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  1. #1
    abscident's Avatar
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    Default Affiliate payments delayed and no answers from C-Planet

    Hi,

    I hope somebody from C-Planet will read this.

    Since I didn't receive my affiliate payment on 15th as it is stated in the FAQ of their site I have tried to contact Joey and ask him about this.

    However, I didn't receive any answer yet. I wrote him on Skype, Email and also wrote to C-Planet support email address.

    No answers yet, after three days...

    I want to get in touch with somebody from C-Planet.

    Otherwise, I will have to begin the frustrating work of removing all their casinos from my sites.

    Best,
    Abscident
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  2. #2
    C-Planet Joey's Avatar
    C-Planet Joey is offline Non-sponsor Affiliate Program
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    Hi Abscident,

    I've gone back and now see that I've received you previously emails.. . Not sure how I missed them.

    Thanks,
    Joey

  3. #3
    abscident's Avatar
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    Ok.

    Now I hope my payment will be processed asap.

    And please don't forget to check your email from time to time... I'm sure there are other affiliates as well who try to reach you.

    Best,
    Abscident
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  4. #4
    fccash is offline Public Member
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    Still waiting for payent here as well...........

  5. #5
    AcePlayer is offline Private Member
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    Also waiting for this months payment.
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  6. #6
    abscident's Avatar
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    This week is coming to an end. I am still expecting my payment as Joey promised. Once I'll get my payment I'll let you know.
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  7. #7
    fccash is offline Public Member
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    Also recieved an e-mail from Joey - Monday - Stating payment would be sent out this week - as you say the weeks coming to an end and still no payment.

  8. #8
    FictionNet is offline Closed by Request
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    Are all you affiliates waiting for payment based in the USA?

  9. #9
    fccash is offline Public Member
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    Default

    Recieved this from "Joey" Yesterday - With Christmas around the corner this really puts the stress on.
    I can barely afford to "stay in business" let alone survive when accounts are delinquent.

    <style><!--#yiv1117439130 _filtered #yiv1117439130 {font-family:Calibri;panose-1:2 15 5 2 2 2 4 3 2 4;} _filtered #yiv1117439130 {font-family:Tahoma;panose-1:2 11 6 4 3 5 4 4 2 4;} _filtered #yiv1117439130 {font-family:Georgia;panose-1:2 4 5 2 5 4 5 2 3 3;}#yiv1117439130 #yiv1117439130 p.yiv1117439130MsoNormal, #yiv1117439130 li.yiv1117439130MsoNormal, #yiv1117439130 div.yiv1117439130MsoNormal {margin:0in;margin-bottom:.0001pt;font-size:12.0pt;font-family:"serif";}#yiv1117439130 a:link, #yiv1117439130 span.yiv1117439130MsoHyperlink {color:blue;text-decoration:underline;}#yiv1117439130 a:visited, #yiv1117439130 span.yiv1117439130MsoHyperlinkFollowed {colorurple;text-decoration:underline;}#yiv1117439130 p.yiv1117439130MsoAcetate, #yiv1117439130 li.yiv1117439130MsoAcetate, #yiv1117439130 div.yiv1117439130MsoAcetate {margin:0in;margin-bottom:.0001pt;font-size:8.0pt;font-family:"sans-serif";}#yiv1117439130 p.yiv1117439130msoacetate, #yiv1117439130 li.yiv1117439130msoacetate, #yiv1117439130 div.yiv1117439130msoacetate {margin-right:0in;margin-left:0in;font-size:12.0pt;font-family:"serif";}#yiv1117439130 p.yiv1117439130msonormal, #yiv1117439130 li.yiv1117439130msonormal, #yiv1117439130 div.yiv1117439130msonormal {margin-right:0in;margin-left:0in;font-size:12.0pt;font-family:"serif";}#yiv1117439130 p.yiv1117439130msochpdefault, #yiv1117439130 li.yiv1117439130msochpdefault, #yiv1117439130 div.yiv1117439130msochpdefault {margin-right:0in;margin-left:0in;font-size:12.0pt;font-family:"serif";}#yiv1117439130 span.yiv1117439130msohyperlink {}#yiv1117439130 span.yiv1117439130msohyperlinkfollowed {}#yiv1117439130 span.yiv1117439130emailstyle17 {}#yiv1117439130 span.yiv1117439130balloontextchar {}#yiv1117439130 p.yiv1117439130msonormal1, #yiv1117439130 li.yiv1117439130msonormal1, #yiv1117439130 div.yiv1117439130msonormal1 {margin:0in;margin-bottom:.0001pt;font-size:12.0pt;font-family:"serif";}#yiv1117439130 span.yiv1117439130msohyperlink1 {color:blue;text-decoration:underline;}#yiv1117439130 span.yiv1117439130msohyperlinkfollowed1 {colorurple;text-decoration:underline;}#yiv1117439130 p.yiv1117439130msoacetate1, #yiv1117439130 li.yiv1117439130msoacetate1, #yiv1117439130 div.yiv1117439130msoacetate1 {margin:0in;margin-bottom:.0001pt;font-size:8.0pt;font-family:"sans-serif";}#yiv1117439130 span.yiv1117439130emailstyle171 {font-family:"serif";color:#1F497D;}#yiv1117439130 span.yiv1117439130balloontextchar1 {font-family:"sans-serif";}#yiv1117439130 p.yiv1117439130msochpdefault1, #yiv1117439130 li.yiv1117439130msochpdefault1, #yiv1117439130 div.yiv1117439130msochpdefault1 {margin-right:0in;margin-left:0in;font-size:10.0pt;font-family:"serif";}#yiv1117439130 span.yiv1117439130EmailStyle31 {font-family:"serif";color:#1F497D;}#yiv1117439130 span.yiv1117439130BalloonTextChar {font-family:"sans-serif";}#yiv1117439130 .yiv1117439130MsoChpDefault {font-size:10.0pt;} _filtered #yiv1117439130 {margin:70.85pt 70.85pt 70.85pt 70.85pt;}#yiv1117439130 div.yiv1117439130WordSection1 {}--></style>Hi xxxxxxx,

