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hello bet365 affiliates managers, in last month recive all revenue on my sport account,but right now in this month when i try to request payment,i see message "unable to process your payment", i contact support and after one day, cant login to my affiliate account, and still have any answers, maybe some one on this forum can help me with this issue
my bet365affilate username is "torokk12"
Hello,
I hope you are well. My name is Laura Clarke and I am an Affiliates Manager at bet365.
I have looked into the above query for you and I believe someone from our team has already been in touch with you on this. Should you have anymore questions please do not hesitate to contact us directly.
Kind regards,
Laura Clarke
Affiliates Manager
Hello, Laura
I've recieved a message from team bet365 which stated, that the problem is hanging on to paragraph 2.8 of terms and conditions. But I still can't clearly grip what was the exact mistake of mine in that case. Would you be so kind to explain me it more in details?
The last month there was no difficulties in payments. Does the situation, which occurred now means you just suggest unnecessary thing to provide my earnings this time, cause in fact I don't notice any valid violations.
P.S. My affiliates made bets more than on 100k per week, so if some managers interested in customers like this please contact me.
Here's the term it sounds like they're citing.
2.8 Good Faith
You will not knowingly benefit from known or suspected traffic not generated in good faith whether or not it actually causes us damage. We reserve the right to retain all amounts otherwise due to you under this Agreement if we have reasonable cause to believe of such traffic.
We reserve the right to withhold affiliate payments and/or suspend or close accounts where affiliated customers are found to be abusing any bet365 offers or promotions whether with or without your knowledge. Such situations to include but not be limited to different customers betting both sides of an event or market so as to limit risk and claim bonuses.
Hello,
For further information on the above please reply to any e-mails have received directly from us. We will then be able to answer any questions you may have.
Kind regards,
Laura
Would be interesting to see what the site actually is of this affiliate. Just cos I'm nosey.