Originally Posted by
anna777affiliates
Hello,
For an affiliate who registered and started promoting our brands only yesterday your complaint seems a bit excessive... I am sure there would be no issue if you started by contacting us which I strongly advised yesterday in my welcome email. Then we'd actually have the opportunity to go through the tools and marketing materials.
- As for click tracking: there is always an explanation, we would need details from you to investigate.
- Test account: from what we see (and so do you), your test account is clearly displayed in your affiliate interface (as a registered/free player).
- We do not really understand your point about banned account or invited friends but, again, there is always an explanation.
We are worki in full transparency with all our partners, please contact me with your questions and we will provide all necessary explanations and possible solutions.
Kind regards,
Anna