    I understood from accounting that there was an issue with last month’s wires (aff accounts were paid twice) and this has been affecting this month’s payments.

    I will try to keep you updated as things develop.

    Thanks,
    Joey

  10. #10
    Redbush54's Avatar
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    If affs were paid twice why didn't they notified those affected instead of waiting until it was time to pay November commissions? These guys just keep getting worse and worse.

  11. #11
    abscident's Avatar
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    Today I received the October payment from C-Planet. I really hope next month it will be done on 15th.
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  12. #12
    Anthony's Avatar
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    Default

    Please let us know if everything goes well next month.
    I am here to help if you have any issues with an affiliate program.
    Become involved in GPWA to truly make the association your own:
    Apply for Private Membership | Apply for the GPWA Seal | Partner with a GPWA Sponsor | Volunteer as a Moderator


  13. #13
    AcePlayer is offline Private Member
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    Was your payment via bank wire (USA)? As I am still waiting on mine...
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  14. #14
    abscident's Avatar
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    My payment was on Moneybookers. I will definitely let you know when I'll receive the November payment.
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  15. #15
    AcePlayer is offline Private Member
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    Thanks, payment received here as well as of today.
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  16. #16
    PSORG is offline Private Member
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    We have not yet received October earnings. In the C-Planet payments list, it shows as paid with date Nov. 3rd (Moneybookers), but the amount never arrived in our Moneybookers account.

    Please advise?

  17. #17
    C-Planet Joey's Avatar
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    Hi PSORG - I'll speak with accounting ASAP and get to the bottom of this.

    Will contact you via e-mail.

    Thanks,
    Joey

  18. #18
    slotplayer is offline Private Member
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    I think I received a double payment as I saw two payments in my banking exactly the same.
    I'd like to pay it back.

  19. The Following User Says Thank You to slotplayer For This Useful Post:

    grem (30 December 2011)

  20. #19
    C-Planet Joey's Avatar
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    Hey slotsplayer - You did indeed receive duplicate payment due to a banking error in our system. You can keep the additional funds until its paid off in our system.

    Thanks,
    Joey

  21. The Following User Says Thank You to C-Planet Joey For This Useful Post:

    slotplayer (8 December 2011)

  22. #20
    PSORG is offline Private Member
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    Joey took care of us. Thanks for the speedy resolution!

  23. The Following User Says Thank You to PSORG For This Useful Post:

    C-Planet Joey (17 December 2011)

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