Ace Revenue. No Reply No Response Again.

**Moonlight Cat** · 13 March 2013, 11:01 am

I send message to affiliates@acerevenue.com 5 DAYS AGO for very simple question, and still waiting reply. Is it normal for Ace Revenue?

**muffincrumbs** · 13 March 2013, 12:28 pm

I had trouble receiving messages from the same amount of time last week. My manager got back to me and explained that she is taking over her bosses role and it has been a busy time. I'm not sticking up for them, but she did eventually get back to me with this excuses and the time frames match up. Hopefully it is just a change in management, but still necessitates a response here I would think.

**Ace Revenue** · 13 March 2013, 2:05 pm

Hi "Moonlight Cat",

I apologize on the delay of the response to your query. As muffincrumbs has mentioned we are indeed going through a change-over process.

Please send me a private message or forward your query to kristina(at)acerevenue(dot)com and I will see to it as soon as I can.

I will be your main contact from this point forward.

Thanks,

**TravG** · 13 March 2013, 10:26 pm

I just got started with Ace and so far so good.

**muffincrumbs** · 12 May 2013, 3:53 pm

Me too. Been making money with Ace and I am happy with the conversion rate for US players.

**TravG** · 12 May 2013, 5:18 pm

Originally Posted by muffincrumbs

Me too. Been making money with Ace and I am happy with the conversion rate for US players.

Really? My conversion rate has been horrid. Wonder what I am doing wrong.

**muffincrumbs** · 12 May 2013, 11:00 pm

It may be just that you are so used to having such a large player base as is, a new operation isn't performing up to par perhaps. To be honest, the brand I put at the top of my list always does the best. I can't be positive but I think it is that their email campaigns look good, have nice graphics and are laid out well too compared to others. I think you may find the conversion will increase over time, but perhaps not, I must admit that I will intentionally push up brands that you are not covering really well since your darn site our ranks me most of the time lol

Maybe thats why they do well for me.

**Ace Revenue** · 13 May 2013, 1:05 pm

Hi UltimatePokerBonus,

I'm sorry you're feeling this way - I've notified your affiliate manager.

He'll work with you to figure out a strategy to try and improve those conversion rates.

Thanks for the feedback,
Kristina

**TravG** · 13 May 2013, 2:32 pm

Originally Posted by muffincrumbs

I must admit that I will intentionally push up brands that you are not covering really well since your darn site our ranks me most of the time lol

Maybe thats why they do well for me.

HaHa - sorry about that (well not really!) I looked at your site and I like it. I think you will probably end up doing pretty well going forward.
I sent you a PM.

**muffincrumbs** · 26 September 2013, 1:20 am

They are still rocking the house for me. Not the best percentage wise, but better than most. I did find a silly spelling error in a Slot madness email on the marketing page of the aff site.

Four months later and all is well. Just thought I should update everyone

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