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  1. #21
    eaton's Avatar
    eaton is offline Public Member
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    This Thread also can help a little finding solution, same case.. https://www.gpwa.org/forum/paddypowe...re-243557.html

  2. #22
    damage83 is offline Public Member
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    I did get a reply from Anthony a few days back and it was to do with the compliance email that was sent a few weeks back (one I did not receive). Anyway he has said that my account will be restored after doing what was required however still waiting for that to happen.

  3. #23
    mgaming is offline Public Member
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    Received confirmation from Edward Lytell, that my account is inactive due to their T&C clause.

    Betfair withdrawn from market that I operate, so I stopped sending them any players, however I should be still eligible for life time revenues of active clients and poker (SBR). I didn't receive any email with information about the reason of my account suspension.

    "5.9 Betfair has the right to reduce the revenue share of affiliates, or to terminate this Agreement and remove such affiliates, who do not deliver at least one new Customer in a given calendar month. We will notify you by email where such a reduction or termination will occur. Accounts that are inactive for a longer period (e.g. where you have failed to deliver at least one new Customer in the last six months) may also incur an administrative fee but no such administrative fee will be deducted from your account prior to our having made reasonable efforts to contact you via the contact details last provided by you to Betfair. The administrative fee will be applied against the payments (including future payments) that would otherwise be payable to you. If you have any queries regarding inactive accounts, please contact us for further information."

  4. #24
    mickyfu is offline Public Member
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    Quote Originally Posted by PromoteCasino View Post
    Mine was too, I managed to contact them and it turned out they were sending the compliance emails to an old disused email address. Which was strange as I had updated the email and was still getting their promotional stuff.

    Worth checking if they have two different addresses used for account opening and promotions etc...
    Did you get your account reopened? Iv'e just had my Betfair account closed too.

  5. #25
    PromoteCasino is offline Private Member
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    Yep, to be fair they did act on it quickly.
    BettingOffers.bet - Latest offers and bonuses from reputable UK bookmakers. A New project underway but a long way to go Bookie Rewards

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  7. #26
    damage83 is offline Public Member
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    Just to let you all know I have got my account back after emailing ant and the compliance email.

    On another note I am noticing massive discrepancies and have been forced to now keep screenshots of my daily stats. A few days this month I have noticed negative adjustments that seem to be added to previous days. I did not have proof until today and would like to know if anyone else has been noticing this? They will of course say that certain player data sometimes does not get uploaded however no coincidence how its always a big negative adjustment going against you.

    It is pretty sad how you are forced to keep records if I'm honest. The days of trusting your affiliate are long gone.

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  9. #27
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    Just to let you all know I have got my account back after emailing ant and the compliance email.
    Could you PM me his contact details? I'm still locked out of mine despite sending the required compliance.

  10. #28
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    Quote Originally Posted by damage83 View Post
    Just to let you all know I have got my account back after emailing ant and the compliance email.

    On another note I am noticing massive discrepancies and have been forced to now keep screenshots of my daily stats. A few days this month I have noticed negative adjustments that seem to be added to previous days. I did not have proof until today and would like to know if anyone else has been noticing this? They will of course say that certain player data sometimes does not get uploaded however no coincidence how its always a big negative adjustment going against you.

    It is pretty sad how you are forced to keep records if I'm honest. The days of trusting your affiliate are long gone.
    Forget about them. They went to the dark side (=paddypower)and it will just be worse and worse.
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  12. #29
    Gambleren is offline New Member
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    Seriously difficult to get in contact with in general, not only Betfair, but other betting companies as well.

    A bit off topic: How would you guys rank Betfair as an affiliate, compared to Unibet, Bwin, Betsafe, 888 etc. Who gives you the best EPC?

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