Results 1 to 10 of 10
  1. #1
    FreeSpins is offline Public Member
    Join Date
    June 2016
    Posts
    309
    Thanks
    117
    Thanked 163 Times in 98 Posts

    Angry Betmaster Partners (Betmaster.io, Casinoin.io, Bongo.gg) - (RESOLVED)

    Dear All,

    I would like to share with you guys my very negative experiences from working with Betmaster Partners (that holds the following brands under their auspices: Betmaster.io, Casinoin.io, Bongo.gg).

    I have been working with them for over 2 years now. Everything was OK until I asked to pay my accumulated commission. And this is where the problems begin ...

    First excuse - you are below the payout threshold (500 EUR). Everything would be ok, if not for the fact that they changed it as soon as I asked for payment and started blaming their system error.

    I thought OK, we will wait and order the payment if it is over 500 EUR. And in a few months it happened, the commission is over 500 EUR and it's time to ask about the amounts due.

    I asked for a payment in BTC and I got the answer that they prefer EUR because BTC payments are very slow with them.
    Crypto payments are slow for us now


    And so it happened, we issued an invoice in EUR, as requested - sent by e-mail, via Skype, together with the confirmation of receipt. The invoice should have been paid in 30 days from the date of issue, so as standard.

    Btw, their T&C regarding payments:

    Your payment will be made the following calendar month, with the money going to your chosen payment method.
    After a month, there are no payments and we start contacting their representatives - Phil K. (Interview) and Djordje S. No reply ... we sent some reminder emails, still nothing. After another try, there are casual excuses like:

    Well, kindly note that I don't deal with the payments and this is not up to me

    Finance said it will be settled by next wednesday
    Payment doesnt depend on me
    (...) it will be sent before end of week. Will get PoP when I get it
    (...) waiting for finance atm to forward me pop
    (...) will check with finance about it
    (...) it seems it was signed off on but hasn't left our bank yet.waiting for pop from finance
    (...) it seems there are problems sending SEPA at the moment
    And it has been going on for several months now ...

    The icing on the cake is how the Betmaster promote themselves:

    We have several sportsbook & casino brands across the globe. Our product is high quality and our conversions to ftd are excellent. So we will be able to convert any traffic you send us quickly and efficiently. We use powerful affiliate software with real-time reporting and everything an affiliate needs to successfully bring us traffic. We have experienced managers who will guide you through the integration process. Once we have successfully worked the first month, we will configure auto-payments and our future cooperation will be seamless and hassle-free.
    Your traffic is valuable
    Why should you send it to us?


    Detailed stats
    Our stats update hourly and we also send you monthly reports


    Fast payments
    We pay all commission by 11th of each month, no exceptions


    Quick start
    Get in touch with us for a hassle-free start to test conversions


    High commissions
    We can offer the best Revenue share, CPA or hybrid deals


    3 great brands
    Excellent retention, 40-60% reg to dep conversions and support in 7 languages


    24/7 guidance
    We will help you monetize your traffic using data-driven methodologies

    And here is another part of the story involving Betmaster and other frustrated partners who have to fight for their money.
    https://www.gpwa.org/forum/warning-b...ed-256770.html
    FreeSpins1.com - All free spins and no deposit bonuses to online and mobile casinos.

  2. The Following User Says Thank You to FreeSpins For This Useful Post:

    universal4 (12 July 2021)

  3. #2
    gil.langelaan's Avatar
    gil.langelaan is offline Private Member
    Join Date
    July 2018
    Location
    Johannesburg
    Posts
    907
    Thanks
    102
    Thanked 288 Times in 228 Posts

    Default

    Thanks for warning!
    I really hope all this issues would be solved positively in the near future.

  4. #3
    gm2891's Avatar
    gm2891 is offline Public Member
    Join Date
    June 2018
    Location
    UK/Europe
    Posts
    145
    Thanks
    133
    Thanked 89 Times in 54 Posts

    Default

    I would truly wanna know why the affiliate program that trying to present itself here as a trustworthy company to work with has problems with paying their affiliates. I don't get it, seriously why?

  5. #4
    Cash Bonus's Avatar
    Cash Bonus is offline Private Member
    Join Date
    May 2014
    Posts
    3,977
    Thanks
    8,283
    Thanked 2,471 Times in 1,760 Posts

    Default

    That's terrible and I'm sorry to hear about your ordeal, FreeSpins. Reading painful stories like this just makes me want to stay far away from such programs. I can't stand it when they do this type of nonsense thing to affiliates. Since they have Platinum sponsorship on here, one of their reps should speak up on this thread asap.

  6. The Following User Says Thank You to Cash Bonus For This Useful Post:

    drifter8 (22 July 2021)

  7. #5
    FreeSpins is offline Public Member
    Join Date
    June 2016
    Posts
    309
    Thanks
    117
    Thanked 163 Times in 98 Posts

    Default

    Still no payment and no contact.

    Brands like this should be immediately blacklisted and banned globally, ranging from forums to conferences and other online gambling events.

  8. The Following User Says Thank You to FreeSpins For This Useful Post:

    drifter8 (22 July 2021)

  9. #6
    drifter8's Avatar
    drifter8 is offline Private Member
    Join Date
    March 2017
    Location
    Bulgaria
    Posts
    1,089
    Blog Entries
    1
    Thanks
    2,135
    Thanked 556 Times in 427 Posts

    Default

    This is pretty unserious and rough from Betmasters.

    I read the other thread stated and there is so much bull-****.

    It was one of the statement :" For us crypto transactions are very slow" - this is a joke.

    Sp maybe they are planning to steal all they can from players and affiliates and create a new brand or just sell it all to new "investors".
    Funny thing is that they have made some payments in the beginning of this whole claim 3-4 month back and now they remain silent.

    Let's see what will follow......
    Seven times fall, eight times stand.

  10. #7
    Strider1973's Avatar
    Strider1973 is offline Private Member
    Join Date
    November 2012
    Posts
    331
    Thanks
    224
    Thanked 208 Times in 140 Posts

    Default

    Lol, what kind of affiliate program is this if they try to steal 500 EUR from an affiliate?
    "Semper paratus!"
    My BTC Address: 1F11EJvSAab5vMQgGWGQMASr9T7LCkZjvb

  11. #8
    casinohunter_01's Avatar
    casinohunter_01 is offline New Member
    Join Date
    July 2021
    Posts
    8
    Thanks
    0
    Thanked 1 Time in 1 Post

    Default

    I can't believe this is happening.
    I feel like it gives me a bad impression of the whole industry.

  12. #9
    FreeSpins is offline Public Member
    Join Date
    June 2016
    Posts
    309
    Thanks
    117
    Thanked 163 Times in 98 Posts

    Default

    Update: we received the missing payment today. Our issue has been resolved. All kudos to GPWA Maria and GPWA Team
    for their assistance.

  13. #10
    BestBuker's Avatar
    BestBuker is offline Private Member
    Join Date
    March 2014
    Location
    Ukraine
    Posts
    24
    Thanks
    3
    Thanked 5 Times in 5 Posts

    Default

    Today, payment of commission for the last month of 6600 euros paid in cryptocurrency. There was a problem with the payment to a bank account, but it was quickly fixed. No complaints. Special thanks to Phil and Paul (Betmaster).

  14. The Following User Says Thank You to BestBuker For This Useful Post:

    drifter8 (17 August 2021)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •