32Red Looks Anti-Affiliate & Predatory to Me, Despite the Big Rep

[universal4]

Any terms that are small affiliate unfriendly are affiliate unfriendly.

If a term is never used, get rid of it.

Rick
Universal4

[theGman]

I think its good that this issue has been highlighted again, and just because someone has an issue with 32Red does not make it wrong for them to bring this to peoples attention. If 32Red are not going to use it why have it ? I agree with Universal4 - they are in my opinion definitely affiliate unfriendly.

[Spinweb]

they are in my opinion definitely affiliate unfriendly.

That's quite a statement to make with no evidence or experience to back up your claim don't you think?

If they were actively enforcing this and people were losing out then yes you could say that. As it is, there hasn't been a single complaint about them and from experience I can say that the people at 32Red are very honest and above board, always answering to email enquiries in a very short space of time. Very affiliate friendly in my opinion.

[Mark@32Red]

Guys,

I'm on vacation at the moment so please excuse my brevity.

This thread was started in 2009. As promised earlier in the thread, we reviewed all t&c when we relaunched the program. If you take a look, you will see this old term is no longer there.

@32x - if you have a particular issue with our t&c, please bring it to my attention - otherwise I'd appreciate you not dragging up old threads in the hope to tarnish our reputation.

Mark

[theGman]

Mark i did not check your T&cs and assumed that the clause was still there so my apologies for as has been stated , accusing without any evidence . I have now gone through the T&Cs and have a question re some of the wording there .

Why would an account be closed after 3 months if a payment method was not made available. As per your T&Cs

Failure to respond or update your Payment details after a period of three months will result in This Agreement being terminated as per point 6.0.

There could be many reasons for rolling over funds . I know that i have rolled over funds for a long period of time at a number of operators until they have had a suitable payment method that suited me. Not picking at straws here , just asking a question.

[Mark@32Red]

Hi Gman,

No worries, cheers for the question.

We aim to pay affiliates within 5 working days at the start of each month, however any affiliate who has not entered details slows the process while we remove them from the reports every month.

When we identify an affiliate without payment details, or without valid payment details, we will contact them to ask for new details, however, in some cases, any affiliate who has no/incomplete/incorrect details will often have incorrect contact details too. We will send internal messages etc - but if no contact is made - we enforce this rule and terminate the account. 99% of the time, the rule does the trick and encourages affiliates to contact us so we can update details.

In your case, rolling over funds isn't a problem if we didn't have your preferred method - but instead of going through the process above each month, which becomes tiresome, once we know the reason for the rollover - we'll increase your payment threshold so you don't appear on the payment report each month.

I hope that makes sense.

Mark

[Webzcas]

Whilst Mark has clarified that term has been removed - seeing as this thread is two years old.

I would say, out of every single gambling program available to work with. 32Red is the only one I trust 100%.