BetMGM cancels over $200k in World Cup winnings due to "obvious error with odds"

[The Buzz]

A school teacher in Virginia is claiming that BetMGM cancelled his $214,500 in winning bets due to an "obvious error with odds."

Kris Benton placed wagers totaling $3,000 on the Netherlands vs. Vietnam match in the Women’s World Cup on Tuesday August 1st. The bets were placed through the BetMGM mobile app and consisted of three separate single game parlays. The odds at the time the bets were placed were 66 to 1 and all three wagers won.

From WUSA9-TV in Virginia:

He started to initiate a withdrawal for $100,000, the maximum amount allowed, on Tuesday morning. Benton received an email from the company confirming the withdrawal process, but by 2:30 p.m. on the same day, the bets that said “WON” were now “CANCELED.” Once the withdrawal was also canceled, his stake money was credited back into the account.

“This was going to be a life-changing moment for us, and then in an instant, it was all taken away without any notification whatsoever,” Benton told WUSA9. “I was completely devastated. My wife and I had already started discussing what we were going to do with the money.”

Benton received an email from the company’s Online Gaming Operations Team, which said they “sincerely apologize for the inconvenience.”

The team called what happened an “Obvious Error,” meaning it voided the wagers because the odds were “clearly incorrect.”

"There was an issue that caused the corners market to have inflated the odds, but they were not supposed to be offered at that price,” the email to Benton said. “Therefore, we are not able to find out what the correct odds would have been, that is why the wager was voided.”

“They said because of their mistake they can do whatever they wanted to do with my account balance and on top of that, the mistake they claimed happened, they can't back that up with any evidence,” he said.

BetMGM PR Coordinator Nick Lovera said it could not comment further but referred to WUSA9 to the relevant terms and conditions outlined in the email sent to Benton.

Read more here: https://www.wusa9.com/article/sports...8ke20kxvcok52z

[Pokerface]

Kris Benton finally received his money!

Read more:
https://www.wusa9.com/article/sports...1-6a55a5ff297a