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  1. #21
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    Whales can really make or break your income. I've had a few of them. Hang in there. Sooner or later his luck will change.

  2. #22
    thebookiesoffers is offline Former Member
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    Quote Originally Posted by justbookies View Post
    Sorry I speak from experience. I have had most of my accounts either closed or limited to the extent they can't be used and I dont regard myself as sharp. I am talking about the UK bookies. They close down rubbish punters who bet bigger than most and just go on a winning streak. Some firms are worse than others, but you cant get a bet on with most UK based bookies. There is nothing new in what I am saying, I read complaints about this on a daily basis. I was a bookie for three years so I know how they operate. I even had all my trade lay off accounts closed back then. There is always room for a bookie that will take a proper bet (like pinnacle do, but they are exiting the uk market). All the others in the Uk are recreational bookies only of which I reckon Coral and Bet365 are probably the best for taking slightly bigger bets and closing people slower than the others. However I have read complaints about them too. Unfortunately all the rest limit without thinking. They are accountants not bookies and want millions of little fish not one big one distorting the books, even if he is slightly clueless. I even had one very famous online bookmaker refuse my bet on a football market and change the odds despite not taking the bet. The next day the account was inaccessible and 48 hours later they sent the email stating the account was closed. That was a bookie whose eponymous owner was known to be "fearless" in the ring. I think the biggest risk to RacingJim is them closing the account before the guy inevitably does his brains.
    quite correct, i was talking to my mate yesterday whos a bookie, he tried putting an £8 treble on with betfair (the best lost as well) using his hedging account and they wouldnt take it
    he says he struggles as well with bet365 btw

  3. #23
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    This thread does not bring luck. Whoever posts here will have huge winning player

    During last 2 days at one bookie I have mid 5 figs winner at bookie #2 is another player close to 6 figs, playing in casino and winning and winning...
    If you talk to God, you are praying; If God talks to you, you have schizophrenia.

  4. #24
    gillies8888 is offline Private Member
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    I had players like this! Hit me 12 days on the bounce with huge losses! But all come back in the end.

    with no negative carry I would sit it out, harder when it carries though.

  5. #25
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    With no negative carry I would prey for huge win by the end of the month...

    No negative is the most stupid rule ever, where to affiliates is given too much and then they take it back with smallprint.
    If you talk to God, you are praying; If God talks to you, you have schizophrenia.

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  7. #26
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    Quote Originally Posted by RacingJim View Post
    He lost a load yesterday, still on negative for the month but that was a big dent in his winnings. Hopefully he'll go on a bad run
    Hang in there. I had a streak early this year on Intertops where 4 guys started winning, one in particular. For three full months they zero'd out my commissions and racked up 50k+ in wins. The next month started out brutal like the last 3, when the largest player of them went up another 25k right away. Then I woke up one day and his +25k had evaporated. The next day he lost 30k, by the end of the month all of them had dropped 70k to the sportsbook.

    With no negative carryover, I actually made more money off of them by sticking it out, as they lost back a bunch of house money that I didn't get fully dinged for on the prior three months winnings.

    That fourth month was a pretty great month
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  9. #27
    RacingJim is offline Public Member
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    The customer has gone off the radar, no betting activity for last 2 days. He usually bets every day so I'm thinking they've closed him down or maybe de-tagged, just as he started to lose. Chasing it up with the aff manager, I should have kept my mouth shut.

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  11. #28
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    Someone sent me a private message which i can´t answer because i don´t have enough posts,as i´m in no rush to get the number up i will answer here:

    Only if we know of the person or they have a good reference from someone we know, and of course, the account as to be useful!!

  12. #29
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    Quote Originally Posted by RacingJim View Post
    The customer has gone off the radar, no betting activity for last 2 days. He usually bets every day so I'm thinking they've closed him down or maybe de-tagged, just as he started to lose. Chasing it up with the aff manager, I should have kept my mouth shut.
    Never got a reply from said affiliate manager. I'm not going to 'name and shame' or anything, as I quite like the program and people involved usually. But this has left me feeling disappointed.

    The player has gone completely off the radar, looks to have had massive restrictions placed on his account, but without feedback from the aff manager I'm completely in the dark with this one.

    So THAT's what happens when you get a big customer guys.
    Last edited by RacingJim; 12 November 2014 at 8:35 am.

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  14. #30
    justbookies is offline Private Member
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    Quote Originally Posted by RacingJim View Post
    Never got a reply from said affiliate manager.
    If this AM is responsive to minor issues, generally regarded as a nice guy and ignores emails when the problem gets tricky then I think I know the firm.

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  16. #31
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    Sharps suck, for affiliates at least, and can definitely screw up your income stream for a while
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  17. #32
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    Quote Originally Posted by RacingJim View Post
    So THAT's what happens when you get a big customer guys.
    My casino player keeps pushing the right buttons. He started to bet big on NFL parlays and wins as well. He must feel he is a God. Poor guy. He is over 100K+. Withdrew 20K. No restrictions on his acct (5dimes show it). I am not very happy, but this is not worth of contacting them. It just happens.

    Maybe he will redeposit his money over next years to your bookie, RacingJim.
    If you talk to God, you are praying; If God talks to you, you have schizophrenia.

  18. #33
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    Quote Originally Posted by Sherlock View Post
    My casino player keeps pushing the right buttons. He started to bet big on NFL parlays and wins as well. He must feel he is a God. Poor guy. He is over 100K+. Withdrew 20K. No restrictions on his acct (5dimes show it). I am not very happy, but this is not worth of contacting them. It just happens.

    Maybe he will redeposit his money over next years to your bookie, RacingJim.
    If you don't want him, transfer him over to me. As a professional poker player I'm no stranger to variance and it doesn't bother me at all any more
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  19. #34
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    Well, now, after I paid 25K from my pocket for his slots fortune, I want him more than any other gambler for sure. I wish I had his email.
    If you talk to God, you are praying; If God talks to you, you have schizophrenia.

  20. #35
    webanalysissolutions is offline Private Member
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    Hmmm... that's the nature of the game really. Big payers may hit your accounts, they may eventually have a bad run and become your main revenue stream, or they may continue to win and make advertising that company unsustainable. We've experienced a lot of these situations, we've turned over several million pounds in bets each month with some advertisers, and have seen hundreds of thousands of pounds in deposits each month, and ultimately sports margins are VERY small, so it's a numbers game. Even with that sort of volume, with margins so small you can still get hit by a savvy bettor or big winner.

    We did have big winners on some advertisers where we only had a few players, and ultimately we just had to drop that advertiser. We have asked some advertisers to zero our accounts, or detag a player if they wish to continue getting brand exposure on our sites, and ultimately that's a decision for them to take, but also as a business if an advertiser isn't generating income for us, and we're chasing losses on one big player, then that advertiser gets dropped over night and replaced with someone that can earn us money. It takes months, if not years to build a good customer base with an advertiser, so if they're not performing for you then you have to think that it takes a while to turn the ship around and focus on someone else that will make you money, therefore make strategic decisions early.

    For example, we got hit over night with something like a minus $18,000 rev share with William Hill and just flicked the switch and move ALL of their ad spaces to someone else. We will just wait for the account to come positive again before considering them. In the meantime we've been contacted literally hundreds of times by them, but until we're in the black we won't deal with them. That's business, there are no favours.

    Certainly for us, just a week wasted promoting an advertiser that is negative or one which we're chasing losses on, is wasted revenue we could generate with another company.

  21. #36
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    We will just wait for the account to come positive again before considering them.
    It does not make sense for me to do this when account is negative unless I play on their nerves to reset the account. But if you already delivered good player base, you and they can both see that it is just matter of time when any loss will be covered.

    And it is not a good decision if the brand is really good, to stop promoting it. The players that are lost or delivered to second best brand will simply perform worse.

    + somehow I do not feel very classy to beg for reset everytime I am (we are!) hit by big winner; I want my affiliate partners to be real partners... in good or bad... I do not want them to trick me with some additional bullshit all the time when they feel they can squeeze few bucks more from me, therefore I do not feel fair to squeeze them to bone as well. Especially when the player makes loss to them as to you.

    If I were affiliates and I would have big publisher with core base and one of his player would win and the publisher would stop promoting me, I would contact them as well. Not because of reset, but because I would try to persuade him, that it is really a dumb move to stop promoting me.
    If you talk to God, you are praying; If God talks to you, you have schizophrenia.

  22. #37
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    Quote Originally Posted by Sherlock View Post
    Well, now, after I paid 25K from my pocket for his slots fortune, I want him more than any other gambler for sure. I wish I had his email.
    Guys like that, I'd like their personal phone number so I can call and befriend them directly. Invite them out to the Carribean, etc

    Quote Originally Posted by webanalysissolutions View Post
    Hmmm... that's the nature of the game really. Big payers may hit your accounts, they may eventually have a bad run and become your main revenue stream, or they may continue to win and make advertising that company unsustainable. We've experienced a lot of these situations, we've turned over several million pounds in bets each month with some advertisers, and have seen hundreds of thousands of pounds in deposits each month, and ultimately sports margins are VERY small, so it's a numbers game. Even with that sort of volume, with margins so small you can still get hit by a savvy bettor or big winner.

    We did have big winners on some advertisers where we only had a few players, and ultimately we just had to drop that advertiser. We have asked some advertisers to zero our accounts, or detag a player if they wish to continue getting brand exposure on our sites, and ultimately that's a decision for them to take, but also as a business if an advertiser isn't generating income for us, and we're chasing losses on one big player, then that advertiser gets dropped over night and replaced with someone that can earn us money. It takes months, if not years to build a good customer base with an advertiser, so if they're not performing for you then you have to think that it takes a while to turn the ship around and focus on someone else that will make you money, therefore make strategic decisions early.

    For example, we got hit over night with something like a minus $18,000 rev share with William Hill and just flicked the switch and move ALL of their ad spaces to someone else. We will just wait for the account to come positive again before considering them. In the meantime we've been contacted literally hundreds of times by them, but until we're in the black we won't deal with them. That's business, there are no favours.

    Certainly for us, just a week wasted promoting an advertiser that is negative or one which we're chasing losses on, is wasted revenue we could generate with another company.
    Sick brags within
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  23. #38
    RacingJim is offline Public Member
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    Quote Originally Posted by justbookies View Post
    If this AM is responsive to minor issues, generally regarded as a nice guy and ignores emails when the problem gets tricky then I think I know the firm.
    The AM has been totally unresponsive to this query since the early questions. He mentioned going away to the 'trading team' and said he would get back to me on what the traders said.

    Every email since then has been ignored.

    Brilliant 'customer service'. And yes Just Bookies was spot on in his guess who this was, someone on this very forum no less. Just overall, really disappointing to get an issue and see the player disappear with no chance of any feedback.

  24. #39
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    Quote Originally Posted by F-L-C View Post
    After just two months winning hes bound to lose soon
    Not necessarily with you.

    I had a player who was winning big, and then he disappeared. If he did start losing eventually, he did it with another bookie, affiliated to someone else.

  25. #40
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    I had a player win £120k in around 45 days (with a neg carryover prog) - winning ridiculous amounts daily and not losing huge sums - he lost around £25k in 3 days and then disappeared. Haven't seen him in over 40 days or heard anything about him - luckily my player base is big enough to cover the loss or my business would be finished.

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