our objective is to be the authoritative voice on evidence and data, to tackle misinformation, delve into the facts, and help bring about improved outcomes for the public. Our Gambling Survey for Great Britain is one example of how we aim to embrace new data and intelligence.

“It is vital we maintain high standards for gambling consumers, working with industry to resolve issues at the earliest opportunity. We will continue to work across borders to tackle common issues like illegal gambling, and to learn and share regulatory best practice.”

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