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  1. #1
    bonusbetting is offline Private Member
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    Default Betclic Everest Group late payment (Betclic side of the business)

    I've been promoting Betclic and I'm having a small problem with payment being late. I'm now told I should expect payment for May's activity at the end of August.

    Their system is set up via Tradedoubler, and the Tradedoubler system is not paying me out because the advertiser's invoice is unpaid

    If this was a minor operation, I would drop them like a rock, but the Everest Group is a major operator and they have a great bonus offer for players which converts reasonably well. A few people have told me slow payment is par for the course with them - but then it always will be unless people complain.

    My instinct is to stop promotion until paid in full.

    In all fairness, the affiliate manager has been responsive and professional about this, and asked for patience. He just hasn't been able to resolve the issue.

    Anyone have any thoughts/experiences about them to contribute? Ami I over-reacting? I've worked in sectors where payment on 90 days is standard, but I'm not that confident when it comes to this industry, obviously affiliate programs come and go!
    Interested in quality, relevant link exchanges and deals, especially with UK sites.

  2. #2
    grem's Avatar
    grem is offline Public Member
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    any updates? I will wait to promote but want to know how this program is first

  3. #3
    bonusbetting is offline Private Member
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    I've received the first payment for April, and the June invoice is cleared in Tradedoubler for this month's payment. However, still no payment for May. I'm waiting for them to sort it out. From talking to others, it appears they do pay, but often late.

    I have spoken to the AM about going directly onto their system which apparently should help.
    Interested in quality, relevant link exchanges and deals, especially with UK sites.

  4. The Following User Says Thank You to bonusbetting For This Useful Post:

    grem (9 August 2011)

  5. #4
    bonusbetting is offline Private Member
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    I've now spoken to 3 different affiliates who have experienced problems getting paid on time.

    I am concerned as I still haven't been paid for May. Betclic are saying it is down to Tradedoubler, and when I speak to Tradedoubler they say it was a discrepancy with two invoices; one of them has now been re-invoiced on new 30 day terms. As far as I am concerned, Tradedoubler's invoices are their problem. If they make a mistake, it should not hold up my payment for 3 months.

    This is not good enough and I've made that clear to both of them; Betclic say they have asked Tradedoubler to resolve this several times and can't do anything more about it. If so, then Tradedoubler is going to seriously damage their reputation if they are not careful.

    However, the program does convert well and they have paid me for both April and June, so I am still hopeful it can be resolved for the next payment date. If not, I will be steering clear of this brand, which would be a shame, they're great from a player perspective.

    I'll let you know how it goes. If anyone else has experiences with Betclic please share them!
    Interested in quality, relevant link exchanges and deals, especially with UK sites.

  6. #5
    lowrisk is offline Private Member
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    If the advertisers invoice isn't paid, they can't pay you. It basically means Betclic have to pay the team that then pay you.

    I have had several payment from Betclic and only one (this month) was late.

  7. #6
    bonusbetting is offline Private Member
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    Thanks lowrisk.

    I don't really doubt that I will get paid, but I can't accept 3 month delays. The more people complain and pull their ads, the less likely it is to keep happening - and apparently it does happen a lot. One of the major affiliate networks has told me Betclic are their slowest payers.

    I suspect they do it deliberately to improve cashflow - but obviously it hits my cashflow.

    I'm not giving up just yet - If I have no joy on the next payment date, then I pull the ads.
    Interested in quality, relevant link exchanges and deals, especially with UK sites.

  8. #7
    lowrisk is offline Private Member
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    Well on the Betclic site, it does say they pay two months in arrears. For instance if you earn a sale in may you usually get it in July. This covers them and allows them enough time to pay trade doubler who then pay you. I have only had the one hiccup with Betclic, the worst one I have dealt with for paying late is William Hill (affutd). They pay late everytime

  9. #8
    bonusbetting is offline Private Member
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    Quick update in case anyone is watching this thread - 3 of the invoices have now been paid, I've still got 2 payments overdue but I'm a bit more relaxed about them.
    Interested in quality, relevant link exchanges and deals, especially with UK sites.

  10. #9
    grem's Avatar
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    3 months to get paid? Are the commissions at least worth it over promoting another program?

  11. #10
    bonusbetting is offline Private Member
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    Quote Originally Posted by grem View Post
    3 months to get paid? Are the commissions at least worth it over promoting another program?
    Debatable. Good CPA if you can get it, revshare is 25% as standard. Click to deposit ratio has been good but it doesn't attract as many clicks as others.

    I've got a payment outstanding for June, but they've already paid me for June and July... getting this sorted is quite frustrating.
    Interested in quality, relevant link exchanges and deals, especially with UK sites.

  12. #11
    universal4's Avatar
    universal4 is online now Forum Administrator
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    Situations like this is the biggest factor when considering to promote properties through third parties or going direct.

    I always choose direct.

    Rick
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    If an affiliate program is not small affiliate friendly (especially small US Affiliate), then they are NOT Affiliate Friendly!

  13. #12
    lowrisk is offline Private Member
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    Same for this month, I have one overdue by a month, but I guess all we can do is wait, because it's easier getting hold of rocking horse poo than contacting Betclic.

  14. #13
    lowrisk is offline Private Member
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    Bonus betting, do you have an email address for the afilliate manager?

  15. #14
    bonusbetting is offline Private Member
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    Sure, will pm you
    Interested in quality, relevant link exchanges and deals, especially with UK sites.

  16. #15
    bonusbetting is offline Private Member
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    Beware, logged into my stats to find CPA has been dropped to 20 euros without warning. Emailed and got an email back saying they were within their rights etc - the fact that they didn't bother to tell me has me worried. 3 months of payments outstanding now.
    Interested in quality, relevant link exchanges and deals, especially with UK sites.

  17. #16
    lowrisk is offline Private Member
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    That's a dirty trick

  18. #17
    Robban76 is offline Public Member
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    Hi all!
    I have betclic direct and they are also late payers. I still havent got my payments for june, july and september. Last payments arrived in April.
    Something is wrong.

  19. #18
    bonusbetting is offline Private Member
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    My outstanding invoices are showing as paid in TradeDoubler; there is hope
    Interested in quality, relevant link exchanges and deals, especially with UK sites.

  20. #19
    Robban76 is offline Public Member
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    I got paid But who will wait for 5 months for your invoices to be handled.

  21. #20
    amd4ever is offline New Member
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    Hallo, i want to ask you what i must do to recieve my payment from betclic.
    i have a account here betclicaffiliates dot com/ and i waiting my payments over a year.

    imust send them a invoice or something?
    thank you!

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